Annual service fees now overdue

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Annual service fees now overdue

01 July 2022

Annual service fees were due for all approved education and care services by 1 July (s51(5) National Law, r 33 National Regulations). Invoices were sent to the email address listed for the provider in the National Quality Agenda IT System in early June 2022. 

Please use the ACECQA portal to view and pay the annual service fee invoice as soon as practical.

The key persons in your organisation can access the annual service fee invoice by logging in to the NQAITS portal.

If you have technical difficulties with the ACECQA portal, please contact the national authority directly on:

E: nqaits [at] acecqa.gov.au

P: 1300 422 327

All payments must be processed through the NQAITS portal.

Late payment fees may apply from 1 August 2022

From 1 August, late payment fee of 15% of the annual fee will apply in addition to the annual fee (r 233). 

See Frequently Asked Questions about payment of the Annual Service Fee. 

Please call the Education Standards Board on (08) 8226 1130 if you need to discuss payment of outstanding fees.

Annual fees apply to services under the National Quality Framework. This includes centre-based care such as long day care, family day care, preschool, kindergarten and outside hours school care (OSHC). 

Schools and student exchange organisations do not need to pay an annual fee.