Current compliance action

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Statutory compliance actions issue by type and year 

Type 2025-26 (FYTD) 2024-25 2023-24 2022-23
Emergency action notice 12 20 7 14
Compliance notice 6 20 21 12
Direction to exclude inappropriate persons 0 0 0 1
Prohibition notice 0 5 3 7
Condition imposed 13 57 70 42
Enforceable undertaking 0 10 2 9
Total 31 112 103 85

Table last updated: 19 August 2025

In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.

Edge Early Learning – Munno Para West (SE-40021098)

Address: Lot 110, Andrews Road, Munno Para West, SA 5115

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(2) – Offence to inadequately supervise children 
  • Section 167(2) – Offence relating to protection of children from harm and hazards 
  • Regulation 103 - Premises, furniture and equipment to be safe clean, and in good repair
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 4 September 2025 requiring the following by 25 September 2025:

  1. A medication audit has been completed, with all instances of non-compliance identified and addressed
  2. Emergency evacuation routes are free from clutter

The Compliance Notice also requires the following due by 9 October 2025:

  1. Supervision training is to be undertaken by all service staff working directly with children, in addition to those who were present at the time of the incident but do not work permanently at the service.
  2. All staff members of the service and those who were present at the time of the incident provide a written reflection of the training back to the Approved Provider, identifying key learnings and how they will be implemented in practice.

Klemzig Kindergarten (SE-00010543)

Address: 35-37 Hender Avenue, Klemzig, SA 5087

Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence relating to protection of children from harm and hazards 
  • Section 170 – Offence relating to unauthorised persons on education and care service premises

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 16 September 2025 requiring the following:

  1. The Approved Provider must complete a security risk assessment of all entry and exits of the service that includes options for enhanced security at each point and provide evidence to the ESB by a specified time. 
  2. The Approved Provider must undertake, and complete security improvement works outlined in the risk assessment by a specified time.

Richmond Primary School OSHC (SE-00010848)

Address: 8 Surrey Rd, Keswick SA 5035

Approved Provider: Richmond Primary School Council Inc. (PR-00006311)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(2) – Offence to inadequately supervise children 
  • Section 167(2) - Offence relating to protection of children from harm and hazard.
  • Regulation 90 – Medical Conditions Policy
  • Regulation 92(1) – Medication Record
  • Regulation 97(1) – Emergency and Evacuation Procedures
  • Regulation 99(2) – Children leaving the education and care service premises
  • Regulation 100 – Risk assessment must be conducted before excursion
  • Regulation 101 – Conduct of risk assessment for excursion
  • Regulation 102 – Authorisation for excursions
  • Regulation 102AAB – Safe arrival of children policies and procedures
  • Regulation 162 – Health information to be kept in enrolment record
  • Regulation 170 - Policies and procedures to be followed

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 11 September 2025 requiring the following immediate actions.

  1. The service must not provide education and care to any child who may require prescribed medication unless:
    - A current medication plan, communication plan and risk minimization plan are in place, and;
    - The prescribed medication is available on site. 
  2. The service must not provide education and care to any child who has not been enrolled in that session prior to attending the service.
  3. The service must cease all excursions until 25 September 2025.
  4. The service must advise parents of the requirements set out in point 1, 2 and 3 of this notice and provide evidence of this communication to the ESB by 12 September 2025.
  5. The service must store all medication in a locked, clearly labelled cupboard that is inaccessible to children at all times and provide evidence to the ESB by 12 September 2025.
  6. The service must display emergency evacuation plans at all exit points of OSHC rooms and provide evidence to the ESB by 12 September 2025.
  7. The service must operate with one additional staff member above minimum requirements from 12 September 2025 until 25 September 2025. 
  8. The service must conduct and record headcounts every 30 minutes during operation.

Edge Early Learning Royal Park (SE-40016293)

Address: 162-168 Tapleys Hill Rd, Royal Park SA 5014

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) Offence to inadequately supervise children  
  • Section 167(1) Offence relating to the protection of children from harm and hazards 

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 10 September 2025 requiring the following:

  1. Effective Immediately, the service must:
    - Conduct, and record head counts every 15 minutes across each room at the service until 24 September 2025. 
  2. From 11 September 2025 until 24 September 2025 the service must:
    - Roster one (1) educator above the minimum requirement in each of the following rooms at all times: Toddler 1 and 2, Pre-kindy, Preschool
    - Not provide education and care to more than 62 children at any time. 

Guardian Childcare and Education Seacombe Gardens (SE-40020686)

Address: 559 Morphett Rd, Seacombe Gardens SA 5047

Approved Provider: Guardian Community Early Learning Centres Pty Ltd (PR-00000823)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Offence relating to protection of children from harm and hazards 
  • Regulation 97(2) – Emergency and evacuation procedures 
  • Regulation 97(4) – Emergency and evacuation procedures 
  • Regulation 103 - Premises, furniture and equipment to be safe clean, and in good repair 
  • Regulation 170 – Policies and procedures to be followed 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 20 August 2025 requiring the following by 18 September 2025 

  1. Children with medical conditions/medication have the required documentation. 
  2. The premises and equipment are clean and in good repair with hazards identified above rectified. 
  3. Overgrown trees and bushes have been pruned, facilitating supervision.  
  4. Sandpits throughout the service are at adequate levels. 
  5. Emergency floor plans and procedures are located at each exit.
  6. Emergency and evacuation site specific risk assessment has been completed. 
  7. Chemicals are stored appropriately.

East Adelaide Primary School OSHC (SE-00010301)

Address: 57-59 Second Avenue, St Peters SA 5069

Approved Provider: East Adelaide Primary School Council Inc (PR-00006078)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 170 – Policies and procedures to be followed 
  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazard 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 20 August 2025 until 28 November 2025: 

  1. The service must operate with two (2) additional staff members above minimum ratio requirements, and; 
  2. The service must conduct, and record head counts every thirty (30) minutes while the service is in operation. 

Edge Early Learning South Australia 

Compliance Type: Enforceable Undertaking                                                                                         

Approved Provider: Edge Early Learning South Australia Pty Ltd

Approved Provider Address: 70 Cordelia Street, South Brisbane QLD 4101

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Edge Early Learning has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking: 
28 August 2025 

Details of Enforceable Undertaking: 
For a period of 12 months, through to 28 August 2026, Edge Early Learning undertakes to address the following key areas:

  • Approved Provider Leadership and Oversight
  • Staff Recruitment, Induction and Ongoing Professional Development
  • Educator Conduct and Children’s Safety
  • Edge Early Learning Service and Undertaking Governance

Edge Early Learning undertakes to: 

  1. Implement an organisational structure to have one (1) Area Manager to five (5) services.
  2. Require Area Managers to undertake a visit to each service they are responsible for at least once per fortnight. 
  3. Hold quarterly all-staff meetings, either in person or virtually, to provide a comprehensive overview of operational compliance. These sessions are to be led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, who outline key themes of non-compliance and present actions for improvement across South Australian services. 
  4. Within six weeks of the undertaking commencing, Edge is to engage an external organisational psychologist to undertake a staff engagement survey, focusing what staff believe they need in order to deliver quality and safe education and care. 
  5. Within twelve weeks of the undertaking commencing, Edge is to provide the ESB with a copy of the organisational psychologist’s report and staff engagement survey results, as well as an action plan to deliver against. 
  6. Within four weeks of the undertaking commencing, Edge is to engage an external consultant to review and within twelve weeks of the undertaking commencing, provide updated policies and procedures on recruitment, induction and ongoing professional development. 
  7. Edge is to provide the ESB with a monthly register of all staff employed by Edge at services in South Australia. 
  8. Commencing four weeks after the Undertaking commencing, on a quarterly basis Edge is to provide evidence to the ESB of induction and ongoing professional development training provided to staff.
  9. Implement a reduced ratio of 1:9 children for children aged 36-months up to and including preschool age. 
  10. Within two weeks of the undertaking commencing, the Head of Quality, Safety and Wellbeing will complete a review and update of the policy and procedure on supervision and head counts. This will be implemented within six weeks of the policy and procedure being finalised. 
  11. Within four weeks of the undertaking commencing, Edge is to ensure induction of new staff includes food safety training as well as a bi-annual refresher. Evidence of implementation is to be provided to the ESB.
  12. Ensure that where a child has a known allergen, the Nominated Supervisor or Responsible Person observes and signs off on the child being provided with the correct food, with monthly reporting provided to the ESB. 
  13. Not apply to open or transfer services in South Australia for the duration of the undertaking (Twelve Months). 
  14. Meet with the ESB monthly, to discuss performance against the undertaking. 
  15. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Edge is not able to comply with any condition of the undertaking. 
  16. Understand that the ESB reserves the right to conduct inspections at any Edge service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented.


Steps taken: 
To support Edge Early Learning’s ongoing compliance with the National Law and Regulations, the Regulatory Authority has accepted a written undertaking voluntarily provided by Edge Early Learning in line with the terms above and will monitor compliance with this undertaking over its 12-month duration. 

Failure to comply with the undertaking may result in the Regulatory Authority pursuing further enforcement action, including prosecution.