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Regulatory priorities
Our current regulatory priorities are adequate supervision, appropriate discipline, medical management and improved reporting of serious incidents.
As part of our risk-based approach to regulation, we have collected and analysed data from our regulatory activities to determine these priorities. This is how we identify where to allocate our resources to ensure the health, safety and wellbeing of children.
We use these regulatory priorities as focus areas when undertaking assessment and rating or monitoring activities. We also prioritise investigating and responding to incidents and complaints that fall within these priority areas, while continuing to respond to other instances of non-compliance.
Adequate supervision
Adequate supervision for children is provided at all times. This means:
- that age-appropriate supervision is evident in daily practice
- that an educator can respond immediately, particularly when a child is distressed or in a hazardous situation
- knowing where children are at all times and monitoring their activities actively and diligently
- balancing supervision and engagement by drawing on a range of skills such as positioning, using peripheral vision and monitoring changes in noise and stress levels
- children of different ages and abilities have different levels of supervision. Travel and excursion might require different levels of supervision.
Appropriate discipline
Measures are in place to promote and support positive, safe and respectful relationships with children and young people in education and care settings.
Regulated parties do not tolerate or engage in any form of conduct which might cause physical or emotional harm to children and young people.
There is a consistent approach to behaviour guidance to ensure that each child is supported at all times to regulate their own behaviour, respond appropriately to the behaviour of others, and communicate effectively to resolve conflicts.
Medical management
Effective policies and practices for storing and administering medication and managing children’s medical conditions are in place, and risk-based measures are implemented in daily practice.
There are accurate, current and accessible individual medical management plans for children with a specific health care need, allergy or a diagnosed relevant medical condition, along with a risk-minimisation plan and communication plan.
Educators are adequately trained to manage the medical conditions of the children who attend the service.
Improved reporting of serious incidents
Timely, accurate, and well documented serious incident notifications facilitate critical reflection, analysis, and learnings from an incident. Identified areas for improvement are captured in the service’s quality improvement plan.

