Complaint about a school

Sections in this page

If a complaint is about child protection, abuse or neglect, you must make a notification to the 24-hour Child Abuse Report Line on 13 14 78.

Complaints or grievances about a registered school must be made to the school and resolved in accordance with the school’s complaints-handling procedures.

You can find information on complaints about schools in s30 Education and Early Childhood Services (Registration and Standards) Act 2011 (SA).

If you are unsure whether the ESB has the legislative capacity to respond to your complaint, or would like further information, please contact us by email: esb.schools@sa.gov.au.

Resources

Bullying:

Report Bullying
Support for children, young people and parents

Disability and discrimination

Learn how to make a complaint and what anti-discrimination laws are in place at Raisingchildren.net.au

A school complaints management policy is currently in development and will be released in 2023.

Sections in this page

If a complaint is about child protection, abuse or neglect, you must make a notification to the 24-hour Child Abuse Report Line on 13 14 78.

Complaints or grievances about a registered school must be made to the school and resolved in accordance with the school’s complaints-handling procedures.

Contact us