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These Terms of Use set out the rights of the Education Standards Board (ESB) when engaging with the public through social media.
These terms apply to the ESB’s social media channels.
Management of social media channels
The ESB uses social media channels to distribute information to the community. This includes:
- News
- Events
- Updates and announcements
- ESB programs
The ESB social media channels are managed and operated by the Communications Team.
Currently the ESB manages:
Responding to enquiries and moderation
ESB social media accounts are monitored during business hours (Monday to Friday, 9am to 5pm) excluding public holidays. Accounts may also be intermittently monitored outside of business hours subject to staff availability and business needs (i.e. emergency management).
Comments may be disabled on posts during out of hours or when resources are not available.
We’ll respond to enquiries and direct messages sent to our social media accounts in the same way we respond to emails or general enquiries. Social media responses may be relatively formal, with links to specific or expanded information provided.
Terms of Use
While the Education Standards Board (ESB) welcomes questions and relevant commentary on our social media pages, we expect users to be respectful of the site and other users.
We reserve the right to remove any content that does not comply with our Terms of Use.
This is applicable to any content posted, shared, or engaged with on our site including comments, replies or direct messages that:
- are abusive, offensive in nature or contain offensive language
- bully, harass, stalk, threaten, defame or give offence to other people
- could be considered prejudicial, racist or inflammatory
- promote hate of any kind
- contain misleading, deceptive, false, defamatory or libellous content
- are off-topic or spam
- infringe on the intellectual property rights of others
- are unauthorised copyright material
- impersonate or falsely represent a person or entity
- promote the sale of products or services for any commercial purpose unless you have our written consent to do so
- contain personal information such as email addresses, phone numbers or private addresses
- seeks to collect or store personal information of individuals or groups
- are detrimental in any way.
The Terms of Use have been developed to ensure all users feel comfortable when visiting our social media pages. Any posts or comments deemed to breach the Terms of Use may be deleted or hidden.
Users found to repeatedly breach the Terms of Use will be removed from the page.
Following and sharing
The ESB may like, share, or re-publish content outside of our regular portfolio. This does not constitute endorsement of content.
Similarly, we may follow other organisations or individuals. Being followed by the ESB social media channels does not imply endorsement of any kind.
Privacy
In line with South Australian Government State Records Act 1997 and the Archives Act 1983, all social media content will be recorded and archived as part of legislative requirements for Government of South Australia record keeping.
Disclaimer
The information provided through ESB social media accounts is presented by us for the purpose of disseminating information for the benefit of the public.
While all efforts are made to ensure the accuracy of the information presented, we do not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts.
Acceptance of Terms of Use
By following or posting to the ESB’s social media accounts, including comments or messages, you are accepting the terms of use.
Any repeated violations to our terms will result in the user being removed or banned from accessing ESB social media accounts.