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Statutory compliance actions issue by type and year 

Type 2025-26 (FYTD) 2024-25 2023-24 2022-23
Emergency action notice 54 20 7 14
Compliance notice 91 20 21 12
Direction to exclude inappropriate persons 1 0 0 1
Prohibition notice 2 5 3 7
Condition imposed 201 57 70 42
Enforceable undertaking 12 10 2 9
Compliance direction issued  1 0 0 0
Direction to suspend staff or volunteer (not FDC educator) 1 0 0 0
Total 363 112 103 85

Table last updated: 24 March 2026

In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.

St Peters Child Care Centre & Preschool (SE-00010960)

Address: 42 Henry Street, Stepney, SA 5069

Approved Provider: City of Norwood, Payneham and St Peters (PR-00006048)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 - Offence relating to protection of children from harm and hazards 
  • Regulation 90 - Medical conditions policy
  • Regulation 97 - Emergency and evacuation procedure
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 26 March 2026 requiring the following by a specified time:
The service is not to provide education and care until the following directions have been actioned:

  1. Provide all staff at the service with in-person training on the National Model Code for Taking Images in Early Childhood
  2. Undertake a full deep clean of all indoor and outdoor areas and resources of the service.  
  3. Repair structural defects, including: separated soft fall, broken fly screen, degraded support poles and hazardous windowsills in the infant room. 
  4. Either replace, or provide alternative, soft fall in all play areas requiring soft fall.
  5. Ensure that all children’s medication and paperwork is in date and compliant with Regulation 90.
  6. Provide all staff with appropriate training to ensure all staff are aware of which children have current medical conditions and can identify, support and manage them appropriately.
  7. Ensure all staff have appropriate knowledge of correct hygiene processes, particularly around safe sleeping and storage of bedding and sleep materials. 
  8. Ensure that all evacuation routes are not impacted at any time, including by sleeping children
  9. Ensure that all cords, cables and hoses accessible to children are stored securely to prevent entrapment and strangulation risks. 
  10. Remove all clutter, excess stored items and unused materials from all approved service rooms and areas accessible to children, including the sensory area and first indoor service room. 
  11. Remove all resources and toys that are damaged and in a state of disrepair. 
  12. Ensure that all resource cupboards and resource storage rooms are inaccessible to children. 
  13. Ensure that all power points have plug covers in place.
  14. Ensure that all chemical bottles are securely stored out of reach of children. 
  15. Ensure that the service has an emergency and evacuation policy and procedure compliant with Regulation 168, including the matters set out in Regulation 97.
  16. Provide photographic and documentary evidence to the Regulatory Authority demonstrating that all required actions have been completed prior to any application to resume operation.
  17. Provide communication to the parents of all enrolled children of the service of the directions set out in this notice.

Edge Early Learning Plympton (SE-40017544)

Address: 208-212 Anzac Highway PLYMPTON SA 5038 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 9 March 2026

  • The approved provider must ensure that no more than 35 children are educated and cared for at the service at any one time, until a time determined by the Regulatory Authority. 

EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Address: 70 Cordelia St SOUTH BRISBANE QLD 4101

Action Taken: 
Pursuant to Section 23(1) of the National Law, the following conditions were imposed on to the Provider’s Approval from 9 March 2026 

  • The provider must implement and maintain an organisational structure in which no fewer than one (1) Area Manager is responsible for no more than five (5) education and care services.
  • The provider must require each Area Manager to conduct an in-person visit to every service under their oversight at least once per fortnight and must retain records of each visit.
  • The provider must hold quarterly, all-staff meetings for South Australian services, led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, to present key themes of non-compliance and required actions for improvement, and must retain agendas and attendance records. 
  • The provider must, on the final business day of each month, provide the Regulatory Authority with evidence of induction and ongoing professional development undertaken by all staff employed at South Australian services.
  • The provider must implement and maintain a reduced ratio of one educator to nine children (1:9) for all children aged 36 months up to and including preschool age at all South Australian services
  • The provider must ensure that, where a child has a known allergen, the Nominated Supervisor or Responsible Person personally observes and signs off in real time that the correct food has been provided. Records of each observation and sign-off must be kept and made available to the Regulatory Authority upon request.

Edge Early Learning Elizabeth Park (SE-00017121)

Address: 39 – 41 Yorktown Road, Elizabeth Park, SA 5113 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) - Offence relating to protection of children from harm and hazard 
  • Section 179 – Emergency Action Notices 

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on Monday 23 March 2026 requiring the following by a specified time

  1. The service is not to provide education and care to any children for a specified time.
  2. The service must facilitate the following directions and provide evidence to the ESB:
    2.1 Educators are to complete 15 hours of observation at another service to strengthen their understanding of effective supervision practices. They are not to be included in child to educator ratio during this time
    2.2 Educators are to participate in face-to-face training focused on adequate supervision
    2.3 Educators are to provide individual written reflections outlining their learnings from the training and observations and how they will apply these practices in their daily work
  3. Provide evidence to the ESB of communication to the families of all children enrolled at the service regarding the supervision incident that occurred on 19 March 2026. 
  4. Provide evidence to the ESB of communication to the families of all children enrolled at the service of directions 1 and 2 in this notice, directing them to StartingBlocks for information relating to available services. 

Being Hope Valley (SE-00010568)

Address: 1238 Grand Junction Road, Hope Valley, SA, 5090

Approved Provider: Future Stars Early Learning (PR-00005101) 

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 77 – Health, hygiene and safe food practices
  • Regulation 84C – Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 92(1) – Medication record
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 105 – Furniture, materials and equipment
  • Section 165 (1) – Offence to inadequately supervise children
  • Section 167 (1) – Offence relating to protection of children from harm and hazard

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 23 March 2026 requiring the following by a specified time:

  1. Discontinue the use of all cots with improperly sized mattresses until suitable replacements are in place, ensuring mattresses are correctly fitted prior to reuse to prevent the risk of infant entrapment.
  2. Advise parents that children requiring prescribed medication must not attend the service unless a current medical management or action plan completed by a registered medical practitioner has been provided.
  3. Advise parents that children who require over the counter medication must also have a current medication plan in place, completed by a registered medical practitioner, prior to attending the service
  4. Deliver in-person training for all staff, including student educators on effective supervision and provide evidence to the ESB.  
  5. Restrict nursery children’s access to outdoor areas containing bark chips and small rocks until the choking risks have been eliminated. 
  6. Remove unstable equipment in the outdoor environment, including wooden boat structures in poor repair. 
  7. Conduct a comprehensive deep clean and sanitisation of the kindergarten bathroom to address hygiene risks and implement measures to ensure the area is continually maintained to an appropriate hygienic standard, providing evidence to the ESB.
  8. Engage a suitably qualified contractor to assess and address the water damage and mold identified in the kindergarten bathroom, and ensure the area is maintained in a clean and hygienic condition. Provide a copy of the report with actions and risk mitigations to the ESB. 
  9. Implement immediate measures to eliminate identified egress risks associated with the stone retaining wall in the kindergarten outdoor area to prevent children exiting the premises or sustaining injury. 
  10. Provide a current sleep and rest risk assessment and emergency risk assessment that identifies foreseeable hazards and outlines risk control measures to ensure children’s safety. 
  11. Ensure the outdoor environment contains safe and age-appropriate resources to support safe play and supervision. 

Edge Early Learning Elizabeth Park (SE-00017121)

Address: 39 - 41 Yorktown Rd, Elizabeth Park, SA 5113 

Approved Provider: Edge Early Learning PTY LTD (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) - Offence relating to protection of children from harm and hazard 

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 18 March 2026, requiring the following by a specified time: 

  1. Provide evidence to the ESB of communication to the families of all children enrolled at the service regarding the supervision incident that occurred on 13 March 2026, and the actions outlined in this notice. 
  2. The service must conduct and record headcounts in each room at intervals not exceeding 15 minutes while children are present at the service. This must be recorded and signed off by the Nominated Supervisor or Responsible Person. 
  3. The Service Director and Assistant Director must operate in non contact capacity and may not be included in child to educator ratios at any time. 

Yorketown Area School OSHC (SE-40029781)

Address: 1 School Rd, Yorketown SA 5576

Approved Provider: YORKETOWN AREA SCHOOL COUNCIL INC (PR-40036994)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 Offence relating to protection of children from harm and hazards
  • Regulation 90 (1) Medical condition policy
  • Regulation 95 (a) Procedure for administration of medication
  • Regulation 97 (3) Emergency and evacuation procedures

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 6 March 2026, requiring the following by a specified time: 

  • Implement a medication handling procedure ensuring accurate, safe dosage administration.
  • Conduct a full medication audit and ensure all children with medical conditions have required plans (medical management, risk minimisation, communication).
  • Ensure each child who requires medication has in date medication with the original label attached, showing consistency with the medical management plan.
  • Develop and implement a documented procedure for reviewing all children enrolled with specific health care need, allergy or relevant medical condition
  • Develop and implement a documented 12 month schedule for the period March 2026 to March 2027, ensuring that emergency and evacuation procedures are rehearsed at least every three months.

Murray Bridge World of Learning (SE-00011057)

Address: 42 Clara Street, Murray Bridge, SA 5253

Approved Provider: G8 (PR-00000898)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) - Offence relating to protection of children from harm and hazard.

Action Taken:
Pursuant to section 55 of the National Law the following conditions were imposed on to the service’s Approval from 17 February 2026.

  1. Until a date determined by the Regulatory Authority, the service must not provide education and care to more than 67 children at a time. 
  2. Until a date determined by the Regulatory Authority, the service must operate with one (1) educator above the minimum educator-to-child ratio requirements across rooms with children aged 12 months or older at all times. 
  3. Until a date determined by the Regulatory Authority, one of either the Service Director or Assistant Director must be onsite each day in a non-contact capacity. This person must not be included in educator-to-child ratio calculations at any time. 
  4. Until a date determined by the Regulatory Authority, the service must conduct and record headcounts in each room at intervals not exceeding 15 minutes while children are present at the service. 

Precious Cargo Lockleys (SE-00012231)

Address: 390 Henley Beach Road, Lockleys, SA, 5032

Approved Provider: Mayfield Childcare Limited (PR-40007227)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) - Offence relating to protection of children from harm and hazards
  • Regulation 84B - Sleep and rest policies and procedures

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 27 February 2026, requiring the following by a specified time: 

  1. Arrange and deliver in person training to all service staff on sleep check procedures, including risk management, supervision expectations, and the service’s approved policies. 
    i. Provide evidence of attendance and training materials.
    ii. Undertake a post training competency assessment with staff, identifying which staff have demonstrated proficiency and what corrective actions have been taken for those who have not.
  2. Conduct an in person briefing with all educators regarding environmental safety and the correct handling and storage of sandpit covers.
    i. Provide evidence of this briefing, including attendance and sign off sheets.
  3. Provide photographic or video evidence that sandpit covers are stored in a manner that renders them fully inaccessible to children and compliant with the service’s risk management processes.
  4. Implement a documented daily environmental safety check to be undertaken and signed off by the Responsible Person on duty, with records retained and included in the evidence submitted.

Camp Australia – Calvary Lutheran Primary School OSHC (SE-00010212)

Address: 5 Windsong Court, Morphett Vale, SA, 5162

Approved Provider: Camp Australia Pty Limited (PR-00002539)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children
  • Section 167(1) – Offence relating to protection of children from harm and hazards 
  • Section 179(2) – Emergency Action Notices
  • Regulation 75 – Information about educational program to be kept available
  • Regulation 79 – Service providing food and beverages
  • Regulation 80 – Weekly Menu
  • Regulation 92 – Medication record

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 06 March 2026, requiring the following by a specified time: 

  1. Provide evidence that the families of all enrolled children have received written communication advising them of the observations and actions outlined in this Notice. 
  2. Conduct a review of all children’s medical and dietary management documentation to ensure medication records, dosages, and required medication held on site are accurate, current, and consistent. As part of this requirement, the Approved Provider must also write to the families of all affected children advising them that their child must not attend the service until the review is complete and all medical and dietary management documentation has been confirmed as accurate and up to date. 
  3. The Nominated Supervisor must operate in a non-contact capacity and may not be included in educator to child ratios. 
  4. The Nominated Supervisor must observe, sign and record all children, staff and parents entering and leaving the service during operating hours. 
  5. The service must operate with two additional staff members above the minimum educator child ratio. 
  6. Cease the use of boiling water and kettles for preparation of children’s meals and snacks. 
  7. Review and develop a new weekly menu that adequately provides nutritious food and has regard for the dietary requirements of children attending the service. 
  8. Undertake a review of the service’s educational program provide evidence that it is displayed and accessible to parents. 

Cool Frogs Early Childhood Education Littlehampton (SE-00010614)

Address: 1 Rosella Court, Littlehampton, SA 5250

Approved Provider: Cool Frogs 1 Pty Ltd as Trustee for Cool Frogs 1 Trust (PR- 40013145)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 - Offence relating to protection of children from harm and hazards
  • Regulation 84C(1)(a) – Risk assessment for the purposes of sleep and rest policies and procedures
  • Regulation 90(1)(iii)(A) – Medical conditions policy 
  • Regulation 97(3)(a) – Emergency and evacuation procedures 
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 108(2) – Space requirements – outdoor space
  • Regulation 109 – Toilet and hygiene facilities

Action Taken: 

Issue of Compliance Notice (Section 177 of the National Law) on 3 March 2026, requiring the following by a specified time: 

  1. Replace the broken lock on the chemical cupboard in the kindergarten nappy change room to ensure chemicals are inaccessible to children.
  2. Conduct a full medication audit and ensure all prescribed medication is correctly labelled, consistent with each child’s current Action Plan, and administered in accordance with prescribed dosage requirements. Ensure appropriate equipment is available to accurately administer medication.
  3. Undertake and record a risk assessment of the drop-off on the north-west side of the junior kindergarten sandpit and develop a plan to complete works that ensure a level and safe surface.
  4. Install adequate impact-absorbing surfacing at the base of the junior kindergarten slippery dip.
  5. Replace the bark chip surface in the Toddler play yard with an age-appropriate impact-absorbing surface.
  6. Repair the wooden sleeper stairs to ensure they are stable and do not pose a trip hazard.
  7. Remove the concealed space behind the wooden screen wall to ensure clear lines of sight for supervision.
  8. Ensure soap and hand-drying facilities are available at all handwashing stations, including:
    - Nappy changing area
    - Outdoor junior toddler/toddler toilet area
    - Junior kindergarten area
  9. Replace missing flooring in the kindergarten room to ensure surfaces are safe.
  10. Repair damaged wall plaster in the kindergarten room.
  11. Remove the unstable wooden bench seat in the outdoor kindergarten area.
  12. Repair the outdoor sink in the junior kindergarten area so it is fully operational.
  13. Repair the non-functioning tap at the outdoor sink in the kindergarten area.
  14. Remove sandpit covers from children’s play areas and store them securely out of children’s reach.
  15. Remove and replace the torn outdoor floor mat in the junior kindergarten area.
  16. Provide a designated outdoor play area for nursery children.
  17. Provide evidence of conducted emergency evacuation and invacuation rehearsals.
  18. Ensure only one current sleep and rest risk assessment is in use and remove all outdated versions.

Cummins Child Parent Centre (SE-00010289)

Address: McFarlane Street, Cummins, SA 5631

Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 - Offence relating to protection of children from harm and hazards.
  • Regulation 84 - Awareness of Child Protection Law
  • Regulation 170 - Policies and procedures to be followed

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 6 March 2026, requiring the following by a specified time: 

  1. Immediately cease using all service issued mobile devices, including iPads and iPhones. 
  2. Provide written confirmation that all photographs and screenshots depicting children in underwear from the water play activity have been permanently deleted from all service devices, storage systems, and applications used by the service.
  3. Provide evidence that a factory reset has been performed on all service issued devices.
  4. Provide evidence that the families of all children enrolled at the service have been received written communication outlining the actions provided in this notice.
  5. Provide evidence that all educators have completed training in the following areas:
    a. Safe use of digital technologies and online environments within education and care services.
    b. Protective Practices for staff in their interactions with children and young people.
  6. Remove or reposition CCTV camera overlooking the toilet area to ensure that children are not being recorded in the bathroom.
  7. Provide evidence that the broken lock on the toilet cubicle door has been repaired so the cubicle door can be securely locked. 
  8. Provide evidence that the garden tap located adjacent to the perimeter fence has been removed to eliminate its use as a foothold.

Burnside Primary School OSHC (SE-00010200)

Address: 11 High Street, Burnside, SA, 5066

Approved Provider: Burnside Primary School Council Inc (PR-00006026)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 – Offence relating to the protection of children from harm and hazards 
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 168(2)(f) – Delivery and Collection of Children policy
  • Regulation 170 - Policies and Procedures to be followed

Action Taken: 

Issue of Compliance Notice (Section 177 of the National Law) on 26 February 2026, requiring the following by a specified time: 

  1. Immediately remove and replace all expired medication, including the asthma puffer and antihistamine.
  2. Ensure all medication, including the EpiPen, is clearly labelled with the child’s full name and stored in accordance with regulatory requirements.
  3. Ensure all medication is stored in its original packaging with the pharmacy label displaying required information.
  4. Conduct an immediate audit of all children’s medication to ensure compliance with legislative and service policy requirements and provide evidence of completion.
  5. Review and update all medication action plans to ensure they are current and within review dates and ensure medication labelling aligns with service policy. Provide evidence.
  6. Secure all cleaning chemicals in a locked cupboard or storage area inaccessible to children and provide photographic evidence of rectification.
  7. Develop and implement a current emergency risk assessment addressing identified potential emergency scenarios and display emergency evacuation and procedure plans in a prominent position near each entrance and exit. Provide evidence of compliance.
  8. Amend the Delivery and Collection of Children policy to include procedures for children taken on excursions and for transportation arranged by or on behalf of the service. Provide a copy of the updated policy.

Melaleuca Park Kindergarten (SE-00010625)

Address: Boandik Tce, Mount Gambier, SA 5290

Approved Provider: Department of Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 77(1) – Health, safety and well-being of children 
  • Regulation 101(2)(a) – Conduct a risk assessment for excursion
  • Regulation 103 – premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 112(2) – Nappy change facilities – adequate and appropriate hygienic facilities are provided for nappy changing.
  • Regulation 112(3)(b) – Nappy changing facilities – hand cleansing facilities for adults in the immediate vicinity of the nappy change area.

Action Taken: 

Issue of Compliance Notice (Section 177 of the National Law) on 24 February 2026, requiring the following by a specified time: 

  1. Implement and maintain a comprehensive cleaning program that includes daily and weekly schedules for thoroughly cleaning all children’s rooms, cleaning and monitoring all toilet facilities throughout the day and conducting periodic, full-service deep cleans to ensure every room remains consistently clean, hygienic, and well maintained.
  2. Repair the damaged wall plaster and ensure all internal surfaces are maintained in a safe condition and good repair.
  3. Remove and replace the nappy change bin; implement a documented cleaning schedule for nappy change areas.
  4. Ensure soap and appropriate hand-drying facilities are always available at all handwashing stations, particularly in nappy change areas.
  5. Review and complete the regular excursion risk assessment for attendance at the neighbouring school to ensure it addresses all required risk elements, including supervision, transport/movement, environmental hazards, and emergency procedures.
  6. Remove the rotten log from the outdoor play area.

Edge Early Learning Royal Park (SE-40016293)

Address: 162-168 Tapleys Hill Road, ROYAL PARK SA 5014  

Approved Provider: Edge Early Learning South Australia (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to the protection of children from harm and hazards 

Action Taken: 
Amendment of service approval by the regulatory authority on 9 February 2026. The following conditions are imposed. 

  1. This approval is granted subject to the conditions as set out in Section 51 of Schedule 1 of the Education and Early Childhood Services (Registration and Standards) Act 2011 and any conditions prescribed in the Education and Care Services National Regulations and Education and Early Childhood Services (Registration and Standards) Regulations 2011. 
  2. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must not provide education and care to more than 80 children at a time. 
  3. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must operate with one (1) additional educator above minimum requirements in rooms with children aged 24 months and older, at all times. 
  4. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must conduct and record headcounts every 30 minutes in all rooms at the service. 
  5. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service’s Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity. 

Camp Australia – Calvary Lutheran Primary School OSHC (SE-00010212)

Address: 5 Windsong Court, Morphett Vale, SA, 5162

Approved Provider: Camp Australia Pty Limited (PR-00002539)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children
  • Section 167(1) – Offence relating to protection of children from harm and hazards 
  • Regulation 92 – Medication record

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 13 February 2026, requiring the following by a specified time: 

  1. Any child who presents for care with incorrect, incomplete or outdated medical documentation, or without required current medication, must not attend the service until all identified issues have been corrected. Checks must be conducted and recorded by the service to confirm compliance before the child is accepted into care.
  2. Immediately cease using the internal door that leads to the hallway where children’s bags are kept and provide evidence that it is locked and not in use during service operating hours.
  3. The Service Director must operate in a non-contact role and may not be included in child to  educator ratios in order to support, guide and mentor service staff.
  4. Undertake an audit of all medication and medical documentation of children enrolled at the service.  
  5. Notify families of the children whose documentation or medication is non compliant, outlining the specific issues identified, and advise that those children must not attend the service until the issues are rectified. Ensure that each family is provided with a clear list of actions required to ensure their child’s medical documentation and medication is compliant.
  6. Notify the families of all children enrolled at the service of the issuance of this notice and the required actions. 
  7. Provide evidence that the children’s bag area has been repositioned and is no longer in the school corridor. 
  8. Provide evidence that all service staff have completed updated training in supervision, child safe environments, and behaviour support practices.

Eden Academy – Seaford (SE-40026006) 

Address: 12 The Parade, Seaford SA 5169

Approved Provider: Eden Academy Operations Pty Ltd ATF Eden Academy Operations Unit Trust (PR-40021930)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence relating to the protection of children from harm and hazards 
  • Regulation 77(1)(a) - Health hygiene and safe food practices
  • Regulation 99 – Children leaving the education and care premises
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 30 January 2026:

  1. The service’s Nominated Supervisor and Assistant Centre Manager are excluded from ratio calculations and must operate in a non‑contact capacity.
  2. The service must operate with two (2) educators above the minimum ratio requirements between 7:00am–9:00am and 3:00pm–6:00pm daily. These additional educators must be deployed in a contact, in-room role and are not to be allocated to programming or administrative duties.

Kindy Patch Reynella (SE-00010896) 

Address: 99 Main South Road, Reynella, SA 5161

Approved Provider: G8 Education Limited (PR-00000898)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children
  • Section 167 – Offence relating to the protection of children from harm and hazards
  • Regulation 109(b) – Toilet and hygiene facilities
  • Regulation 115 - Premises designed to facilitate supervision 
  • Regulation 168(2)(d) – Education and care service must have policies and procedures

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 19 January 2026, requiring the following by a specified time: 

  1. Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by White Cedar tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
  2. Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by Ficus tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
  3. Provide evidence the internal tyre walls adjacent to the east boundary fence have been filled with sand to the top of the tyre walls, and that this check has been included in daily yard checks at the start and end of each day.
  4. Provide evidence the kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
  5. Provide evidence the junior kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
  6. Provide evidence the supervision policy has been reviewed to include educator positioning at supervision points, supported by a labelled site diagram.
  7. Provide evidence individually labelled supervision-point signage has been installed in the kindergarten yard.
  8. Provide evidence staff have received external supervision training aligned with G8 Education Limited policy, including attendance records and individual reflections.
  9. Provide evidence an educational building design consultant has been engaged and a strategy identified to enable adequate supervision using minimum ratio requirements in the Nursery/Toddler room.
  10. Provide evidence all stored materials have been removed from toddler toilet door areas to ensure unobstructed access.
  11. Provide evidence all Risk Minimisation Plans for children with medical conditions are current, signed by parents, and implemented prior to the child attending the service.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard, Virginia SA 5120

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:

  • Section 169 – Offence relating to staffing arrangements
  • Section 174(2) – Offence to fail to notify certain information to the Regulatory Authority
  • Regulation 92 – Medication Record
  • Regulation 155 – Interactions with children 
  • Regulation 170 – Policies and procedures to be followed 

Action Taken: 
The Service Approval has been amended (Section 55(1) of the National Law) on 29 October 2025 to include the following conditions:
Effective from 30 October 2025 until 1 May 2026, the following conditions are imposed on Edge Early Learning Virginia Service Approval:

  1. The Service's Area Manager must conduct daily check-ins with the Nominated Supervisor and document all incidents, near misses, enrolment enquiries, parent complaints, and feedback received from the previous operating day.
  2. The Area Manager must be physically present at the Service for at least one full day per week in a non-contact capacity.
  3. The roles of Service Director and Assistant Director must be classified as non-contact and must not participate in the provision of education and care to children.
  4. The Service must not accept student placements. 

Happy Haven OSHC 

Compliance Type: Enforceable Undertaking         

Approved Provider: Happy Haven OSHC Pty Ltd (PR-40001361)

Approved Provider Address: 434 Montague Road, Modbury North, SA 5092

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Happy Haven OSHC Pty Ltd has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking:
From 7 November 2025 until 30 November 2026, Happy Haven OSHC undertakes to address the following key areas:

  • Organisational Strategy 
  • Administration Support and Oversight 
  • Workforce and Performance 
  • Governance and Reporting 

Happy Haven offer these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. 
Further to that, Happy Haven undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. Establish and maintain a structured plan that embeds consistent engagement of Educational Leaders across all services, including service visit requirements, while implementing strategies that support career progression and strengthen pathways into educational leadership roles.
  2. Complete a review of Serious Incident reporting.
  3. Develop and implement a risk-informed allocation plan for Relationship Managers and Professional Development Advisors to ensure robust, ongoing oversight across services that includes monthly service visits, where the following key activities are undertaken and recorded:
    - Medication audits
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
  4. Review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  5. Undertake a review of services operating with a sole educator and with low utilisation, provide a report with recommendations on service viability and how to manage the risks posed by these services to the ESB.
  6. Ensure information required under Regulation 168 is published online and publicly accessible.  
  7. Conduct a staff survey and a parent engagement survey, provide results to the ESB. 
  8. Conduct a review of waiver usage across all services and develop site-specific waiver exit plans, outlining clear timelines and strategies for reducing reliance on waivers.
  9. Develop and introduce a monthly case study process that reviews incident reports, examines actions taken by Happy Haven, the ESB, and explores underlying causes to enhance transparency, build understanding among onsite teams, and demystify decision-making and outcomes. 
  10. Agree not to apply for service approval, or transfer of service approval for new services in South Australia.
  11. Happy Haven OSHC is to provide the ESB with a detailed register of all educators employed by Happy Haven OSHC. 
  12. Meet with the ESB monthly, to discuss performance against the undertaking. 
  13. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Happy Haven is not able to comply with any condition of the undertaking. 
  14. Understand that the ESB reserves the right to conduct inspections at any Happy Haven service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented. 

Steps taken: 
To support Happy Haven OSHC ongoing compliance with the National Law and Regulations, the ESB has accepted a written undertaking voluntarily provided by Happy Haven OSHC in line with the terms above and will monitor compliance with this undertaking over the duration. 
Failure to comply with the undertaking may result in the ESB pursuing further enforcement action, including prosecution.