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Statutory compliance actions issue by type and year 

Type 2025-26 (FYTD) 2024-25 2023-24 2022-23
Emergency action notice 67 20 7 14
Compliance notice 161 20 21 12
Direction to exclude inappropriate persons 1 0 0 1
Prohibition notice 6 5 3 7
Condition imposed 397 57 70 42
Enforceable undertaking 21 10 2 9
Compliance direction issued  24 0 0 0
Direction to suspend staff or volunteer (not FDC educator) 2 0 0 0
Total 679 112 103 85

Table last updated: 01 July 2026

In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.

Hallet Cove South Primary School OSHC (SE-00010459)

Address: Livonia Street, Hallet Cove SA 5158 
Approved Provider: Hallet Cove Sth Primary School Governing Council Inc (PR-00006137)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 – Offence relating to protection of children from harm and hazards
  • Section 172 – Offence to fail to display prescribed information
  • Section 173 – Offence to fail to notify certain circumstances to Regulatory Authority
  • Regulation 92 – Medication Record
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair 
  • Regulation 105 – Furniture, materials and equipment
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 3 July 2026, requiring the following by a specified time: 

  1. Remove the fencing installed within the outdoor play area to eliminate the identified tripping and injury hazards and submit photographs demonstrating that the hazard has been rectified. 
  2. Refill the sandpit to an adequate level to eliminate the identified trip and fall hazard and submit evidence demonstrating that the sandpit has been restored to a safe condition.
  3. Undertake a thorough deep clean of the premises, furniture, equipment and resources and provide evidence of the cleaning completed.
  4. Ensure children have access to sufficient furniture, materials, resources and developmentally appropriate equipment in both the indoor and outdoor environments and provide evidence demonstrating the increased quality and variety of resources available to children. 
  5. Provide evidence that the Managing Medical Conditions Policy is implemented consistently. Evidence must include records for all children enrolled with a medical condition demonstrating that:
    a. parent/guardian authorisation to administer medication has been provided;
    b. risk minimisation plans are current and identify clear controls and strategies to minimise risk;
    c. communication plans are developed in consultation with parents;
    d. all medical management plans, risk minimisation plans and communication plans are stored within the child’s enrolment forms; and 
    e.    medications required as part of the medical management plan are available in the main service building when children attend.
  6. Provide evidence that all medication held on site is current, within expiry, and suitable for use, and that a process is in place to identify, remove, and replace expired medication promptly. Evidence must include the medication register/check process and confirmation that any expired medication has been removed and replaced.
  7. Provide evidence that all prescribed information is displayed, including:
    a. the provider approval 
    b. the name of each nominated supervisor
    c. the hours and days of operation of the education and care service 
    d. the name and telephone number of the person to whom complaints may be addressed
    e. the name and position of the responsible person in charge 
    f. the name of the educational leader at the service 
    g. the contact details of the Regulatory Authority

Chandlers Hill Kindergarten (SE-00010229)

Address: 2 Education Road, HAPPY VALLEY SA 5159 
Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children 
  • Section 167 – Offence relating to protection of children from harm and hazards
  • Regulation 89 - First aid kits
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 3 July 2026, requiring the following by a specified time: 

  1. Undertake a review of supervision practices and procedures and implement a site-specific plan to ensure children are effectively supervised at all times. Provide evidence that all educators have been informed of, and trained in, the revised supervision procedures. 
  2. Secure all rooms not intended for children's access and ensure they remain inaccessible to children. 
  3. Ensure all chemicals and hazardous substances are stored in an appropriate location, secured and maintained in a manner that is inaccessible to children. 
  4. Undertake an audit of all first aid kits maintained by the service and remove all out-of-date or unsuitable items. Ensure each first aid kit is clean, readily accessible and appropriately stocked. 
  5. Install appropriate safety controls on all child-accessible power outlets. 
  6. Engage a suitably qualified contractor to: 
    a. undertake a deep clean of the entire service, including all approved indoor and outdoor areas, resources, resource rooms, storage areas and the outdoor toilet. This must include the removal of dust, cobwebs and grime from all surfaces and approved spaces
    b. investigate and address potential mould sources within the service and clean and remediate any affected areas in accordance with the contractor’s recommendations
    c. repair or replace sections of fencing that are degraded, unsafe or present a head entrapment risk, ensuring all fencing is safe and secure
    d. trim overhanging branches and vegetation along boundary fences and throughout the outdoor environment to eliminate potential egress opportunities, improve supervision and enable effective hazard inspections
    e. repair the lighting within the outdoor toilet to ensure it can be safely used and effectively cleaned
    f. remove the loose cable at child head height. 
  7. Review and update the service's emergency evacuation procedures and maps to ensure evacuation routes accurately reflect the routes used during emergency rehearsals and do not direct occupants through unsafe areas. 
  8. Develop a site-specific emergency risk assessment that identifies and addresses emergency situations specific to the service's environment and operations. 
  9. Review and update the heater risk assessment and implement effective control measures to ensure the heater does not pose a burn hazard to children, including monitoring surface temperatures throughout the operating day. Ensure all staff are aware of control mechanisms. 
  10. Remove all clutter, unused resources, unsafe items and discarded materials from resource rooms, indoor service premises and approved outdoor areas. This includes: 
    a. the mud kitchen and mud kitchen table 
    b. the wooden cable spool table. 
  11. Ensure all indoor and outdoor areas are maintained in a clean, organised, safe, well-maintained and hazard-free condition. 
  12. Repair metal and wood garden beds to eliminate injury risks, ensuring they are maintained in a safe and serviceable condition. 
  13. Install adequate soft fall at the base of the slide. 

Playford Primary School OSHC (SE-00018224)

Address: 216 Adams Road, Craigmore SA 5114 
Approved Provider: Playford Primary School Council Inc (PR-00011445)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children 
  • Section 172 – Offence to fail to display prescribed information
  • Regulation 87 – Incident, injury, trauma and illness record
  • Regulation 92 – Medication Record
  • Regulation 93 – Administration of medication 
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 170 – Policies and procedures to be followed
  • Regulation 181 – Confidentiality of records kept by approved provider

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 3 July 2026, requiring the following by a specified time: 

  1. Provide evidence that supervision procedures are being implemented consistently, with strengthened arrangements to ensure all children remain within sight and hearing of an educator at all times (including during transitions, outdoor play, access to belongings, and signing in). Evidence must include updated supervision procedures and an educator positioning plan/supervision map demonstrating how children are prevented from moving between areas unsupervised.
  2. Provide evidence that all OSHC staff have received external supervision training aligned with the service’s supervision policy, including attendance records and individual reflections.
  3. Provide evidence that an incident, injury, trauma and illness record has been implemented that contains all the required fields. Evidence must also demonstrate how records are stored to maintain confidentiality and prevent unauthorised access. 
  4. Provide evidence that the Managing Medical Conditions Policy is implemented consistently. Evidence must include records for all children enrolled with a medical condition demonstrating that:
    a. parent/guardian authorisation to administer medication has been provided;
    b. risk minimisation plans are current and identify clear controls and strategies to minimise risks; and
    c. communication plans are developed in consultation with parents.
  5. Provide evidence that all medication held on site is current, within expiry, and suitable for use, and that a process is in place to identify, remove, and replace expired medication promptly. Evidence must include the medication register/check process and confirmation that any expired medication has been removed and replaced.
  6. Provide evidence that all prescribed information is displayed, including:
    a) the hours and days of operation of the education and care service;
    b) the name and telephone number of the person to whom complaints may be addressed;
    c) the name of the educational leader at the service;
    d) the contact details of the Regulatory Authority; and
    e) a notice stating that a child who has been diagnosed as at risk of anaphylaxis is enrolled at the service
  7. provide evidence that the Emergency and Evacuation Policy is being followed, including that evacuation, invacuation, and lockdown rehearsals have been conducted within the last three months and that each rehearsal has been documented and evaluated. Evidence must include confirmation that rehearsals will continue to be conducted at least every three months.

Seaford Early Learning Centre #1 (SE-00010885)

Address: 1 Aldam Road, Port Noarlunga South, SA, 5167

Approved Provider: HWJ ChildCare Services Pty Ltd (PR-00006150)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 (1) – Offence relating to protection of children from harm and hazards
  • Regulation 103 (1) – Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 1 July 2026 requiring the following by a specified time:

  1. Ensure the service's entry and security arrangements effectively prevent unauthorised access to areas used by children by:
    a. reviewing and implementing appropriate security measures to prevent unauthorised persons from entering the service without staff knowledge
    b. implementing procedures to ensure staff are aware of, and respond to, all persons entering the premises
    c. ensuring the entry and security arrangements are consistently implemented to protect children from unauthorised access.
  2. Develop, implement and maintain cleaning and maintenance practices to ensure the premises are maintained in a clean and hygienic condition by:
    a. undertaking a comprehensive deep clean of all indoor and outdoor areas, furniture, fixtures and equipment to restore the service to a clean and hygienic condition
    b. implementing cleaning and maintenance practices to ensure the premises are maintained in a clean and hygienic condition at all times
    c. monitoring and reviewing these practices to ensure an appropriate standard of cleanliness is consistently maintained.
  3. Develop, implement and maintain a maintenance program to ensure all furniture and equipment are safe, clean and maintained in good repair by:
    a. replacing all worn, damaged or deteriorated furniture and equipment identified during the inspection and eliminating all identified safety hazards before the items are used by children
    b. replacing all ill-fitting cot sheets in the service
    c. remove and replace the nappy change stairs to ensure they are stable and do not pose a risk of fall or injury
    d. implementing ongoing maintenance arrangements to ensure furniture and equipment remain safe, clean and fit for purpose.

Littlehampton Early Learning Centre (SE-00010572)

Address: 95 Princess Highway LITTLEHAMPTON SA 5250 
Approved Provider: DML Holdings Pty Ltd (PR-40005944)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 - Offence relating to protection of children from harm and hazards
  • Regulation 90 – Medical conditions policy

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on30 June 2026, requiring the following by a specified time: 

  1. Develop and implement effective child accountability and headcount procedures to ensure children remain accounted for at all times, including during transitions between areas, activities and routines. 
  2. Deliver training to all educators and relevant staff on the service's child accountability and headcount procedures identified in action 1 of this notice and maintain records of staff attendance and completion.
  3. Undertake a review of all medication and medical management documentation maintained at the service and ensure all medication is supported by current medical management documentation and required authorisation.

St Mary Magdalene’s School OSHC - (SE-00011764)

Address: 82 Fairfield Road, Elizabeth, SA, 5112

Approved Provider: South Australian Commission for Catholic Schools Incorporated (PR-00006844)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 173 (2)(c) – Offence to fail to notify certain circumstances to Regulatory Authority 
  • Regulation 108 – Space requirements – outdoor space 


Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 26 June 2026 requiring the following by a specified time:

  1. Notify the Regulatory Authority of the temporary changes to the approved premises resulting from the construction works and obtain the appropriate approval to authorise the temporary reduction in approved outdoor play space by:
    a. submitting the required notification to the Regulatory Authority detailing the changes to the approved premises;
    b. applying for a service waiver, if required, to permit the temporary reduction in approved outdoor play space for the duration of the construction works; and
    c. implementing any conditions or requirements imposed by the Regulatory Authority in relation to the temporary changes to the approved premises or approved outdoor play space.

Nairne Primary School OSHC (SE-00010694)

Address: Saleyard Road, Nairne SA 5252 
Approved Provider: Nairne Primary School Council Inc (PR-00006241)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence relating to the protection of children from harm and hazard 
  • Section 172(f) - Offence to fail to display prescribed information
  • Regulation 170(1) – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 25 June 2026 requiring the following by a specified time: 

  1. Undertake a review of all medication maintained at the service and ensure:
    a. expired medication is removed from use and disposed of appropriately
    b. required medication is current and available for children enrolled at the service
    c. medication storage and management practices comply with service policies and procedures
    d. risk minimisation plan and communication plan are created and implemented where required.   
  2. Implement a documented process to ensure ongoing compliance with medical condition management requirements, including routine medication audits and regular review of risk minimisation and communication plans.
  3. Ensure that contact details for the Education Standards Board, are clearly displayed and accessible to families and visitors at the service. 

Eden Academy West Lakes, (SE-40026267) 

Address: 2 Charles Street, West Lakes, SA, 5021

Approved Provider: Eden Academy Operations Pty Ltd ATF Eden Academy Operations Unit Trust (PR-40021930)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 
Section 167 – Offence relating to protection of children from harm and hazards

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 24 June 2026 requiring the following by a specified time:

  1. Ensure all service staff members complete face-to-face training in the areas of:
    a. behaviour guidance and management practices consistent with legislative and policy requirements;
    b. toileting procedures and supervision protocols for children aged 36 months and over; and
    c. active supervision practices, including the supervision of children in high-risk areas such as bathrooms and toileting spaces.

The approved provider must ensure the training includes practical strategies for identifying and managing risks, preventing harm between children, maintaining adequate supervision at all times, and responding appropriately to incidents involving child-to-child interactions.
 

Saddleworth OSHC, (SE-40012184)

Address: 7 Saddle Road, SADDLEWORTH, SA, 5413

Approved Provider: Saddleworth Primary School Council Inc (PR-40014138)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 
Section 165 (1) – Offence to inadequately supervise children

  • Regulation 75 – Information about educational program to be kept available
  • Regulation 84C – Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 97(2) – Emergency and evacuation procedures
  • Regulation 97(3)(a) - Emergency and evacuation procedures
  • Regulation 168 (2)(a) and (j) - Education and care services must have policies and procedures
  • Regulation 173 – Prescribed information to be displayed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 24 June 2026 requiring the following by a specified time:

  1. Develop and implement supervision arrangements and documented risk assessments to ensure children are adequately supervised at all times and supervision risks are identified and managed.
  2. Develop, implement and regularly review an educational program that reflects children's interests, strengths, needs and developmental outcomes and complies with approved learning frameworks and legislative requirements.
  3. Develop and implement service specific:
    a. sleep and rest risk assessments; and
    b. potential emergency risk assessments, that identify hazards and control measures to support children's safety, health and wellbeing.
  4. Develop and implement a schedule for emergency rehearsals to ensure evacuation and lockdown rehearsals are conducted within the required legislative timeframes and appropriately documented.
  5. Review, update and implement the following policies to ensure compliance with legislative requirements and that current versions are available at the service at all times:
    a. medication Policy;
    b. interactions with Children Policy;
    c. delivery and Collection of Children Policy; and
    d. safe Use of Digital Technologies and Online Environments Policy.
  6. Display and make available all prescribed information required under the National Law and National Regulations, including:
    a. the Educational Leader at the service;
    b. the name and contact telephone number of the person responsible for managing complaints; and
    c. the contact details of the Education Standards Board.

Edge Early Learning Munno Para West (SE-40021098)

Address: 1181 Andrews Rd Munno Para West 5115

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that pursuant to Section 70 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue.

Action Taken: 
Pursuant to Section 72(b)(i) and Section 74(2) of the National Law,  the service’s approval was suspended from 6:30PM ACST on Monday 20 April 2026 until 6:30AM ACST on Monday 20 July 2026.

Edge Early Learning Gawler East (SE-40021094) 

Address: 38 Hartley Walk, Gawler East SA 5118

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 - offence relating to protection of children from harm and hazards

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 3 July 2026 requiring the following by a specified time:

  1. Effective 6:30 AM ACST Monday 6 July 2026 until 6:30 PM ACST Friday 17 July 2026, the service must cease providing education and care. 
  2. By 6:30 AM ACST Monday 6 July 2026 you must provide written communication to the families of all children enrolled at the service of the following: On 2 July 2026 the services chef did not read the ingredients prior to preparation of food and served a child a suspected allergen as listed on the child’s Allergy, Intolerance and Cultural Dietary record, resulting in child attending hospital to seek medical treatment.  
  3. By 4:00 PM ACST Monday 6 July 2026 provide the Regulatory Authority with an update on the child’s condition and evidence of the communication provided to families. 

Aberfoyle Campus Schools OSHC (SE-00010103)

Address: PO Box 433 Flagstaff Hill
Approved Provider: Aberfoyle Campus School OSHC Inc (PR-00005977)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 – Offence relating to protection of children from harm and hazards 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 19 June 2026, requiring the following by a specified time: 

  1. Undertake a review of all medication and medical management documentation maintained at the service and rectify any deficiencies identified to ensure:
    a. medication and medical management information is accurate and current for all children
    b. medication maintained at the service is current and consistent with each child's medical management documentation
    c. expired medication is removed from the service.

YMCA Whitefriars Parish School (SE-00011917)

Address:  45 Beaufort St, Woodville SA 5011

Approved Provider: YMCA of South Australia Inc, (PR-00006463)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence relating to protection of children from harm and hazards.
  • Regulation 92(1) – Medication record
  • Regulation 93(1)(b) – Administration of medication
  • Regulation 170(1) – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 12 June 2026 requiring the following by a specified time:

  1. Undertake a review of all medication and medical management documentation maintained at the service and rectify any deficiencies identified to ensure: 
    a. required medication is available at the service
    b. medication is current and accurately labelled
    c. medication is supported by required medical management documentation and authorisations
    d. documentation is consistent with each child's medical needs. 
  2. Develop and implement a weekly audit of medication and medical management documentation to ensure it is current. The audit is to be signed off by the Service Director or Responsible Person.  

Torrensville Primary School OSHC – (SE-00011061)

Address: 25 Hayward Ave Torrensville SA 5031

Approved Provider: Torrensville Primary School Council Inc.– (PR-00006419)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: Section 165 – Offence to inadequately supervise children

  • Section 167 – Offence relating to protection of children from harm and hazard
  • Regulation 90 – Medical conditions policy
  • Regulation 115 – Premises designed to facilitate supervision


Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 12 June 2026 requiring the following by a specified time: 

  1. Ensure all medication is securely stored within the service and inaccessible to children.
  2. Undertake a review of all medication and medical management documentation maintained at the service and rectify any deficiencies identified to ensure:
    a. required medication is available at the service
    b. medication is current and accurately labelled
    c. medication is supported by required medical management documentation and authorisations
    d. documentation is consistent with each child's medical needs.
  3. Develop and implement a documented process to regularly review medication and medical    management documentation to ensure ongoing compliance.
  4. Undertake a review the supervision arrangements for children accessing the toilet facilities and implement documented procedures and control measures to ensure children can be effectively supervised while accessing and using the toilet facilities. 

St Martin's Catholic Primary School OSHC (SE-00011762) 

Address: 66-80 Princes Road, GREENACRES, SA 5086

Approved Provider: South Australian Commission for Catholic Schools Incorporated (PR-00006844)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children
  • Section 167(1) – Offence relating to protection of children from harm and hazards.
  • Regulation 90(1)(c)(E) – Medical conditions policy
  • Regulation 97 – Emergency evacuation procedures


Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 1 June 2026 requiring the following by a specified time:

  1. Develop and implement supervision arrangements to ensure children remain within sight or hearing of an educator at all times, including during transitions between the outdoor playground and the OSHC environment.
  2. Remove the climbable access created by the chook pen and surrounding environment and ensure structures, equipment and environmental features do not facilitate children accessing, climbing or exiting over the perimeter fence.
  3. Conduct a review of all children's medications and associated Medical Management Plans, Risk Minimisation Plans and Communication Plans maintained at the service to ensure:
    a. all medication held at the service is current, appropriately labelled and consistent with each child's current medical management documentation.
    b. all Medical Management Plans, Risk Minimisation Plans and Communication Plans are current, complete and readily accessible to educators.
    c. information contained within medication labels, Medical Management Plans, Risk Minimisation Plans and Communication Plans is consistent and accurately reflects each child's current medical management requirements.
    d. a documented process is implemented to regularly review and verify children's medications and associated medical management documentation.
  4. Develop, implement and maintain a procedure for emergency evacuation and invacuation rehearsals conducted at the service, including records demonstrating rehearsals are reviewed and evaluated to support effective emergency preparedness.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard, Virginia SA

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board, that the service has not adequately addressed the factors that posed, or are likely to pose, a risk to the safety, health or wellbeing of children in its care. Accordingly, The service’s approval for Edge Early Learning Virginia has been amended for pursuant to section 55 of the National Law.

Action Taken: 
The following conditions are imposed, effective from Friday 29 May 2026:

  • Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in a non-contact capacity and cannot be included in educator-to-child ratios. 
  • Until a date determined by the Regulatory Authority, the Nominated Supervisor or Responsible Person must review and sign off on a daily summary of all Special Dietary Meal Check Forms to ensure compliance with allergen management requirements. In addition, the Responsible Person must conduct, document, and sign off on a weekly medication audit to verify that medication stock and associated documentation are current and accurately maintained in accordance with service policies. 

Blueskies Early Learning Centre (SE-00010181)

Address: 17 Famechon Crescent MODBURY NORTH SA 5092

Approved Provider: Smartcare Solutions Pty. Ltd. (PR-400366356)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 177(3) – Compliance notices

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 28 May 2026 requiring the following by a specified time: 

  1. The service is not to accept any new enrollments.
  2. The service must not provide education and care to any more than 27 children at one time.
  3. Provide communication to the families of all children enrolled at the service of the observations and actions outlined in this notice and provide evidence to the ESB.
  4. Engage a licensed contractor to develop a project schedule, implementing each of the recommendations in the mould and moisture report with a works completion date of no later than 31 July 2026. The works must include:
    - an assessment of external drainage, roof, surface grading, slab edge detailing, and overall site moisture management adjacent to the affected elevations. 
    - assessment of the slab edge and lower wall moisture pathways, including pathway falls, junction sealing at gates and transitions, and the condition of any damp-proof course or slab edge protection. 
    - rectification of all identified contributing factors (drainage, grading, junction detailing) before, or in conjunction with, any internal remedial works. 
    - installation of a strip drain.

Blueskies Early Learning Centre (SE-00010181)

Address: 17 Famechon Crescent, MODBURY NORTH, SA 5092

Approved Provider: Smartcare Solutions Pty. Ltd. (PR-400366356)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children 
  • Section 167 – Offence relating to protection of children from harm and hazards
  • Regulation 77 – Health, hygiene and safe food practices
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 8 May 2026 requiring the following by a specified time: 

  1. Implement a daily yard check, to be completed by the designated Responsible Person, to ensure all outdoor gates remain closed and securely latched at all times and that resources are in kept clean and in good repair.
  2. Replace temporary fencing with a securely installed, compliant barrier that effectively restricts access to hazardous rear areas.
  3. Replace the front fence panel to eliminate footholds and prevent climbing and possible egress.
  4. Anchor the tall storage unit to the wall in accordance with safety requirements to reduce the tip-over risk. 
  5. Remove the plant pots from the rear boundary fence.
  6. Repair or replace the raised garden bed to remove sharp edges and ensure it is safe.
  7. Remove toys from the nappy change area and store them in an appropriate, hygienic location.
  8. Discard all service supplied drink bottles and replace with new bottles ensuring these are stored in a hygienic manner.
  9. Undertake a review of supervision and staffing arrangements and implement a plan to ensure ratios are maintained at all times, including establishing alternative toileting access or procedures to support outdoor play.
  10. Remove all loose astro turf to eliminate tripping hazards.
  11. Remove and dispose of broken or rusted resources in the outdoor area.
  12. Clear excess outdoor clutter and trim vegetation to maintain visibility and enable effective hazard inspections.
  13. Clean and treat mould-affected outdoor flooring.
  14. Engage a contractor to conduct a deep clean of the entire service.
  15. Undertake a review of current cleaning procedures and implement a daily cleaning schedule that is to be signed off by the designated Responsible Person. 
  16. Engage a licensed contractor to investigate and address potential mould sources in the toddler room; clean and remediate as required.
  17. Develop and implement a protocol to ensure all tables and high-chairs are cleaned and sanitised prior to meals, with completion checked and formally signed off by the responsible educator.
  18. Develop and implement daily procedures to maintain the portable handwashing sink after each use and prevent overflow or leakage, with completion reviewed and formally signed off by the Responsible Person.

The Heights Primary School OSHC (SE-00011032)

Address: Brunel Drive, Modbury Heights 5092, SA 

Approved Provider: The Heights School Council Inc (PR-00006408)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazard
  • Section 172(1)(a)(b)(d) – Offence to fail to display prescribed information 
  • Section 173(1)(b)(2)(b) – Offence to fail to notify certain circumstances to Regulatory Authority
  • Regulation 84C – Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 92(3)(b) – Medication Record
  • Regulation 95(a) – Procedure for administration of medication
  • Regulation 97(2)(3)(a)(b) – Emergency and evacuation procedures
  • Regulation 168(2)(a)(v)(j) – Education and care service must have policies and procedures
  • Regulation 170(1) – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 8 May 2026, requiring the following by a specified time: 

  1. Provide evidence that supervision procedures are being implemented consistently, with strengthened arrangements to ensure all children remain within sight and hearing of an educator at all times (including during transitions, outdoor play, access to belongings, and arrival from school-based duties). Evidence must include updated supervision procedures and an educator positioning plan/supervision map demonstrating how children are prevented from moving between areas unsupervised.
  2. Provide evidence that all OSHC staff have received external supervision training aligned with the service’s supervision policy, including attendance records and individual reflections.
  3. Provide evidence that risk controls have been implemented to protect children from foreseeable harm and hazards across all playground/outdoor environments. Evidence must include a current risk assessment for outdoor environments and documented controls to prevent unsafe access to high risk structures (including how controls will be monitored and enforced).
  4. Provide evidence that all prescribed information (including the provider approval, service approval, and current National Quality Standard rating) is displayed in a location that is clearly visible and accessible to families and visitors at all times.
  5. Provide evidence that notification processes have been strengthened to ensure prescribed changes to Persons with Management or Control and Nominated Supervisors are identified and notified to the Regulatory Authority within the required timeframes. Evidence must include the updated procedure/checklist and confirmation that current PMC and Nominated Supervisor details have been accurately lodged or updated through NQA ITS.
  6. Provide evidence that all required policies and procedures are in place, up to date, accessible to educators, and available at the service at all times. This must include the sleep and rest policy, the interactions with children policy, and the delivery and collection procedure for children returning from school based duties or activities (including crossing duty). Evidence must include confirmation that the current versions have been implemented and communicated to staff.
  7. Provide evidence that a sleep and rest risk assessment has been developed and implemented to support the service’s sleep and rest policies and procedures, including that risks associated with sleep and rest practices have been identified, assessed, and addressed.
  8. Provide evidence that the Medical Conditions Policy is implemented consistently. Evidence must include updated procedures/checklists and compliant samples demonstrating that:
    - all medical management plans and risk minimisation plans are current, authorised, and include all required information (including photographs where required);
    - risk minimisation plans identify clear controls and strategies to minimise risks (not solely listing medication); and
    - medication is signed in by families as required.
  9. Provide evidence that all medication held on site is current, within expiry, and suitable for use, and that a process is in place to identify, remove, and replace expired medication promptly. Evidence must include the medication register/check process and confirmation that any expired medication has been removed and replaced.
  10. Provide evidence that an emergency risk assessment has been developed and implemented, identifying and assessing the types of potential emergencies that may occur at the service.
  11. Provide evidence that the Emergency Procedures Policy is being followed, including that evacuation, invacuation, and lockdown rehearsals have been conducted within the last three months and that each rehearsal has been documented and evaluated. Evidence must include the most recent drill records (date, scenario, attendance, and debrief/evaluation) and a schedule of rehearsals demonstrating how the service will ensure these are conducted at least every three months.
  12. Provide evidence that evacuation diagrams and instructions are displayed at each exit in the OSHC main room and are visible and accessible to educators, children, and visitors.
  13. Implement a structured induction process for all new OSHC employees that includes training on all current service policies, procedures and risk assessments; a competency assessment to demonstrate understanding and application of training; and a signed register confirming each new employee has completed the required training and has been assessed as competent. Provide evidence of this process, including an example of the induction training program and an example of the competency/register documentation used by the service
  14. Implement annual refresher training for all employees that address all current service policies, procedures and risk assessments. Provide evidence of this, including an example of the refresher training program and documentation on how completion is recorded.  

Clare Primary School OHSC (SE-00010247)

Address: 137 Main North Road, CLARE, SA, 5453

Approved Provider: Clare Primary School Council Inc (PR-00006051)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 84C — Sleep and rest policies and procedures
  • Regulation 84B(e) — Sleep and rest policies and procedures
  • Regulation 90(1)(c) — Medical conditions policy
  • Regulation 95(a)(i) — Procedure for administration of medication
  • Regulation 97(2) - Emergency and evacuation procedures.
  • Regulation 97(3)(a) — Emergency and evacuation procedures
  • Regulation 97(3)(b) — Emergency and evacuation procedures
  • Regulation 155 (c) and (d) - Interactions with children
  • Regulation 168 (2)(f) - Education and care services are required to have policies and procedures in place for the delivery and collection of children.
  • Regulation 168(2)(h) — Policies and procedures

Action Taken: 

Issue of Compliance Notice (Section 177 of the National Law) on 07 May 2026 requiring the following by a specified time:

  1. Develop, implement and provide evidence of documented procedures for managing and recording children’s sleep and rest periods, including records that capture the time, duration, and supervision of sleep and rest, and demonstrate that these procedures are consistently applied in practice.
  2. Develop, implement and provide evidence of a documented sleep and rest risk assessment that identifies hazards associated with the service environment, outlines control measures, and demonstrates how these measures ensure the safety, health and wellbeing of children during sleep and rest periods.
  3. Develop, implement and provide evidence that, for each child with a diagnosed medical condition, the service maintains current and complete medical management documentation, including a medical management plan, risk minimisation plan, and communication plan, and demonstrates that these documents are accessible to educators and consistently implemented in practice.
  4. Conduct an audit of all medication held for enrolled children and provide evidence that all medication and associated medical management documentation are current and complete, and that families have been formally notified of, and have provided, any required updates prior to the child attending the service.
  5. Develop, implement and provide evidence of a documented emergency and evacuation risk assessment that identifies potential emergency scenarios relevant to the service, and outlines procedures to be followed in each circumstance.
  6. Develop, implement and provide evidence of a system to ensure that emergency and evacuation procedures are rehearsed at least every three months with all staff members, volunteers, and children present at the service, with records demonstrating the date, participants, scenarios rehearsed, and outcomes of each rehearsal
  7. Develop, implement and provide evidence of procedures to ensure that all children are accounted for during emergency and evacuation rehearsals, including documented attendance checks, verification processes, and records demonstrating that all children have been accounted for during each rehearsal.
  8. Develop, implement and provide evidence of procedures and training to ensure that all educators apply appropriate behaviour guidance strategies, and that practices do not result in physical restriction, distress, or harm to children, including records demonstrating educator understanding and implementation in practice.
  9. Develop, implement and provide evidence of documented procedures and risk assessments for the safe collection and supervision of children travelling to and from the service by bus, including where buses are required to park on the opposite side of a main road, and demonstrate that appropriate supervision and control measures are implemented in practice.
  10. Develop, implement and provide evidence of documented safe toileting procedures appropriate to the service environment, including where toilets are located away from the main areas occupied by children, and demonstrate that appropriate supervision arrangements are implemented in practice.

Edge Early Learning Flagstaff Hill (SE-00017219)

Address: 66-68 Bolton Court, Flagstaff Hill, SA 5159 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Action Taken: 
Pursuant to Section 55 (2) of the National Law, the following conditions have been imposed and take effect from 6:30AM ACST on Wednesday 6 May 2026: 

  • Until a date determined by the Regulatory Authority, the service must not accept any new enrolments of children with known allergens, intolerances, or dietary requirements.
  • Until a date determined by the Regulatory Authority, the service must operate with an educator not included within ratio to supervise daily operations within each room. This information is to be made available at the request of Education Standards Board. The educator will be responsible for the following tasks:
    - Conducting and recording 10-minute sleep checks
    - Observing mealtimes and ensuring the Special Dietary Meal Check Form is completed.
  • Until a date determined by the Regulatory Authority, the Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity.

Westcare Early Learning Centre Pty Ltd

Approved Provider: Westcare Early Learning Centre Pty Ltd (PR-40030595) 

Approved Provider Address: 381 Anzac Highway, CAMDEN PARK SA 5038 

Date of agreed Undertaking: 
18 May 2026

Details of Enforceable Undertaking: 
Westcare offers these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. Further to that, Westcare undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. by 30 June 2026, Westcare will engage an external consultant to undertake the following:
    a. review and provide updated policies and procedures on recruitment, induction and ongoing professional development.
    b. develop and implement a monthly compliance self-assessment for the following areas:
    - Medication audits
    - Sleep check audits
    - Headcounts and ratio management
    - Incident, injury, trauma and illness reporting
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
    c. develop and implement a serious incident reporting protocol and provide training to all staff
    d. complete a review of Serious Incident reporting with a focus on 
    - strengthening initial response protocols
    - improving the identification and specification of risk mitigants
    - streamlining communication process between Service Leaders, Educators and Families
  2. by 30 June 2026, Westcare will provide a monthly training schedule for in-person professional development training to be delivered to all staff.
  3. by 17 July 2026, Westcare will restructure leadership and governance arrangements by:
    a. appointing two suitably qualified Nominated Supervisors (one per service)
    b. transitioning the Approved Provider from a service-level operational role to a strategic oversight and governance role, with accountability for system oversight, compliance monitoring, and leadership support across both services.
  4. by 31 July 2026, Westcare will complete professional development for the Approved Provider and Service Leaders in the following areas:
    - leadership and governance
    - accountability and performance management
  5. by 31 August 2026, Westcare undertakes to ensure that a designated additional support person, independent of onsite Service Leaders and Nominated Supervisors is appointed and readily accessible to all staff across both services during operating hours. The designated support person may perform other duties but must have sufficient capacity and availability to be accessible to staff as required, for the purpose of:
    a. providing authoritative advice and guidance on compliance obligations under the National Law and National Regulations
    b. supporting the timely identification, escalation, and reporting of incidents, injuries, child safety concerns, and complaints.
  6. by 31 August 2026 Westcare undertakes that CCTV footage will be retained and readily available for a minimum period of four (4) weeks.
  7. by 31 August 2026, review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  8. notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Westcare is not able to comply with any condition of the undertaking.
  9. not apply to open or transfer services in South Australia for the duration of the undertaking.
  10. meet with the Regulatory Authority on the following months, or at any time the Regulatory Authority requests to discuss performance against the undertaking:
    a. July 2026
    b. August 2026
    c. September 2026
    d. November 2026
    e. January 2027
    f. March 2027
    g. May 2027

Steps taken: 
To support Westcare’s ongoing compliance with the National Law and Regulations, the Regulatory Authority has accepted a written undertaking voluntarily provided by Westcare in line with the terms above and will monitor compliance with this undertaking over its duration. 
Failure to comply with the undertaking may result in the Regulatory Authority pursuing further enforcement action, including prosecution.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard Virginia SA

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened one of the conditions imposed.

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 13 May 2026 requiring the following by a specified time: 

  1. The service must not accept any new enrolments. 
  2. All staff, including the Chef, Nominated Supervisor and Responsible Persons, must complete targeted training in: 
    a. allergen management 
    b. food safety and preparation controls 
    c. verification and real-time sign-off procedures 
  3. The service must operate with an additional that is not included in educator-to-child ratios to supervise daily operations within each room. The educator must be responsible for the following tasks: .
    a. Observing mealtimes and ensuring the Special Dietary Meal Check Form is completed 
    b. Perform and record daily medication audits 
  4. The Nominated Supervisor and Assistant Director are excluded from educator-to-child ratios and must operate in a non-contact capacity. 

Edge Early Learning Strathalbyn, Braemar Drive (SE-00017362)

Address: 18-16 Braemar Drive, Strathalbyn, SA 5255 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Action Taken: 
Pursuant to Section 55 (2) of the National Law, the following conditions have been imposed and take effect from 6:30AM ACST on Monday 20 April 2026: 

  1. Until a date determined by the Regulatory Authority, the Approved Provider must ensure that no more than 83 children are educated and cared for at the service at any one time.
  2. Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in non-contact capacity and may not be included in child-to-educator ratios at any time.
  3. Until a date determined by the Regulatory Authority, the service must operate with an educator not included within ratio to supervise daily operations within each room. The educator will be responsible for the following tasks:
    - Conducting and digitally recording headcounts every 15 minutes. 
    - Conducting and recording 10-minute sleep checks.

Edge Early Learning Elizabeth Park (SE-00017121) 

Address:  39-41 Yorktown Road, Elizabeth Park SA 5113

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595) 

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazard
  • Section 179 – Emergency action notices 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 7 April 2026: 

  1. The service must not accept any new enrolments, other than for children with siblings already enrolled at the service. 
  2. The service must conduct and record headcounts in each room at intervals not exceeding 15 minutes while children are present at the service. Records must be signed off by the Nominated Supervisor or Responsible Person each day. 
  3. The Service Director and Assistant Director must operate in non-contact capacity and may not be included in child to educator ratios at any time
  4. The service must operate with an additional educator who is not counted within the required educator-to-child ratios to supervise daily operations within each room. The educator appointed under this condition must be responsible for observing, recording, and signing off on the following matters:
    - Conducting and digitally recording headcounts every 15 minutes; and 
    - Conducting and digitally recording headcounts during room or space transitions; and
    - Conducting and recording sleep checks at 10-minute intervals. 

Brompton Children’s Centre Incorporated (SE-00011776)

Service Address: 1 Wattle Street, Brompton, SA 5007 

Approved Provider: Brompton Children’s Centre Incorporated (PR-0006846)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 90 – Medical conditions policy
  • Regulation 95- Procedure for administration of medication
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 104 – Fencing
  • Regulation 110 – Ventilation and natural lighting
  • Section 167(1)(2) – Offence relating to protection of children from harm and hazards
  • Section 174(2)(c) – Offence to fail to notify certain information to Regulatory Authority

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 12 March 2026 requiring the following by a specific timeframe: 

  1. Evidence that the premises and equipment are safe, clean and in good repair with hazards identified in the notice rectified.
  2. Evidence of how risks associated with the wooden picket fence are managed.
  3. Evidence pharmacy labels for all asthma medications match prescribed directions on Medical Agreement Form and Asthma Action Plan.
  4. Provide plan to demonstrate how the service intends to remove carpets and manage asbestos underneath in the Gumnuts room.
  5. Updated procedure for storing chemicals including storage of keys.
  6. Submit SA12 Notification regarding changes listed above.

Edge Early Learning Plympton (SE-40017544)

Address: 208-212 Anzac Highway PLYMPTON SA 5038 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 9 March 2026

  • The approved provider must ensure that no more than 35 children are educated and cared for at the service at any one time, until a time determined by the Regulatory Authority. 

EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Address: 70 Cordelia St SOUTH BRISBANE QLD 4101

Action Taken: 
Pursuant to Section 23(1) of the National Law, the following conditions were imposed on to the Provider’s Approval from 9 March 2026 

  • The provider must implement and maintain an organisational structure in which no fewer than one (1) Area Manager is responsible for no more than five (5) education and care services.
  • The provider must require each Area Manager to conduct an in-person visit to every service under their oversight at least once per fortnight and must retain records of each visit.
  • The provider must hold quarterly, all-staff meetings for South Australian services, led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, to present key themes of non-compliance and required actions for improvement, and must retain agendas and attendance records. 
  • The provider must, on the final business day of each month, provide the Regulatory Authority with evidence of induction and ongoing professional development undertaken by all staff employed at South Australian services.
  • The provider must implement and maintain a reduced ratio of one educator to nine children (1:9) for all children aged 36 months up to and including preschool age at all South Australian services
  • The provider must ensure that, where a child has a known allergen, the Nominated Supervisor or Responsible Person personally observes and signs off in real time that the correct food has been provided. Records of each observation and sign-off must be kept and made available to the Regulatory Authority upon request.

Edge Early Learning Royal Park (SE-40016293)

Address: 162-168 Tapleys Hill Road, ROYAL PARK SA 5014  

Approved Provider: Edge Early Learning South Australia (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to the protection of children from harm and hazards 

Action Taken: 
Amendment of service approval by the regulatory authority on 9 February 2026. The following conditions are imposed. 

  1. This approval is granted subject to the conditions as set out in Section 51 of Schedule 1 of the Education and Early Childhood Services (Registration and Standards) Act 2011 and any conditions prescribed in the Education and Care Services National Regulations and Education and Early Childhood Services (Registration and Standards) Regulations 2011. 
  2. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must not provide education and care to more than 80 children at a time. 
  3. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must operate with one (1) additional educator above minimum requirements in rooms with children aged 24 months and older, at all times. 
  4. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must conduct and record headcounts every 30 minutes in all rooms at the service. 
  5. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service’s Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity. 

Eden Academy – Seaford (SE-40026006) 

Address: 12 The Parade, Seaford SA 5169

Approved Provider: Eden Academy Operations Pty Ltd ATF Eden Academy Operations Unit Trust (PR-40021930)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence relating to the protection of children from harm and hazards 
  • Regulation 77(1)(a) - Health hygiene and safe food practices
  • Regulation 99 – Children leaving the education and care premises
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 30 January 2026:

  1. The service’s Nominated Supervisor and Assistant Centre Manager are excluded from ratio calculations and must operate in a non‑contact capacity.
  2. The service must operate with two (2) educators above the minimum ratio requirements between 7:00am–9:00am and 3:00pm–6:00pm daily. These additional educators must be deployed in a contact, in-room role and are not to be allocated to programming or administrative duties.

Kindy Patch Reynella (SE-00010896) 

Address: 99 Main South Road, Reynella, SA 5161

Approved Provider: G8 Education Limited (PR-00000898)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children
  • Section 167 – Offence relating to the protection of children from harm and hazards
  • Regulation 109(b) – Toilet and hygiene facilities
  • Regulation 115 - Premises designed to facilitate supervision 
  • Regulation 168(2)(d) – Education and care service must have policies and procedures

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 19 January 2026, requiring the following by a specified time: 

  1. Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by White Cedar tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
  2. Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by Ficus tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
  3. Provide evidence the internal tyre walls adjacent to the east boundary fence have been filled with sand to the top of the tyre walls, and that this check has been included in daily yard checks at the start and end of each day.
  4. Provide evidence the kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
  5. Provide evidence the junior kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
  6. Provide evidence the supervision policy has been reviewed to include educator positioning at supervision points, supported by a labelled site diagram.
  7. Provide evidence individually labelled supervision-point signage has been installed in the kindergarten yard.
  8. Provide evidence staff have received external supervision training aligned with G8 Education Limited policy, including attendance records and individual reflections.
  9. Provide evidence an educational building design consultant has been engaged and a strategy identified to enable adequate supervision using minimum ratio requirements in the Nursery/Toddler room.
  10. Provide evidence all stored materials have been removed from toddler toilet door areas to ensure unobstructed access.
  11. Provide evidence all Risk Minimisation Plans for children with medical conditions are current, signed by parents, and implemented prior to the child attending the service.

Happy Haven OSHC 

Compliance Type: Enforceable Undertaking         

Approved Provider: Happy Haven OSHC Pty Ltd (PR-40001361)

Approved Provider Address: 434 Montague Road, Modbury North, SA 5092

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Happy Haven OSHC Pty Ltd has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking:
From 7 November 2025 until 30 November 2026, Happy Haven OSHC undertakes to address the following key areas:

  • Organisational Strategy 
  • Administration Support and Oversight 
  • Workforce and Performance 
  • Governance and Reporting 

Happy Haven offer these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. 
Further to that, Happy Haven undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. Establish and maintain a structured plan that embeds consistent engagement of Educational Leaders across all services, including service visit requirements, while implementing strategies that support career progression and strengthen pathways into educational leadership roles.
  2. Complete a review of Serious Incident reporting.
  3. Develop and implement a risk-informed allocation plan for Relationship Managers and Professional Development Advisors to ensure robust, ongoing oversight across services that includes monthly service visits, where the following key activities are undertaken and recorded:
    - Medication audits
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
  4. Review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  5. Undertake a review of services operating with a sole educator and with low utilisation, provide a report with recommendations on service viability and how to manage the risks posed by these services to the ESB.
  6. Ensure information required under Regulation 168 is published online and publicly accessible.  
  7. Conduct a staff survey and a parent engagement survey, provide results to the ESB. 
  8. Conduct a review of waiver usage across all services and develop site-specific waiver exit plans, outlining clear timelines and strategies for reducing reliance on waivers.
  9. Develop and introduce a monthly case study process that reviews incident reports, examines actions taken by Happy Haven, the ESB, and explores underlying causes to enhance transparency, build understanding among onsite teams, and demystify decision-making and outcomes. 
  10. Agree not to apply for service approval, or transfer of service approval for new services in South Australia.
  11. Happy Haven OSHC is to provide the ESB with a detailed register of all educators employed by Happy Haven OSHC. 
  12. Meet with the ESB monthly, to discuss performance against the undertaking. 
  13. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Happy Haven is not able to comply with any condition of the undertaking. 
  14. Understand that the ESB reserves the right to conduct inspections at any Happy Haven service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented. 

Steps taken: 
To support Happy Haven OSHC ongoing compliance with the National Law and Regulations, the ESB has accepted a written undertaking voluntarily provided by Happy Haven OSHC in line with the terms above and will monitor compliance with this undertaking over the duration. 
Failure to comply with the undertaking may result in the ESB pursuing further enforcement action, including prosecution.