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Statutory compliance actions issue by type and year
| Type | 2025-26 (FYTD) | 2024-25 | 2023-24 | 2022-23 |
|---|---|---|---|---|
| Emergency action notice | 67 | 20 | 7 | 14 |
| Compliance notice | 161 | 20 | 21 | 12 |
| Direction to exclude inappropriate persons | 1 | 0 | 0 | 1 |
| Prohibition notice | 6 | 5 | 3 | 7 |
| Condition imposed | 397 | 57 | 70 | 42 |
| Enforceable undertaking | 21 | 10 | 2 | 9 |
| Compliance direction issued | 24 | 0 | 0 | 0 |
| Direction to suspend staff or volunteer (not FDC educator) | 2 | 0 | 0 | 0 |
| Total | 679 | 112 | 103 | 85 |
Table last updated: 01 July 2026
In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.
Edge Early Learning Strathalbyn, Braemar Drive
Address: 16-18 Braemar Drive, Strathalbyn
Approved Provider: Edge Early Learning South Australia Pty Ltd PR-40027595
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has operated in a manner that poses, or is likely to pose, a risk to the safety, health or wellbeing of children being educated and cared for by the service.
Action Taken:
Issue of Emergency Action Notice (Section 179 of the National Law) on 13 August 2026 requiring the following by a specified time:
- Edge must provide written communication to the families of all children enrolled at the service advising of the incident where the child was fed a known allergen and outlining each of the directions included in this notice.
- Edge must provide evidence of the communication outlined above to the ESB.
- Edge must obtain updated dietary requirement information for every child enrolled at the service.
- All dietary requirement information must be signed off by the child’s parents/guardians.
- Each child’s dietary requirement information must be physically signed off the Area Manager responsible for this service, with a register kept, maintained and made available to the ESB upon request.
- Edge must engage an external provider to deliver in-person allergen and dietary safety training for all service staff covering:
a. allergen management
b. dietary documentation
c. emergency response to allergic reactions. - The service must not accept any new enrolments or casual bookings for children with allergies, intolerances or dietary restrictions.
Rainbow Childcare Centre (SE-00010828)
Address: Suite 302, Level 3, The Office Tower, 297 Diagonal Road, OAKLANDS PARK SA 5046
Approved Provider: Joyful Rainbow Pty Ltd (PR-00006159)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167(1) - Offence relating to protection of children from harm and hazard.
- Regulation 97 – Emergency and evacuation procedures
- Regulation 103 – Premises, furniture and equipment not maintained in a safe and clean condition, posing risks to children’s health and safety.
Action Taken:
Issue of Emergency Action Notice (Section 179 of the National Law) on, requiring the following by a specified time:
- The Approved Provider must immediately remove all toys, resources, furniture and equipment that are stacked in an unstable manner or otherwise create climbing, falling, crush or entrapment hazards accessible to children and ensure they remain inaccessible to children until they can be safely stored.
- The Approved Provider must immediately cease children's access to the rooftop outdoor play environment until:
a. the lattice screening attached to the rooftop perimeter fence has been removed to eliminate footholds that enable children to climb the perimeter fence; and
b. the rooftop outdoor play environment has been inspected for any additional climbing, fall or entrapment hazards, and any identified hazards have been rectified. - The Approved Provider must immediately ensure that an educator is positioned within the cot room at all times while children are sleeping or resting until the appropriate cot sheets are in place and the cot room is provided with sufficient lighting to enable educators to readily observe sleeping children and effectively monitor their safety, health and wellbeing.
- The Approved Provider must develop and implement documented emergency and evacuation procedures that address emergencies reasonably foreseeable to the service's location and conduct a documented emergency evacuation rehearsal demonstrating the safe evacuation and relocation of all children, educators and staff from the service. Following the rehearsal, the Approved Provider must undertake and document a reflective review of the effectiveness of the emergency and evacuation procedures, identify any deficiencies, and implement any improvements necessary to ensure the safe evacuation and relocation of children during an emergency and provide this evidence to the ESB.
Memorial Oval Primary School OSHC (SE-00011782)
Address: Bradford Street Whyalla, SA, 5600
Approved Provider: Memorial Oval Primary School Governing Council. (PR-00006853)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167 – Offences relating to protection of children from harm and hazard
- Section 175H - Offences relating to possession or control of personal devices—approved providers and nominated supervisors
- Regulation 54A – National Early Childhood Workers Register
- Regulation 56 – Review and Revision of quality improvement plan
- Regulation 73 - Educational program
- Regulation 77 – Health, Hygiene and Safe Food Practices.
- Regulation 80 – Weekly Menu
- Regulation 84B – Sleep and Rest Policies and Procedures
- Regulation 84C-Risk assessment for purposes of sleep and rest policies and procedures
- Regulation 97-Emergency and evacuation procedures
- Regulation 101 – Conduct a risk assessment for excursion
- Regulation 102AAC- Risk assessment for the purposes of safe arrival of children policies and procedures
- Regulation 102B – Transport risk assessment must be conducted before service transports child
- Regulation 117A – Placing a person in day-to-day charge
- Regulation 117B – Minimum requirements for a person in day-to-day charge
- Regulation 118 – Educational Leader
- Regulation 168 – Education and care service must have policies and procedures
- Regulation 170- Policies to be followed -In relation to 90(1)(C)-Medical conditions policy
- Regulation 173 - Prescribed information to be displayed—education and care service other than a family day care service
- Regulation 321 – Qualifications for educators – children over preschool age
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on Tuesday 4 August, 2026 requiring the following by a specific timeframe:
- Apply for a waiver for first qualified educator with the Education Standards Board.
- Update the prescribed information to show relevant information.
- Display the services rating certificate with their prescribed information.
- Review all policies required under Regulation 168, ensuring these are in place.
- Ensure policies reference current guidance and have implementation and review dates.
- Review and update the Sleep and Rest policy to include details as listed above.
- Ensure the Sleep and Rest Risk Assessment is updated yearly.
- Update the Sleep and Rest Risk Assessment to include details as listed above.
- Ensure the Weekly Menu is displayed.
- Develop and implement a risk assessment identifying potential emergency situations relevant to the service. Ensure emergency procedures are informed by identified risks and reviewed regularly.
- Ensure both emergency evacuation and lockdown drills are implemented every three months. Implement a monitoring system to ensure emergency rehearsals are completed within required timeframes.
- Ensure Excursion Risk Assessments address all details to be complaint with the regulation.
- Ensure the Safe Arrivals Risk Assessment is updated yearly.
- Review and update the Safe Arrival Risk Assessment to include the detail above.
- Review and update the policy and procedures for the delivery and collection of children.
- Ensure the Quality Improvement Plan is updated yearly.
- Implement a Program, ensuring it aligns with My Time Our Place: Framework for School Age Children and Quality Area 1 of the National Quality Standard.
- Ensure hand hygiene is implemented consistently for children at mealtimes.
- Undertake a complete medication audit. Implement a process to regularly monitor medication compliance and accuracy.
- Ensure children with medical conditions have a medical management plan, risk minimisation plan, communication plan, medical authorisation and medication on site.
- Obtain signed medication agreements from a parent or authorised nominee for all children requiring medication administration. Review current medication records to ensure all required authorisations have been obtained and documented.
- Review and update all risk minimisation plans for children diagnosed with medical conditions. Ensure plans identify foreseeable risks specific to each child's condition and include strategies to minimise or manage those risks.
- Ensure educators who have taken on the role of responsible people have consented to the role in writing.
- Ensure responsible people know what incidents require reporting and how to report incidents to the Education Standards Board.
- Ensure documentation for the transportation of children between services is completed, including a risk assessment, policy and parent authorisation.
- Ensure all educators are added to the National Early Childhood Workers Register.
- Add details of educator qualifications including child protection training and first aid to the National Early Childhood Workers Register.
- Ensure the service has an Educational Leader appointed and this person had agreed to take on the role in writing.
- Ensure educators do not have a personal device in their possession while working directly with children.
- Develop a risk assessment to capture the risks associated with the open plan kitchen and the use of the oven.
- Ensure educators handbags are kept out of reach of children.
Little Learners Early Education and Care (SE-00010529)
Address: 17 Freeman Avenue PORT LINCOLN SA 5606
Approved Provider: Bree-Bee's Early Learning Services PTY LTD (PR-40022738)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167(1) – Offence to protect children from harm and hazards
- Regulation 103(1) – Premises, furniture and equipment to be safe, clean and in good repair.
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 21 July 2026, requiring the following by a specified time:
- Review all allergy management plans, risk minimisation plans and communication plans, and remove records relating to children who no longer attend the service.
- Repair the damaged drain cover in the Seahorse Yard and ensure it is securely fitted and safe.
- Fill the holes and rectify the uneven ground surface in the Dolphin Yard to ensure the area is level and free from trip hazards.
- Repair the significant gap adjacent to the steps in the Penguin Yard to eliminate the risk of trips, slips and foot entrapment.
- Cover the former trampoline pit in the Penguin Yard to ensure the surface is level and safe for use.
- Replace the damaged window tint in the Nemo Room and ensure all window film is securely adhered to the glass.
- Secure the plastic storage container near the staff information board in the Nemo Room or relocate it to eliminate the risk of a falling object.
- Remove or replace the soiled couches to ensure furniture is maintained in a hygienic condition.
- Replace the damaged activity table in the Dolphin Room to ensure surfaces are safe, clean and in good repair.
- Remove the damaged trampoline from the Seahorse Yard.
- Replace the damaged soft‑fall mats in the Dolphin Yard.
- Remove the deteriorated outdoor table in the Penguin Yard.
- Replace worn sections of astro turf in the Dolphin Yard and ensure all joins are secure, level and free from gaps that may create trip hazards.
- Remove the deteriorated cubby house from the Penguin Yard.
- Repair all holes, dents and damaged wall surfaces in the Penguin Room and restore the walls to a safe and suitable condition.
- Replace damaged and deteriorated books in the Penguin Room to ensure resources are safe, appropriate and maintained in good condition for children's use.
Edge Early Learning Munno Para West (SE-40021098)
Address: Lot 110 Andrews Rd. Munno Para West
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
The Education Standards Board (ESB) is imposing conditions on the service commencing 6:30am 20 July 2026
Action Taken:
Pursuant to section 55 of the National Law, the following conditions have been imposed and take effect from 6:30am on 20 July 2026:
- Until a date determined by the Regulatory Authority, the Service must not provide education and care to more than 20 children at any one time.
- Until a date determined by the Regulatory Authority, the Service's Director and Assistant Director must operate in a non-contact capacity and must not be counted in educator-to-child ratios.
- Until a date determined by the Regulatory Authority, the Service must only provide education and care to children within their allocated, age-appropriate room.
Edge Early Learning Gawler East (SE-40021094)
Address: Lot 2048 Hartley Walk Gawler East SA 5118
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
The Education Standards Board (ESB) is satisfied that pursuant to Section 73 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue.
Action Taken:
In accordance with section 73 of the National Law, the service approval for Edge Early Learning Gawler East (SE-0021094) was suspended for a period of six months commencing from 6:30am on Monday 20 July 2026 until 6:30am ACST on Wednesday 20 January 2027.
The Heights Primary School OSHC (SE-00011032)
Address: Brunel Drive, Modbury Heights SA 5092
Approved Provider: The Heights School Council Inc ( PR-00006408)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 175I – Offence relating to possession or control of personal devices – persons working directly with children
- Regulation 170 – Policies and procedures to be followed
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 16 July 2026, requiring the following by a specified time:
- To ensure educators do not use or possess personal devices while working directly with children, establish a clear process for storing personal devices away from children during sessions.
- Provide evidence that all educators have been informed of the service’s expectations and processes regarding personal devices.
Lurra Community Children’s Centre (SE-00010589)
Address: 85 Capulet Crescent, MODBURY SA 5092
Approved Provider: Lurra Community Children’s Centre Inc (PR-00006199)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167(2) – Offence relating to protection of children from harm and hazard
- Regulation 97(2) – Emergency and evacuation procedures
- Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 14 July 2026 requiring the following by a specified time:
- Bury all exposed irrigation piping throughout the outdoor environment to eliminate trip hazards and ensure irrigation infrastructure remains inaccessible to children.
- Repair and securely fix the rainwater tank pipe to ensure it is stable, free from exposed fixings and prevents children's access to stored tank water.
- Replace the storage container used for sandpit toys with suitable storage that allows adequate drainage and enables educators to readily inspect its contents for hazards.
- Replace the drain grate within the nursery yard with a grate that prevents finger or hand entrapment and is suitable for use in an education and care service.
- Modify the gate providing access to the bush tucker garden to prevent children from climbing the gate or accessing the restricted area.
- Modify the internal fencing separating the nursery and kindergarten yards to eliminate gaps that present entrapment or egress risks and prevent children from placing any part of their body beneath the fence.
- Undertake a thorough clean of all indoor surfaces, furniture and equipment and develop and implement a documented cleaning schedule to ensure the premises, furniture and equipment are routinely cleaned, monitored and maintained in a clean and hygienic condition.
- Ensure all chemicals are stored securely and are inaccessible to children at all times.
- Secure all loose cables within the indoor environment to eliminate trip and entanglement hazards.
- Replace the cracked and discoloured nappy change mat located in the kindergarten bathroom.
- Develop and implement documented risk assessments identifying potential emergencies relevant to the service, having regard to the service's location and environment, and ensure the service's emergency and evacuation procedures are informed by those risk assessments.
Antonio Catholic School OSHC (SE-00011725)
Address: 8 Bains Road, Morphett Vale SA 5162
Approved Provider: South Australian Commission for Catholic Schools Incorporated (PR-00006844)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 175H(4)—Offences relating to possession or control of personal devices—approved providers and nominated supervisors
- Regulation 84C(2)-Risk assessment for purposes of sleep and rest policies and procedures
- Regulation 92(3)(b)- Medication record
- Regulation 95 – Procedure for administration of medication
- Regulation 95(b)-Procedure for administration of medication
- Regulation 97(2)-Emergency and evacuation procedures
- Regulation 97(3)(a) – Emergency and evacuation procedures
- Regulation 102AAC (4)- Risk assessment for the purposes of safe arrival of children policies and procedures
- Regulation 168 (2)(f)- Education and care service must have policies and procedures
- Regulation 170-Policies to be followed -In relation to 90(1)(iii)(A)-Medical conditions policy
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 10 July 2026, requiring the following by a specified time:
- Ensure personal devices are stored securely and are not accessible or visible within the education and care environment while children are present. Review and reinforce staff understanding of the service's personal device requirements.
- Review and update the sleep and rest risk assessment to include the number, ages and developmental stages of children being educated and cared for.
- Undertake a complete medication audit. Implement a process to regularly monitor medication compliance and accuracy.
- Obtain signed medication agreements from a parent or authorised nominee for all children requiring medication administration. Review current medication records to ensure all required authorisations have been obtained and documented.
- Ensure all prescribed medication held at the service contains a pharmacy label with clear administration instructions.
- Review all children's medication documentation and ensure medication labels, medical management plans and medication agreements contain consistent instructions.
- Implement measures to ensure medication is administered and recorded in accordance with prescribed instructions.
- Develop and implement a risk assessment identifying potential emergency situations relevant to the service. Ensure emergency procedures are informed by identified risks and reviewed regularly.
- Conduct and document emergency evacuation and invacuation rehearsals at least once every three months.
- Implement a monitoring system to ensure emergency rehearsals are completed within required timeframes.
- Review and update the safe arrival risk assessment to include:
o the roles and responsibilities of relevant services;
o appropriate supervision arrangements during travel; and
o the routes, destinations and associated hazards relevant to children's travel arrangements. - Review and update the policy and procedures for the delivery and collection of children to include:
o collection by authorised nominees;
o excursions;
o transportation by or arranged by the service; and
o arrangements during emergency situations. - Review and update all risk minimisation plans for children diagnosed with medical conditions. Ensure plans identify foreseeable risks specific to each child's condition and include strategies to minimise or manage those risks.
Camp Australia – St John the Apostle Parish School OSHC (SE-00011757)
Address: 14 Winnerah Road, Christies Beach, SA, 5165
Approved Provider: Camp Australia Pty Limited (PR-00002539)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165(1)– Offence to inadequately supervise children
- Regulation 95 – Procedure for administration of medication
- Regulation 170 – Policies and procedures to be followed
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 10 July 2026, requiring the following by a specified time:
- Provide evidence that supervision procedures are being implemented consistently, with strengthened arrangements to ensure all children remain within sight and hearing of an educator at all times (including during transitions and outdoor play). Evidence must include updated supervision procedures and an educator positioning plan/supervision map demonstrating how children are prevented from moving between areas unsupervised.
- Provide evidence that all medication is stored in its original packaging, with original labels and viable expiry dates.
Sunrise Christian School Whyalla OSHC (SE-00015463)
Address: Corner Lincoln Highway & Heurich Terrace, Whyalla, SA, 5608
Approved Provider: Adelaide Christian Schools Inc (PR-0006395)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165 (1) – Offence to inadequately supervise children
- Section 167(1) - Offence relating to protection of children from harm and hazard.
- Regulation 93 (1)(b)– Administration of medication
- Regulation 97 (2) – Emergency and evacuation procedures
- Regulation 97 (3)(a) – Emergency and evacuation procedures
- Regulation 170 – Policies and procedures to be followed
Action Taken:
Issue of Emergency Action Notice (Section 179 of the National Law) on, requiring the following by a specified time:
- The service must immediately cease providing education and care to any child who requires prescribed medication unless the following are available and current at the service:
a. a current Medical Management Plan;
b. prescribed medication in its original packaging, bearing the pharmacy label identifying the child for whom it is prescribed, and within its expiry date; and
c. where required, a current Risk Minimisation Plan and Communication Plan. - The service must ensure a minimum educator-to-child ratio of 1:10 is maintained at all times while providing education and care.
- Provide written communication to the families of all children who require prescribed medication outlining the requirements of Action 1 and advising that children must not attend the service unless the required documentation and medication are available at the service.
- Provide evidence that supervision procedures have been reviewed and implemented to ensure all children remain within the sight and/or hearing of an educator at all times, including during transitions, outdoor play and access to bathroom facilities. Evidence must include updated supervision procedures and an educator deployment plan/supervision map demonstrating how children are prevented from moving between areas unsupervised.
- Provide evidence that the Medical Conditions and Medication Management Policy has been implemented. Evidence must include records demonstrating that, for every child diagnosed with a medical condition:
a. a current Medical Management Plan is available;
b. prescribed medication is available in its original packaging, correctly labelled and within its expiry date; and
c. where required, a current Risk Minimisation Plan and Communication Plan are available. - Provide evidence that an emergency risk assessment has been developed and implemented and communicated to educators identifying and assessing the types of potential emergencies that may occur at the service.
- Conduct and document emergency evacuation, invacuation and lockdown rehearsals. Evidence must include the date, scenario, participating educators and children, evaluation of the effectiveness of each rehearsal, and any improvements identified. The service must thereafter ensure rehearsals continue to be conducted and documented at least once every three months.
Busy Bees Noarlunga Downs (SE-40013442)
Address: 1 Lovelock Drive, Noarlunga Downs, SA 5168
Approved Provider: Baker Street Childcare Education Pty Ltd (PR-40002206)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165 – Offence to inadequately supervise children
- Section 167 – Offence relating to protection of children from harm and hazards
- Section 174 – Offence to fail to notify the Regulatory Authority of a complaint alleging that the safety, health or wellbeing of a child was or is being compromised while the child was or is being educated and cared for by the service
- Regulation 155 – Interactions with children
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 9 July 2026 requiring the following by a specified time:
- Implement measures to strengthen supervision practices across the service by:
a. engaging a suitably qualified external provider to review the CCTV footage provided and undertake an independent review of the service's supervision arrangements, including educator positioning, line of sight, active supervision practices, staff deployment, supervision of high-risk areas and educator responses to unsafe behaviours.
b. implementing all recommendations arising from the independent review.
c. engaging a suitably qualified external provider to deliver face-to-face training to all educators on active supervision, including educator positioning, scanning and monitoring, responding to hazards and unsafe behaviours, maintaining effective supervision in outdoor environments and intervening promptly where children are exposed to risk
d. ensuring all educators complete the training and demonstrate competency in implementing the service's supervision procedures
e. implementing monitoring and oversight processes to verify supervision practices are consistently implemented and remain effective. - Eliminate climbing and environmental hazards by:
a. replacing the section of internal barrier fencing adjacent to the external boundary fence with non-climbable fencing that prevents children from climbing the fence or using it to gain access to the external boundary fence and adjoining restricted railway corridor
b. engaging a suitably qualified person to undertake a comprehensive assessment of the outdoor environment to identify hazards that may expose children to injury or harm, including climbing opportunities, fixed infrastructure, boundary fencing and loose equipment
c. implementing all recommendations arising from the assessment to eliminate or minimise identified hazards
d. develop and implement procedures to routinely inspect, monitor and maintain environmental risk controls to ensure they remain effective in eliminating or minimising risks to children's safety, health and wellbeing. - Implement procedures to ensure educator interactions with children are respectful, appropriate and responsive by:
a. reviewing educator practices relating to behaviour guidance, supervision and interactions with children to identify deficiencies.
b. implementing procedures that ensure educators respond promptly and appropriately when children engage in unsafe behaviours or require support or intervention
c. providing guidance and training to educators regarding respectful interactions and behaviour guidance consistent with the national law, national regulations and the approved learning framework
d. monitoring educator practices through regular observation and supervision to ensure compliance is maintained. - Implement procedures to ensure complaints alleging that the safety, health or wellbeing of a child has been or is being compromised are managed in accordance with the National Law by:
a. reviewing and, where necessary, revising the service's complaint management procedures to ensure complaints are promptly identified, escalated and assessed
b. ensuring all complaints alleging that the safety, health or wellbeing of a child has been or may have been compromised are immediately referred to the approved provider or nominated supervisor for assessment
c. implementing procedures to assess whether complaints are required to be notified to the regulatory authority under the national law.
Little Learners Early Education and Care (SE-00010529)
Address: 17 Freeman Avenue, Port Lincoln
Approved Provider: Bree-Bee's Early Learning Services PTY LTD (PR-40022738)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167 (1) – Offence relating to protection of children from harm and hazards
- Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair.
Action Taken:
Issue of Emergency Action Notice (Section 179 of the National Law) on 17 July 2026 requiring the following by a specified time:
- Remove all LED lighting and associated cabling to ensure it does not present a hazard or obstruct emergency exits and evacuation pathways.
- Repair the laundry door closure mechanism and ensure laundry area remains inaccessible to children.
- Relocate all monitor cords and electrical cords to ensure they are inaccessible to children and do not present an entanglement or falling-object risk.
- Secure all sheds and storage areas to prevent children's access and remove clutter to ensure the areas are safe and orderly.
- Immediately cease use of the sandpits in the Seahorse and Dolphin yard until sand levels have been restored to a safe level.
- Remove all damaged play equipment and ensure each outdoor equipment is safe, well maintained and free from protruding nails, sharp edges and structural defects.
- Remove the sign attached to the rear fence in the Penguin Yard to eliminate sharp edges and laceration hazards.
- Reposition the mud kitchen in the Penguin Yard away from the fence and remove any climbing aids that may enable children to egress.
- Remove all materials stored on top of cupboards and ensure resources and equipment are stored safely.
- Ensure all chemicals and hazardous substances are stored in an appropriate location, secured and maintained in a manner that is not accessible to children.
- Engage a suitably qualified contractor to:
a. conduct a deep clean of the entire service, including all approved indoor and outdoor areas, resources and storage areas.
b. the service is required to clean and remove mould from affected areas, address the cause of the mould, and provide evidence that the environment is safe, clean and maintained.
c. undertake a comprehensive clean of the service on minimum weekly basis to ensure all areas are maintained in a clean and hygienic condition.
d. repair the fence between the Dolphin and Penguin yards to ensure it does not present an entrapment hazard to children.
e. replace the exhaust fan in the Nemo bathroom and ensure all fixtures and fittings are securely installed and in good repair.
f. conduct comprehensive maintenance of all outdoor areas, including weed removal and clearing excess leaves and vegetation, to ensure environments remain safe and suitable for education and care. - Repair the toilet door, replace the broken toilet seat, and repair the damaged toilet partition brackets in the Penguin bathroom to ensure all bathroom fixtures are safe, secure and in good repair.
- Provide evidence that you have engaged a suitably qualified building contractor to undertake a comprehensive inspection of the service premises and provide a report identifying any maintenance, repair or safety issues.
Chandlers Hill Kindergarten (SE-00010229)
Address: 2 Education Road, HAPPY VALLEY SA 5159
Approved Provider: Department for Education (PR-00006069)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165 – Offence to inadequately supervise children
- Section 167 – Offence relating to protection of children from harm and hazards
- Regulation 89 - First aid kits
- Regulation 97 – Emergency and evacuation procedures
- Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 3 July 2026, requiring the following by a specified time:
- Undertake a review of supervision practices and procedures and implement a site-specific plan to ensure children are effectively supervised at all times. Provide evidence that all educators have been informed of, and trained in, the revised supervision procedures.
- Secure all rooms not intended for children's access and ensure they remain inaccessible to children.
- Ensure all chemicals and hazardous substances are stored in an appropriate location, secured and maintained in a manner that is inaccessible to children.
- Undertake an audit of all first aid kits maintained by the service and remove all out-of-date or unsuitable items. Ensure each first aid kit is clean, readily accessible and appropriately stocked.
- Install appropriate safety controls on all child-accessible power outlets.
- Engage a suitably qualified contractor to:
a. undertake a deep clean of the entire service, including all approved indoor and outdoor areas, resources, resource rooms, storage areas and the outdoor toilet. This must include the removal of dust, cobwebs and grime from all surfaces and approved spaces
b. investigate and address potential mould sources within the service and clean and remediate any affected areas in accordance with the contractor’s recommendations
c. repair or replace sections of fencing that are degraded, unsafe or present a head entrapment risk, ensuring all fencing is safe and secure
d. trim overhanging branches and vegetation along boundary fences and throughout the outdoor environment to eliminate potential egress opportunities, improve supervision and enable effective hazard inspections
e. repair the lighting within the outdoor toilet to ensure it can be safely used and effectively cleaned
f. remove the loose cable at child head height. - Review and update the service's emergency evacuation procedures and maps to ensure evacuation routes accurately reflect the routes used during emergency rehearsals and do not direct occupants through unsafe areas.
- Develop a site-specific emergency risk assessment that identifies and addresses emergency situations specific to the service's environment and operations.
- Review and update the heater risk assessment and implement effective control measures to ensure the heater does not pose a burn hazard to children, including monitoring surface temperatures throughout the operating day. Ensure all staff are aware of control mechanisms.
- Remove all clutter, unused resources, unsafe items and discarded materials from resource rooms, indoor service premises and approved outdoor areas. This includes:
a. the mud kitchen and mud kitchen table
b. the wooden cable spool table. - Ensure all indoor and outdoor areas are maintained in a clean, organised, safe, well-maintained and hazard-free condition.
- Repair metal and wood garden beds to eliminate injury risks, ensuring they are maintained in a safe and serviceable condition.
- Install adequate soft fall at the base of the slide.
St Mary Magdalene’s School OSHC - (SE-00011764)
Address: 82 Fairfield Road, Elizabeth, SA, 5112
Approved Provider: South Australian Commission for Catholic Schools Incorporated (PR-00006844)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 173 (2)(c) – Offence to fail to notify certain circumstances to Regulatory Authority
- Regulation 108 – Space requirements – outdoor space
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 26 June 2026 requiring the following by a specified time:
- Notify the Regulatory Authority of the temporary changes to the approved premises resulting from the construction works and obtain the appropriate approval to authorise the temporary reduction in approved outdoor play space by:
a. submitting the required notification to the Regulatory Authority detailing the changes to the approved premises;
b. applying for a service waiver, if required, to permit the temporary reduction in approved outdoor play space for the duration of the construction works; and
c. implementing any conditions or requirements imposed by the Regulatory Authority in relation to the temporary changes to the approved premises or approved outdoor play space.
Edge Early Learning Munno Para West (SE-40021098)
Address: 1181 Andrews Rd Munno Para West 5115
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that pursuant to Section 70 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue.
Action Taken:
Pursuant to Section 72(b)(i) and Section 74(2) of the National Law, the service’s approval was suspended from 6:30PM ACST on Monday 20 April 2026 until 6:30AM ACST on Monday 20 July 2026.
Torrensville Primary School OSHC – (SE-00011061)
Address: 25 Hayward Ave Torrensville SA 5031
Approved Provider: Torrensville Primary School Council Inc.– (PR-00006419)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: Section 165 – Offence to inadequately supervise children
- Section 167 – Offence relating to protection of children from harm and hazard
- Regulation 90 – Medical conditions policy
- Regulation 115 – Premises designed to facilitate supervision
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 12 June 2026 requiring the following by a specified time:
- Ensure all medication is securely stored within the service and inaccessible to children.
- Undertake a review of all medication and medical management documentation maintained at the service and rectify any deficiencies identified to ensure:
a. required medication is available at the service
b. medication is current and accurately labelled
c. medication is supported by required medical management documentation and authorisations
d. documentation is consistent with each child's medical needs. - Develop and implement a documented process to regularly review medication and medical management documentation to ensure ongoing compliance.
- Undertake a review the supervision arrangements for children accessing the toilet facilities and implement documented procedures and control measures to ensure children can be effectively supervised while accessing and using the toilet facilities.
St Martin's Catholic Primary School OSHC (SE-00011762)
Address: 66-80 Princes Road, GREENACRES, SA 5086
Approved Provider: South Australian Commission for Catholic Schools Incorporated (PR-00006844)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165(1) – Offence to inadequately supervise children
- Regulation 97 – Emergency evacuation procedures
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 1 June 2026 requiring the following by a specified time:
- Develop and implement supervision arrangements to ensure children remain within sight or hearing of an educator at all times, including during transitions between the outdoor playground and the OSHC environment.
- Remove the climbable access created by the chook pen and surrounding environment and ensure structures, equipment and environmental features do not facilitate children accessing, climbing or exiting over the perimeter fence.
- Conduct a review of all children's medications and associated Medical Management Plans, Risk Minimisation Plans and Communication Plans maintained at the service to ensure:
a. all medication held at the service is current, appropriately labelled and consistent with each child's current medical management documentation.
b. all Medical Management Plans, Risk Minimisation Plans and Communication Plans are current, complete and readily accessible to educators.
c. information contained within medication labels, Medical Management Plans, Risk Minimisation Plans and Communication Plans is consistent and accurately reflects each child's current medical management requirements.
d. a documented process is implemented to regularly review and verify children's medications and associated medical management documentation. - Develop, implement and maintain a procedure for emergency evacuation and invacuation rehearsals conducted at the service, including records demonstrating rehearsals are reviewed and evaluated to support effective emergency preparedness.
Edge Early Learning Virginia (SE-40011894)
Address: Lot 4003 Juniper Boulevard, Virginia SA
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
A Delegate of the Education Standards Board, that the service has not adequately addressed the factors that posed, or are likely to pose, a risk to the safety, health or wellbeing of children in its care. Accordingly, The service’s approval for Edge Early Learning Virginia has been amended for pursuant to section 55 of the National Law.
Action Taken:
The following conditions are imposed, effective from Friday 29 May 2026:
- Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in a non-contact capacity and cannot be included in educator-to-child ratios.
- Until a date determined by the Regulatory Authority, the Nominated Supervisor or Responsible Person must review and sign off on a daily summary of all Special Dietary Meal Check Forms to ensure compliance with allergen management requirements. In addition, the Responsible Person must conduct, document, and sign off on a weekly medication audit to verify that medication stock and associated documentation are current and accurately maintained in accordance with service policies.
Blueskies Early Learning Centre (SE-00010181)
Address: 17 Famechon Crescent MODBURY NORTH SA 5092
Approved Provider: Smartcare Solutions Pty. Ltd. (PR-400366356)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
- Regulation 177(3) – Compliance notices
Action Taken:
Issue of an Emergency Action Notice (Section 179 of the National Law) on 28 May 2026 requiring the following by a specified time:
- The service is not to accept any new enrollments.
- The service must not provide education and care to any more than 27 children at one time.
- Provide communication to the families of all children enrolled at the service of the observations and actions outlined in this notice and provide evidence to the ESB.
- Engage a licensed contractor to develop a project schedule, implementing each of the recommendations in the mould and moisture report with a works completion date of no later than 31 July 2026. The works must include:
- an assessment of external drainage, roof, surface grading, slab edge detailing, and overall site moisture management adjacent to the affected elevations.
- assessment of the slab edge and lower wall moisture pathways, including pathway falls, junction sealing at gates and transitions, and the condition of any damp-proof course or slab edge protection.
- rectification of all identified contributing factors (drainage, grading, junction detailing) before, or in conjunction with, any internal remedial works.
- installation of a strip drain.
Blueskies Early Learning Centre (SE-00010181)
Address: 17 Famechon Crescent, MODBURY NORTH, SA 5092
Approved Provider: Smartcare Solutions Pty. Ltd. (PR-400366356)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165 – Offence to inadequately supervise children
- Section 167 – Offence relating to protection of children from harm and hazards
- Regulation 77 – Health, hygiene and safe food practices
- Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 8 May 2026 requiring the following by a specified time:
- Implement a daily yard check, to be completed by the designated Responsible Person, to ensure all outdoor gates remain closed and securely latched at all times and that resources are in kept clean and in good repair.
- Replace temporary fencing with a securely installed, compliant barrier that effectively restricts access to hazardous rear areas.
- Replace the front fence panel to eliminate footholds and prevent climbing and possible egress.
- Anchor the tall storage unit to the wall in accordance with safety requirements to reduce the tip-over risk.
- Remove the plant pots from the rear boundary fence.
- Repair or replace the raised garden bed to remove sharp edges and ensure it is safe.
- Remove toys from the nappy change area and store them in an appropriate, hygienic location.
- Discard all service supplied drink bottles and replace with new bottles ensuring these are stored in a hygienic manner.
- Undertake a review of supervision and staffing arrangements and implement a plan to ensure ratios are maintained at all times, including establishing alternative toileting access or procedures to support outdoor play.
- Remove all loose astro turf to eliminate tripping hazards.
- Remove and dispose of broken or rusted resources in the outdoor area.
- Clear excess outdoor clutter and trim vegetation to maintain visibility and enable effective hazard inspections.
- Clean and treat mould-affected outdoor flooring.
- Engage a contractor to conduct a deep clean of the entire service.
- Undertake a review of current cleaning procedures and implement a daily cleaning schedule that is to be signed off by the designated Responsible Person.
- Engage a licensed contractor to investigate and address potential mould sources in the toddler room; clean and remediate as required.
- Develop and implement a protocol to ensure all tables and high-chairs are cleaned and sanitised prior to meals, with completion checked and formally signed off by the responsible educator.
- Develop and implement daily procedures to maintain the portable handwashing sink after each use and prevent overflow or leakage, with completion reviewed and formally signed off by the Responsible Person.
The Heights Primary School OSHC (SE-00011032)
Address: Brunel Drive, Modbury Heights 5092, SA
Approved Provider: The Heights School Council Inc (PR-00006408)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165(1) – Offence to inadequately supervise children
- Section 167(1) – Offence relating to protection of children from harm and hazard
- Section 172(1)(a)(b)(d) – Offence to fail to display prescribed information
- Section 173(1)(b)(2)(b) – Offence to fail to notify certain circumstances to Regulatory Authority
- Regulation 84C – Risk assessment for purposes of sleep and rest policies and procedures
- Regulation 92(3)(b) – Medication Record
- Regulation 95(a) – Procedure for administration of medication
- Regulation 97(2)(3)(a)(b) – Emergency and evacuation procedures
- Regulation 168(2)(a)(v)(j) – Education and care service must have policies and procedures
- Regulation 170(1) – Policies and procedures to be followed
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 8 May 2026, requiring the following by a specified time:
- Provide evidence that supervision procedures are being implemented consistently, with strengthened arrangements to ensure all children remain within sight and hearing of an educator at all times (including during transitions, outdoor play, access to belongings, and arrival from school-based duties). Evidence must include updated supervision procedures and an educator positioning plan/supervision map demonstrating how children are prevented from moving between areas unsupervised.
- Provide evidence that all OSHC staff have received external supervision training aligned with the service’s supervision policy, including attendance records and individual reflections.
- Provide evidence that risk controls have been implemented to protect children from foreseeable harm and hazards across all playground/outdoor environments. Evidence must include a current risk assessment for outdoor environments and documented controls to prevent unsafe access to high risk structures (including how controls will be monitored and enforced).
- Provide evidence that all prescribed information (including the provider approval, service approval, and current National Quality Standard rating) is displayed in a location that is clearly visible and accessible to families and visitors at all times.
- Provide evidence that notification processes have been strengthened to ensure prescribed changes to Persons with Management or Control and Nominated Supervisors are identified and notified to the Regulatory Authority within the required timeframes. Evidence must include the updated procedure/checklist and confirmation that current PMC and Nominated Supervisor details have been accurately lodged or updated through NQA ITS.
- Provide evidence that all required policies and procedures are in place, up to date, accessible to educators, and available at the service at all times. This must include the sleep and rest policy, the interactions with children policy, and the delivery and collection procedure for children returning from school based duties or activities (including crossing duty). Evidence must include confirmation that the current versions have been implemented and communicated to staff.
- Provide evidence that a sleep and rest risk assessment has been developed and implemented to support the service’s sleep and rest policies and procedures, including that risks associated with sleep and rest practices have been identified, assessed, and addressed.
- Provide evidence that the Medical Conditions Policy is implemented consistently. Evidence must include updated procedures/checklists and compliant samples demonstrating that:
- all medical management plans and risk minimisation plans are current, authorised, and include all required information (including photographs where required);
- risk minimisation plans identify clear controls and strategies to minimise risks (not solely listing medication); and
- medication is signed in by families as required. - Provide evidence that all medication held on site is current, within expiry, and suitable for use, and that a process is in place to identify, remove, and replace expired medication promptly. Evidence must include the medication register/check process and confirmation that any expired medication has been removed and replaced.
- Provide evidence that an emergency risk assessment has been developed and implemented, identifying and assessing the types of potential emergencies that may occur at the service.
- Provide evidence that the Emergency Procedures Policy is being followed, including that evacuation, invacuation, and lockdown rehearsals have been conducted within the last three months and that each rehearsal has been documented and evaluated. Evidence must include the most recent drill records (date, scenario, attendance, and debrief/evaluation) and a schedule of rehearsals demonstrating how the service will ensure these are conducted at least every three months.
- Provide evidence that evacuation diagrams and instructions are displayed at each exit in the OSHC main room and are visible and accessible to educators, children, and visitors.
- Implement a structured induction process for all new OSHC employees that includes training on all current service policies, procedures and risk assessments; a competency assessment to demonstrate understanding and application of training; and a signed register confirming each new employee has completed the required training and has been assessed as competent. Provide evidence of this process, including an example of the induction training program and an example of the competency/register documentation used by the service
- Implement annual refresher training for all employees that address all current service policies, procedures and risk assessments. Provide evidence of this, including an example of the refresher training program and documentation on how completion is recorded.
Clare Primary School OHSC (SE-00010247)
Address: 137 Main North Road, CLARE, SA, 5453
Approved Provider: Clare Primary School Council Inc (PR-00006051)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Regulation 84C — Sleep and rest policies and procedures
- Regulation 84B(e) — Sleep and rest policies and procedures
- Regulation 90(1)(c) — Medical conditions policy
- Regulation 95(a)(i) — Procedure for administration of medication
- Regulation 97(2) - Emergency and evacuation procedures.
- Regulation 97(3)(a) — Emergency and evacuation procedures
- Regulation 97(3)(b) — Emergency and evacuation procedures
- Regulation 155 (c) and (d) - Interactions with children
- Regulation 168 (2)(f) - Education and care services are required to have policies and procedures in place for the delivery and collection of children.
- Regulation 168(2)(h) — Policies and procedures
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 07 May 2026 requiring the following by a specified time:
- Develop, implement and provide evidence of documented procedures for managing and recording children’s sleep and rest periods, including records that capture the time, duration, and supervision of sleep and rest, and demonstrate that these procedures are consistently applied in practice.
- Develop, implement and provide evidence of a documented sleep and rest risk assessment that identifies hazards associated with the service environment, outlines control measures, and demonstrates how these measures ensure the safety, health and wellbeing of children during sleep and rest periods.
- Develop, implement and provide evidence that, for each child with a diagnosed medical condition, the service maintains current and complete medical management documentation, including a medical management plan, risk minimisation plan, and communication plan, and demonstrates that these documents are accessible to educators and consistently implemented in practice.
- Conduct an audit of all medication held for enrolled children and provide evidence that all medication and associated medical management documentation are current and complete, and that families have been formally notified of, and have provided, any required updates prior to the child attending the service.
- Develop, implement and provide evidence of a documented emergency and evacuation risk assessment that identifies potential emergency scenarios relevant to the service, and outlines procedures to be followed in each circumstance.
- Develop, implement and provide evidence of a system to ensure that emergency and evacuation procedures are rehearsed at least every three months with all staff members, volunteers, and children present at the service, with records demonstrating the date, participants, scenarios rehearsed, and outcomes of each rehearsal
- Develop, implement and provide evidence of procedures to ensure that all children are accounted for during emergency and evacuation rehearsals, including documented attendance checks, verification processes, and records demonstrating that all children have been accounted for during each rehearsal.
- Develop, implement and provide evidence of procedures and training to ensure that all educators apply appropriate behaviour guidance strategies, and that practices do not result in physical restriction, distress, or harm to children, including records demonstrating educator understanding and implementation in practice.
- Develop, implement and provide evidence of documented procedures and risk assessments for the safe collection and supervision of children travelling to and from the service by bus, including where buses are required to park on the opposite side of a main road, and demonstrate that appropriate supervision and control measures are implemented in practice.
- Develop, implement and provide evidence of documented safe toileting procedures appropriate to the service environment, including where toilets are located away from the main areas occupied by children, and demonstrate that appropriate supervision arrangements are implemented in practice.
Edge Early Learning Flagstaff Hill (SE-00017219)
Address: 66-68 Bolton Court, Flagstaff Hill, SA 5159
Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)
Action Taken:
Pursuant to Section 55 (2) of the National Law, the following conditions have been imposed and take effect from 6:30AM ACST on Wednesday 6 May 2026:
- Until a date determined by the Regulatory Authority, the service must not accept any new enrolments of children with known allergens, intolerances, or dietary requirements.
- Until a date determined by the Regulatory Authority, the service must operate with an educator not included within ratio to supervise daily operations within each room. This information is to be made available at the request of Education Standards Board. The educator will be responsible for the following tasks:
- Conducting and recording 10-minute sleep checks
- Observing mealtimes and ensuring the Special Dietary Meal Check Form is completed. - Until a date determined by the Regulatory Authority, the Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity.
Westcare Early Learning Centre Pty Ltd
Approved Provider: Westcare Early Learning Centre Pty Ltd (PR-40030595)
Approved Provider Address: 381 Anzac Highway, CAMDEN PARK SA 5038
Date of agreed Undertaking:
18 May 2026
Details of Enforceable Undertaking:
Westcare offers these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. Further to that, Westcare undertakes to provide the Regulatory Authority with evidence of the following undertakings:
- by 30 June 2026, Westcare will engage an external consultant to undertake the following:
a. review and provide updated policies and procedures on recruitment, induction and ongoing professional development.
b. develop and implement a monthly compliance self-assessment for the following areas:
- Medication audits
- Sleep check audits
- Headcounts and ratio management
- Incident, injury, trauma and illness reporting
- Behavioural plan reviews
- Service Leader professional development sessions
- Site specific training on supervision practices
c. develop and implement a serious incident reporting protocol and provide training to all staff
d. complete a review of Serious Incident reporting with a focus on
- strengthening initial response protocols
- improving the identification and specification of risk mitigants
- streamlining communication process between Service Leaders, Educators and Families - by 30 June 2026, Westcare will provide a monthly training schedule for in-person professional development training to be delivered to all staff.
- by 17 July 2026, Westcare will restructure leadership and governance arrangements by:
a. appointing two suitably qualified Nominated Supervisors (one per service)
b. transitioning the Approved Provider from a service-level operational role to a strategic oversight and governance role, with accountability for system oversight, compliance monitoring, and leadership support across both services. - by 31 July 2026, Westcare will complete professional development for the Approved Provider and Service Leaders in the following areas:
- leadership and governance
- accountability and performance management - by 31 August 2026, Westcare undertakes to ensure that a designated additional support person, independent of onsite Service Leaders and Nominated Supervisors is appointed and readily accessible to all staff across both services during operating hours. The designated support person may perform other duties but must have sufficient capacity and availability to be accessible to staff as required, for the purpose of:
a. providing authoritative advice and guidance on compliance obligations under the National Law and National Regulations
b. supporting the timely identification, escalation, and reporting of incidents, injuries, child safety concerns, and complaints. - by 31 August 2026 Westcare undertakes that CCTV footage will be retained and readily available for a minimum period of four (4) weeks.
- by 31 August 2026, review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
- notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Westcare is not able to comply with any condition of the undertaking.
- not apply to open or transfer services in South Australia for the duration of the undertaking.
- meet with the Regulatory Authority on the following months, or at any time the Regulatory Authority requests to discuss performance against the undertaking:
a. July 2026
b. August 2026
c. September 2026
d. November 2026
e. January 2027
f. March 2027
g. May 2027
Steps taken:
To support Westcare’s ongoing compliance with the National Law and Regulations, the Regulatory Authority has accepted a written undertaking voluntarily provided by Westcare in line with the terms above and will monitor compliance with this undertaking over its duration.
Failure to comply with the undertaking may result in the Regulatory Authority pursuing further enforcement action, including prosecution.
Edge Early Learning Virginia (SE-40011894)
Address: Lot 4003 Juniper Boulevard Virginia SA
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened one of the conditions imposed.
Action Taken:
Issue of Emergency Action Notice (Section 179 of the National Law) on 13 May 2026 requiring the following by a specified time:
- The service must not accept any new enrolments.
- All staff, including the Chef, Nominated Supervisor and Responsible Persons, must complete targeted training in:
a. allergen management
b. food safety and preparation controls
c. verification and real-time sign-off procedures - The service must operate with an additional that is not included in educator-to-child ratios to supervise daily operations within each room. The educator must be responsible for the following tasks: .
a. Observing mealtimes and ensuring the Special Dietary Meal Check Form is completed
b. Perform and record daily medication audits - The Nominated Supervisor and Assistant Director are excluded from educator-to-child ratios and must operate in a non-contact capacity.
Edge Early Learning Strathalbyn, Braemar Drive (SE-00017362)
Address: 18-16 Braemar Drive, Strathalbyn, SA 5255
Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)
Action Taken:
Pursuant to Section 55 (2) of the National Law, the following conditions have been imposed and take effect from 6:30AM ACST on Monday 20 April 2026:
- Until a date determined by the Regulatory Authority, the Approved Provider must ensure that no more than 83 children are educated and cared for at the service at any one time.
- Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in non-contact capacity and may not be included in child-to-educator ratios at any time.
- Until a date determined by the Regulatory Authority, the service must operate with an educator not included within ratio to supervise daily operations within each room. The educator will be responsible for the following tasks:
- Conducting and digitally recording headcounts every 15 minutes.
- Conducting and recording 10-minute sleep checks.
Edge Early Learning Elizabeth Park (SE-00017121)
Address: 39-41 Yorktown Road, Elizabeth Park SA 5113
Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165(1) – Offence to inadequately supervise children
- Section 167(1) – Offence relating to protection of children from harm and hazard
- Section 179 – Emergency action notices
Action Taken:
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 7 April 2026:
- The service must not accept any new enrolments, other than for children with siblings already enrolled at the service.
- The service must conduct and record headcounts in each room at intervals not exceeding 15 minutes while children are present at the service. Records must be signed off by the Nominated Supervisor or Responsible Person each day.
- The Service Director and Assistant Director must operate in non-contact capacity and may not be included in child to educator ratios at any time
- The service must operate with an additional educator who is not counted within the required educator-to-child ratios to supervise daily operations within each room. The educator appointed under this condition must be responsible for observing, recording, and signing off on the following matters:
- Conducting and digitally recording headcounts every 15 minutes; and
- Conducting and digitally recording headcounts during room or space transitions; and
- Conducting and recording sleep checks at 10-minute intervals.
Brompton Children’s Centre Incorporated (SE-00011776)
Service Address: 1 Wattle Street, Brompton, SA 5007
Approved Provider: Brompton Children’s Centre Incorporated (PR-0006846)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Regulation 90 – Medical conditions policy
- Regulation 95- Procedure for administration of medication
- Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
- Regulation 104 – Fencing
- Regulation 110 – Ventilation and natural lighting
- Section 167(1)(2) – Offence relating to protection of children from harm and hazards
- Section 174(2)(c) – Offence to fail to notify certain information to Regulatory Authority
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 12 March 2026 requiring the following by a specific timeframe:
- Evidence that the premises and equipment are safe, clean and in good repair with hazards identified in the notice rectified.
- Evidence of how risks associated with the wooden picket fence are managed.
- Evidence pharmacy labels for all asthma medications match prescribed directions on Medical Agreement Form and Asthma Action Plan.
- Provide plan to demonstrate how the service intends to remove carpets and manage asbestos underneath in the Gumnuts room.
- Updated procedure for storing chemicals including storage of keys.
- Submit SA12 Notification regarding changes listed above.
Edge Early Learning Plympton (SE-40017544)
Address: 208-212 Anzac Highway PLYMPTON SA 5038
Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)
Action Taken:
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 9 March 2026
- The approved provider must ensure that no more than 35 children are educated and cared for at the service at any one time, until a time determined by the Regulatory Authority.
EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)
Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)
Address: 70 Cordelia St SOUTH BRISBANE QLD 4101
Action Taken:
Pursuant to Section 23(1) of the National Law, the following conditions were imposed on to the Provider’s Approval from 9 March 2026
- The provider must implement and maintain an organisational structure in which no fewer than one (1) Area Manager is responsible for no more than five (5) education and care services.
- The provider must require each Area Manager to conduct an in-person visit to every service under their oversight at least once per fortnight and must retain records of each visit.
- The provider must hold quarterly, all-staff meetings for South Australian services, led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, to present key themes of non-compliance and required actions for improvement, and must retain agendas and attendance records.
- The provider must, on the final business day of each month, provide the Regulatory Authority with evidence of induction and ongoing professional development undertaken by all staff employed at South Australian services.
- The provider must implement and maintain a reduced ratio of one educator to nine children (1:9) for all children aged 36 months up to and including preschool age at all South Australian services
- The provider must ensure that, where a child has a known allergen, the Nominated Supervisor or Responsible Person personally observes and signs off in real time that the correct food has been provided. Records of each observation and sign-off must be kept and made available to the Regulatory Authority upon request.
Edge Early Learning Royal Park (SE-40016293)
Address: 162-168 Tapleys Hill Road, ROYAL PARK SA 5014
Approved Provider: Edge Early Learning South Australia (PR-40027595)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165(1) – Offence to inadequately supervise children
- Section 167(1) – Offence relating to the protection of children from harm and hazards
Action Taken:
Amendment of service approval by the regulatory authority on 9 February 2026. The following conditions are imposed.
- This approval is granted subject to the conditions as set out in Section 51 of Schedule 1 of the Education and Early Childhood Services (Registration and Standards) Act 2011 and any conditions prescribed in the Education and Care Services National Regulations and Education and Early Childhood Services (Registration and Standards) Regulations 2011.
- From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must not provide education and care to more than 80 children at a time.
- From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must operate with one (1) additional educator above minimum requirements in rooms with children aged 24 months and older, at all times.
- From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must conduct and record headcounts every 30 minutes in all rooms at the service.
- From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service’s Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity.
Eden Academy – Seaford (SE-40026006)
Address: 12 The Parade, Seaford SA 5169
Approved Provider: Eden Academy Operations Pty Ltd ATF Eden Academy Operations Unit Trust (PR-40021930)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 167(1) – Offence relating to the protection of children from harm and hazards
- Regulation 77(1)(a) - Health hygiene and safe food practices
- Regulation 99 – Children leaving the education and care premises
- Regulation 170 – Policies and procedures to be followed
Action Taken:
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 30 January 2026:
- The service’s Nominated Supervisor and Assistant Centre Manager are excluded from ratio calculations and must operate in a non‑contact capacity.
- The service must operate with two (2) educators above the minimum ratio requirements between 7:00am–9:00am and 3:00pm–6:00pm daily. These additional educators must be deployed in a contact, in-room role and are not to be allocated to programming or administrative duties.
Kindy Patch Reynella (SE-00010896)
Address: 99 Main South Road, Reynella, SA 5161
Approved Provider: G8 Education Limited (PR-00000898)
Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:
- Section 165 – Offence to inadequately supervise children
- Section 167 – Offence relating to the protection of children from harm and hazards
- Regulation 109(b) – Toilet and hygiene facilities
- Regulation 115 - Premises designed to facilitate supervision
- Regulation 168(2)(d) – Education and care service must have policies and procedures
Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 19 January 2026, requiring the following by a specified time:
- Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by White Cedar tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
- Provide evidence an arborist has been engaged and a strategy implemented to eliminate the risk posed by Ficus tree fruit in the outdoor Nursery/Toddler area, including removal of all existing fallen fruit.
- Provide evidence the internal tyre walls adjacent to the east boundary fence have been filled with sand to the top of the tyre walls, and that this check has been included in daily yard checks at the start and end of each day.
- Provide evidence the kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
- Provide evidence the junior kindergarten outdoor gate is key-locked at all times and included in daily yard checks at the start and end of each day.
- Provide evidence the supervision policy has been reviewed to include educator positioning at supervision points, supported by a labelled site diagram.
- Provide evidence individually labelled supervision-point signage has been installed in the kindergarten yard.
- Provide evidence staff have received external supervision training aligned with G8 Education Limited policy, including attendance records and individual reflections.
- Provide evidence an educational building design consultant has been engaged and a strategy identified to enable adequate supervision using minimum ratio requirements in the Nursery/Toddler room.
- Provide evidence all stored materials have been removed from toddler toilet door areas to ensure unobstructed access.
- Provide evidence all Risk Minimisation Plans for children with medical conditions are current, signed by parents, and implemented prior to the child attending the service.
Happy Haven OSHC
Compliance Type: Enforceable Undertaking
Approved Provider: Happy Haven OSHC Pty Ltd (PR-40001361)
Approved Provider Address: 434 Montague Road, Modbury North, SA 5092
Reason for Enforceable Undertaking:
The Regulatory Authority alleges that Happy Haven OSHC Pty Ltd has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.
Date of agreed Undertaking:
From 7 November 2025 until 30 November 2026, Happy Haven OSHC undertakes to address the following key areas:
- Organisational Strategy
- Administration Support and Oversight
- Workforce and Performance
- Governance and Reporting
Happy Haven offer these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance.
Further to that, Happy Haven undertakes to provide the Regulatory Authority with evidence of the following undertakings:
- Establish and maintain a structured plan that embeds consistent engagement of Educational Leaders across all services, including service visit requirements, while implementing strategies that support career progression and strengthen pathways into educational leadership roles.
- Complete a review of Serious Incident reporting.
- Develop and implement a risk-informed allocation plan for Relationship Managers and Professional Development Advisors to ensure robust, ongoing oversight across services that includes monthly service visits, where the following key activities are undertaken and recorded:
- Medication audits
- Behavioural plan reviews
- Service Leader professional development sessions
- Site specific training on supervision practices - Review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
- Undertake a review of services operating with a sole educator and with low utilisation, provide a report with recommendations on service viability and how to manage the risks posed by these services to the ESB.
- Ensure information required under Regulation 168 is published online and publicly accessible.
- Conduct a staff survey and a parent engagement survey, provide results to the ESB.
- Conduct a review of waiver usage across all services and develop site-specific waiver exit plans, outlining clear timelines and strategies for reducing reliance on waivers.
- Develop and introduce a monthly case study process that reviews incident reports, examines actions taken by Happy Haven, the ESB, and explores underlying causes to enhance transparency, build understanding among onsite teams, and demystify decision-making and outcomes.
- Agree not to apply for service approval, or transfer of service approval for new services in South Australia.
- Happy Haven OSHC is to provide the ESB with a detailed register of all educators employed by Happy Haven OSHC.
- Meet with the ESB monthly, to discuss performance against the undertaking.
- Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Happy Haven is not able to comply with any condition of the undertaking.
- Understand that the ESB reserves the right to conduct inspections at any Happy Haven service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented.
Steps taken:
To support Happy Haven OSHC ongoing compliance with the National Law and Regulations, the ESB has accepted a written undertaking voluntarily provided by Happy Haven OSHC in line with the terms above and will monitor compliance with this undertaking over the duration.
Failure to comply with the undertaking may result in the ESB pursuing further enforcement action, including prosecution.

