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Statutory compliance actions issue by type and year 

Type 2023-24 2024-25 2025-26 2026-27
Emergency action notice issued 7 20 68 6
Compliance notice issued 21 20 162 26
Inappropriate person excluded 0 0 1 0
Prohibition notice issued 3 5 6 2
Condition imposed 70 57 397 82
Enforceable undertaking issued 2 10 21 8
Compliance direction issued  0 0 24 26
Direction to suspend staff or volunteer (not FDC educator) 0 0 2 1
Total 103 112 681 151

Table last updated: 06 September 2026

In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.

Berri Regional Child Care Centre Inc (SE-00010169)

Address: 1B Fielder Street, Berri SA 5343
Approved Provider: The Management Committee, Berri Regional Child Care Centre Inc (PR-
00006009)

Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider hascontravened:

  • Section 167 (1) – Offence relating to protection of children from harm and hazards
  • Regulation 170 – Policies and procedures to be followed

Action Taken:
Issue of Compliance Notice (Section 177 of the National Law) on 1 September 2026, requiring the
following by a specified time:

  1. Provide evidence that all cots used at the service comply with the service’s Sleep and Rest Policy, which requires cots to meet current Australian Standards (AS/NZS 2172:2013).
  2. Provide evidence that all bedding in the under 2-year-old sleep room is fitted, with no loose or excess material.

Dunbar Terrace Kindergarten (SE- 00010299)

Address: 38B Dunbar Terrace, Glenelg East SA 5045
Approved Provider: Department for Education ( PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has breached: 

  • Section 51 (4A) – Conditions on service approval
  • Regulation 84C (1) – Risk assessment for purposes of sleep and rest policies and procedures 
  • Regulation 84C (2)- Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 97 (2A) - Emergency and evacuation procedures
  • Regulation 97 (3) - Emergency and evacuation procedures

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 August 2026 requiring the following: 

  1. Ensure that the service does not exceed the approved maximum of 30 children.
  2. Update the sleep and rest risk assessment to include details required in Regulation 84C (2) and implement a system to ensure at least an annual review.
  3. Review the risk assessment for potential emergencies and make any required updates.
  4. Undertake one emergency and one evacuation rehearsal. Implement a system to ensure the minimum requirements of Regulation 97 (3) are met at all times.  

Central Metro Family Day Care Scheme (SE-00010227)

Address: 20 Beatty Street, FLINDERS PARK SA 5025 
Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 166A - Offence to subject child to inappropriate conduct 
  • Regulation 84 - Awareness of child protection law
  • Regulation 97 (2A) - Emergency and evacuation procedures
  • Regulation 103 – Premesis, furniture and equipment to be safe, clean and in good repair.
  • Regulation 155(c) - Interactions with children

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 August 2026 requiring the following by a specified time: 

  1. Provide in person training to an educator to ensure understanding of appropriate interactions with children and use of digital technologies in a family day care residence, ensuring that she ceases the practice of photographing or recording children during toileting, hygiene or other circumstances involving undress or partial undress to ensure that:
    a) children are not photographed or recorded while toileting, receiving hygiene or personal care, or while unclothed or partially unclothed or other instances where images or recordings must not be captured;
    b) images and recordings of children are only captured for a legitimate service-related purpose and in circumstances that maintain each child’s dignity, privacy and rights;
    c) images and recordings stored on service-issued devices are reviewed and any material that is not required to be retained for a lawful or legitimate service-related purpose is securely deleted in accordance with applicable record-keeping requirements 
    d) The educator maintains appropriate professional boundaries during physical interactions with children, including refraining from initiating kissing children on the face or head, and ensure all interactions maintain each child’s dignity, rights and personal boundaries.
  2. Provide training to all educators to ensure they are adequately aware of and able to satisfactorily explain child protection laws applicable to them and their obligations under that law, including:
    a) mandatory reporting obligations and the circumstances in which a report is required;
    b) recognising and responding to indicators of abuse, harm or neglect;
    c) the processes for reporting and escalating child protection concerns in accordance with applicable legislative and service requirements.
  3. Review and revise the emergency and evacuation risk assessments for each Family Day Care residence to ensure that:
    a) the risk assessment is specific to the residence and reflects its layout, environment and areas used to provide education and care;
    b) potential emergencies relevant to the residence are identified and assessed;
    c) hazards that may affect the safe evacuation or emergency management of children at the residence are identified and assessed; and
    d) appropriate control measures and emergency responses are documented for the risks identified.
  4. Remove the wooden cubby house from the educators residence boundary fence, ensuring it does not present an egress risk. Additionally, make safe the cubby by removing the laceration risks caused by the degrading plastic window housing. 
     

Lake Albert Learning Centre (SE-00010556) 

Address: 21 Bonney Street, MENINGIE, SA 5264
Approved Provider: The Trustee for JAK's Family Trust (PR-40007188)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 – Offence relating to protection of children from harm and hazards 
  • Regulation 92 – Medication record 
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 112 – Nappy change facilities
  • Regulation 114 – Outdoor space – shade
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 August 2026 requiring the following by a specified time:

  1. Remove the stacked crates adjacent to the fence and ensure play equipment is positioned and maintained so that it does not create an unstable climbing or fall hazard. 
  2. Relocate the trellis structures away from the boundary fence to prevent children using them to climb or gain access to the boundary fence. 
  3. Replace the ill-fitting cot sheets with correctly sized sheets that fit securely to the nursery mattresses without loose or excess material. 
  4. Remove the deteriorated and unstable sink from the outdoor environment to eliminate the identified injury hazard. 
  5. Clean and remediate the affected shade sail to remove the identified mould and implement a documented cleaning and maintenance schedule to ensure outdoor shade structures are maintained in a clean and safe condition.
  6. Rectify the sandpit by adding sufficient sand to eliminate voids within the tyre-lined perimeter that may provide harbourage for spiders, insects or other pests. 
  7. Rectify the tyre planter boxes by adding sufficient soil to eliminate voids within the tyres that may provide harbourage for spiders, insects or other pests. 
  8. Replace the damaged nappy change mat with a change mat that is intact and capable of being effectively cleaned and sanitised. 
  9. Remove the deteriorated bookshelf from the under-two-years outdoor play area.
  10. Remove all leaves, gum nuts and other debris from the artificial turf within the under-two-years yard and implement a documented cleaning and maintenance schedule to ensure the area is routinely inspected and maintained in a clean and safe condition, free from accessible choking hazards.
  11. Cease changing children on a mat placed on the floor within the toilet traffic area and implement an appropriate and hygienic nappy-changing arrangement for older children. 
  12. Provide adequate shade within the outdoor play yard used by children aged under two years to protect children from overexposure to ultraviolet radiation and heat.
  13. Review and rectify the medical condition and medication documentation for all affected children to ensure:
    a) current risk minimisation and communication plans are developed and maintained for each child diagnosed with a medical condition, where required;
    b) medication records accurately identify the dosage of medication to be administered and are consistent with the medication label and relevant medical management plan;
    c) any discrepancies identified between medication documentation and medication held at the service are rectified before the medication is administered.
  14. Engage KidSafe to undertake a comprehensive assessment of the Nursery/Toddler outdoor play area. The assessment must specifically consider the suitability of the surface material and other environmental features for children under two years of age, including any potential choking hazards. The Approved Provider must provide the Regulatory Authority with the assessment, and a written action plan that addresses recommendations made within the assessment, including clear timeframes for implementation. 
     

Edge Early Learning Oaklands Park SE-40015983

Address: 331 Morphett Rd, Oaklands Park SA 5046 
Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD PR-40027595 

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(2) – Offence to inadequately supervise children 
  • Section 174(2) – Offence to fail to notify certain information to Regulatory Authority 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 August 2026 requiring the following by a specified time: 

  1. The Approved Provider must facilitate a workshop involving the service leadership team and members of the Approved Provider's compliance team to review the supervision incidents that occurred on 21 August 2026 and 24 August 2026, and the Approved Provider's incident notification obligations under the National Law. The workshop must identify any systemic weaknesses in supervision, incident escalation, assessment and notification processes. 
  2. The Approved Provider must arrange for all educators and relevant service staff to attend face-to-face training delivered by a suitably qualified person on active supervision practices, including supervision of cot rooms, sleep and rest areas, bathrooms and during transitions. The Approved Provider must provide evidence of attendance and demonstrate how the practices and learnings from the training have been incorporated into the service's day-to-day operations.
     

The Ranges Early Learning and Care Centre – Stirling (SE -00011046)

Address: 137 Mount Barker Road STIRLING SA 5152

Approved Provider: RANGES ELC PTY LTD (PR- 40037090)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 10 September 2026 requiring the following by a specified time:

  1. Provide communication to the families of all children enrolled at the service of the observations and actions outlined in this notice.
  2. The Approved Provider must provide evidence of the communication outlined above to the ESB. 
  3. The Approved Provider must conduct and document a risk assessment of all areas identified in this notice and immediately implement appropriate control measures, including restricting access to affected areas, removing hazardous items, or ceasing use of affected premises, furniture or equipment, to ensure children are not exposed to risks pending remediation and rectification.
  4. The Approved Provider must engage a suitably qualified contractor to undertake a comprehensive assessment of the identified mould, water damage and affected building surfaces within the service. The assessment must identify:
    a. the extent of the mould, moisture and water damage.
    b. the source or contributing factors associated with the mould, moisture and water damage.
    c. all remediation and rectification works required to address the identified mould, moisture and water damage and any contributing factors.
    d. whether any affected area is safe for use by children pending completion of the identified remediation and rectification works.
    e. the timeframe for completion of all identified remediation and rectification works.
  5. Engage a suitably qualified professional cleaning contractor to undertake a comprehensive clean of all areas identified as not being maintained in a clean and hygienic condition, including the removal of cobwebs and spider activity and the cleaning of walls, café blinds, furniture and surfaces, to ensure the premises, furniture and equipment are maintained in a clean and hygienic condition.
  6. Implement all remediation and rectification works identified by the suitably qualified contractor that are necessary to address the identified mould, moisture and water damage and any contributing factors, and to ensure the affected premises and building surfaces are safe, clean and in good repair. Where the contractor's assessment identifies that an affected area is not safe for use by children, prevent children from accessing that area until all required remediation and rectification works have been completed and the area is determined to be safe for use.

Kingston Early Learning Centre (SE-00010539) 

Address: 32 Cameron Street, KINGSTON SE, SA 5275

Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 155(c) - Interactions with children - maintains at all times the dignity and rights of each child 
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 24 August 2026 requiring the following by a specified time:

  1. Cease the practice of photographing children in circumstances that do not adequately maintain their dignity and rights, and implement controls governing the taking, storage and management of photographs of children, including to ensure that:
    a) children are not photographed while unclothed or in circumstances that unnecessarily expose intimate areas of their body
    b) where a child is injured, distressed or requires first aid, the child's immediate care, comfort, reassurance and medical needs are prioritised before consideration is given to taking any photograph
    c) photographs are only taken where there is a legitimate service-related purpose and in a manner that maintains the child's dignity, privacy and rights
    d) existing photographs stored on service devices are reviewed and any photographs that are not required to be retained for a lawful or legitimate service-related purpose are securely deleted in accordance with applicable record-keeping requirements
    e) all educators and staff are provided with clear instruction regarding the circumstances in which photographs of children may and may not be taken, including the appropriate management of photographs relating to injuries or incidents
    f) management oversight is implemented to ensure ongoing compliance with the service's requirements for the taking, storage and management of photographs of children.
  2. Remove the accumulation of leaf litter and organic debris from the sandpit and implement a documented cleaning and maintenance schedule to ensure the sandpit and outdoor play areas are regularly inspected, cleaned and maintained in a safe and hygienic condition.
  3. Remove the PVC piping from the ground within the outdoor play area and store it in a manner that prevents the accumulation or concealment of debris, pests and other hazards and prevents unintended access by children.
  4. Remove the unstable outdoor picnic table from the service premises.
     

McKay Children’s Centre (SE-00012153)  

Address: 7 Scott Street, PENOLA, SA, 5277

Approved Provider: McKay Children's Centre Inc (PR-00006212)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children 
  • Section 167 – Offence relating to the protection of children from harm and hazards
  • Regulation 92 (3)(f)  Medication record
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 26 August 2026 requiring the following by a specified time:

  1. Review and implement the service's supervision arrangements to ensure children are actively supervised and accounted for at all times, including during transitions between indoor and outdoor environments.
  2. Ensure all educators complete training in active supervision, including supervision during transitions, and maintain records demonstrating completion of the training.
  3. Remove all children's resources from the outdoor resource storage shed and ensure the shed and all resources stored within it are thoroughly cleaned and sanitised before the resources are returned to use.
  4. Implement effective measures to prevent animals and pests from entering the outdoor resource storage shed and contaminating children's resources. 
  5. Remove all stagnant water and debris from tyres within the outdoor play environment and ensure tyres used for children's play are maintained in a clean, hygienic and safe condition.
  6. Repair or replace the retractable hose to ensure it retracts fully into its stored position and does not present a trip hazard to children.
  7. Remove all outdoor equipment and resources identified as unclean, deteriorated or in a state of disrepair until they are restored to a safe, clean and hygienic condition.
  8. Develop and implement a documented system for daily inspection and sign off by the Nominated Supervisor or Responsible Person, of the service premises furniture and equipment to identify, record and promptly rectify hazards and maintenance issues.
  9. Undertake an audit of all medication records for children attending the service and ensure:
    a) each medication record clearly identifies the dosage of medication to be administered in accordance with regulation 92(3)(f) of the National Regulations
    b) medication is not administered where the medication record does not clearly identify the dosage to be administered until the required information has been obtained and recorded
    c) any deficiencies identified through the audit are rectified.

Busy Kids Streaky Bay (SE-40023529)

Address: 10 Mudge Tce, STREAKY BAY, SA, 5680

Approved Provider: BUSY KIDS STREAKY BAY PTY LTD (PR-40029055)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167-Offence relating to protection of children from harm and hazards 
  • Regulation 95(a)(i) – Procedure for administration of medication
  • Regulation 97(3)(a) – Emergency and evacuation procedures 
  • Regulation 103- Premises, furniture and equipment to be safe, clean and in good repair 
  • Regulation 173(a)-Prescribed information to be displayed 
  • Regulation 175(a)-Prescribed information to be notified to Regulatory Authority 

Action Taken: 

Issue of Compliance Notice (Section 177 of the National Law) on 21 August 2026, requiring the following by a specified time: 

  1. Remove service iPads from bathroom and nappy change areas. Review and implement procedures for recording nappy changes that maintain hygiene standards and protect children's privacy and confidentiality.
  2. Audit current cot sheets and ensure all cot sheets are securely fitted to mattresses and regularly checked for safe fit. Review sleep and rest practices to ensure bedding does not create a risk to children.
  3. Repair, modify or replace garden bed planter boxes to eliminate sharp edges. 
  4. Repair or replace the water meter box cover to remove sharp edges and install an effective locking or securing mechanism to prevent child access and entrapment.
  5. Remove, cap or modify protruding metal fence points to eliminate impact and injury hazards. Ensure fencing within the education and care environment is maintained in a safe condition.
  6. Prevent children's access to the storage/shipping container. Secure the container and rectify exposed locking mechanisms, protrusions and pinch points to eliminate identified hazards.
  7. Install and maintain an effective child-resistant locking mechanism on the gate providing access to the roadway. Implement procedures to ensure perimeter gates remain secured during service operation.
  8. Review the suitability of the preschool outdoor environment for children under two years of age. Implement measures to eliminate or minimise choking and ingestion hazards and ensure the environment is appropriate for the ages of children attending.
  9. Obtain antihistamine medication in the original container bearing the original pharmacy label and the child's name. Review all medication held at the service to ensure compliance with medication administration requirements.
  10. Remove expired medication and obtain replacement medication that is within the expiry date. Implement a process to routinely monitor medication expiry dates.
  11. Conduct and document emergency rehearsals in accordance with regulatory requirements. Ensure emergency rehearsal records are maintained, readily accessible and available for inspection upon request.
  12. Repair, refurbish or remove the wooden boat play structure until peeling paint and splintering timber have been rectified. Implement regular inspections and maintenance of outdoor play equipment.
  13. Repair, replace or remove the outdoor table until peeling paint and rusted surfaces have been rectified. Ensure outdoor furniture is maintained in a safe condition and good repair.
  14. Update the prescribed information displayed at the service to accurately reflect the current hours and days of operation. Implement processes to ensure displayed information remains current.
  15. Review the service's approved operational information and notify the Regulatory Authority of any changes to the service's days or hours of operation. Ensure information recorded in NQA ITS accurately reflects the service's operations.
     

Ceduna Community Children's Centre (SE-00010224)

Address: 1 Merghiny Drive, CEDUNA SA 5690

Approved Provider: Ceduna Community Children's Centre Inc (PR-00006039)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 175H - Offences relating to possession or control of personal devices—approved providers and nominated supervisors.
  • Regulation 84C - Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 95(a) – Procedure for administration of medication
  • Regulation 97(2) - Emergency and evacuation procedures
  • Regulation 97(3)(a) - Emergency and evacuation procedures
  • Regulation 97(4) - Emergency and evacuation procedures
  • Regulation 101 - Conduct of risk assessment for excursion
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair 
  • Regulation 154A - National Early Childhood Worker Register
  • Regulation 173(2)(f)(i) - Prescribed information to be displayed—education and care service other than a family day care service.
  • Regulation 170(1) - Policies and procedures to be followed.

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on Friday 21 August, 2026 requiring the following by a specific timeframe: 

  1. Ensure personal devices are stored securely and are not accessible or visible within the education and care environment while children are present. Review and reinforce staff understanding of the service's personal device requirements. Where appropriate, ensure that authorisation has been obtained and documented as outlined in Section 175J of the National law.  
  2. Provide evidence that a sleep and rest risk assessment has been developed and implemented to support the service’s sleep and rest policies and procedures, including that risks associated with sleep and rest practices have been identified, assessed, and addressed.
  3. Undertake a complete medication audit. Implement a process to regularly monitor medication compliance, accuracy and medication expiry.
  4. Provide evidence that a risk assessment identifying potential emergency situations relevant to the service has been developed and implemented. Ensure emergency procedures are informed by identified risks and reviewed regularly. 
  5. Conduct and document emergency evacuation and invacuation rehearsals at least once every three months. Implement a monitoring system to ensure emergency rehearsals are completed within required timeframes.
  6. Ensure emergency diagrams and procedures are located in all evacuation points. 
  7. Ensure Excursion Risk Assessments address all details to be complaint with the regulation. 
  8. Provide evidence that a Safe Arrival Risk Assessment relevant to the service has been developed and implemented.
  9. Replace or remove the drainpipe attached to the shed within the mud kitchen to eliminate sharp edges and laceration hazards.
  10. Provide evidence that risk controls have been implemented to protect children from foreseeable harm and hazards in relation to the centrally located play equipment. 
  11. Repair the metal door frame on the green shed located in the main Kindy outdoor space to eliminate sharp edges and laceration hazards.
  12. Provide evidence that risk controls have been implemented to protect children from foreseeable harm and hazards with the metal sink and the surrounding metal and plastic piping has been mitigated or eliminated. 
  13. Install adequate soft fall in the area under and surrounding the swing set in the main Kindy outdoor space. 
  14. Bury or cover all exposed irrigation piping in the garden bed located in the baby outdoor space to eliminate trip hazards and ensure irrigation infrastructure remains inaccessible to children.
  15. Undertake a review of the National Worker Register and ensure that the register is accurate and contains all current employees and that all qualifications including child protection training have been updated for each employee. 
  16. Update the prescribed information to include all relevant information.
  17. Review and update all required policies and procedures prescribed in Regulation 168 including but not limited to safe use of digital technologies and online environment; medication policy; interaction with children’s policy; delivery and collection of children policy. 
     

Edge Early Learning Port Augusta (SE-00010195)

Address: 38 Bond Street Port Augusta SA 5700

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Offence relating to protection of children from harm and hazards
  • Regulation 170 – Policies and procedures to be followed

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on Tuesday 7 September 2026 requiring the following by a specified time: 

  1. Effective 6:30AM ACST on Tuesday 8 September 2026 until 6:30PM on ACST Monday 21 September 2026, the service must cease providing education and care.
  2. You must provide written communication to the families of all children enrolled at the service of the following: 
    a. An overview of the incident that occurred on 3 September 2026 that resulted in the hospitalisation of a child attending the service.
    b. The directions outlined in this notice. 
  3. Edge must undertake an investigation into the handling of the emergency and food service and provide a response outlining the findings to the ESB. 
  4. Edge must provide independent training to all service staff that includes emergency response

Aberfoyle Hub Primary School OSHC (SE-00010105)

Address: 29 Jeanette Cres, Aberfoyle Park, SA 5159 

Approved Provider: Aberfoyle Hub Primary School Council Inc (PR-00005979)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 – Offence to inadequately supervise children
  • Regulation 92 – Medication record 
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 100 – Risk assessment must be conducted before excursion
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 170 – Policies and procedures to be followed 
  • Regulation 171 – Policies and procedures to be kept available
  • Regulation 173 (1) and (2) – Prescribed information to be displayed—education and care service other than a family day care service

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 18 August 2026, requiring the following by a specific date: 

  1. Provide evidence of supervision procedures in place to ensure children receive adequate supervision when moving between the OSHC space and toilets, noting that adequate supervision requires children to be within sight and/or hearing of educators at all times.
  2. Conduct an audit of all enrolled children who require medication to confirm that prescribed medication and supporting medical documentation are accurate and current, and that families have been informed that a child must not attend the service unless current medication and documentation are provided.
  3. Provide a copy of the service’s policy relating to medical conditions. 
  4. Provide a copy of the service’s policy relating to the delivery and collection of children. 
  5. Provide a copy of an up-to-date asthma action plan for a specified child.
  6. Provide a copy of an up-to-date communication plan for a specified child.
  7. Provide a copy of an up-to-date medical management plan, risk minimisation plan, and communications plan for a specified child.
  8. Provide a copy of an up-to-date risk minimisation plan and communications plan for a specified child.
  9. Provide a copy of an up-to-date anaphylaxis action plan and medication agreement for a specified child, as well as evidence that medication held for this child is in-date.
  10. Provide evidence that medication dosages listed in a specified child’s anaphylaxis action plan match the dosages on pharmaceutical labelling for this child’s medication.
  11. Provide evidence that all furniture and fixtures at the service are maintained in clean, safe, and good-repair condition, and that adequate processes are in place to ensure furniture, fixtures, and equipment are routinely inspected, cleaned and maintained. 
  12. Provide evidence of any interim measures taken to prevent harm, including but not limited to splinters, from damaged timber on window frames and windowsills.
  13. Provide evidence of how the service will ensure compliance with their Safe Use of Digital Technologies and Online Environments Policy.
  14. Provide evidence of all emergency rehearsals conducted between 13 August 2025 and 12 August 2026.
  15. Provide evidence of risk assessments performed for all excursions which have occurred between 1 January 2026 and 12 August 2026.
  16. Provide evidence that all prescribed information is displayed, including:
    a. names of nominated supervisors 
    b. current in force temporary waivers 
    c. the name of the correct person at the service to whom complaints may be addressed, and the contact telephone number for this person.

Waikerie Primary School OSHC (SE-00011092)

Address: 23 Coombe Terrace, Waikerie SA 5330

Approved Provider: Waikerie Primary School Council Inc (PR-00006436)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) - Offence relating to protection of children from harm and hazard.
  • Regulation 93 (1)(b)– Administration of medication 
  • Regulation 102F – Children disembarking a means of transport – centre-based service 

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 28 August 2026, requiring the following by a specified time: 

  1. The service must immediately cease providing education and care to children who require prescribed mediation unless the following is available at the service:
    a. A current medical management plan.
    b. Prescribed medication, bearing the pharmacy label identifying the child for whom it is prescribed, and within expiry. 
    c. Risk minimisation and communication plans.
  2. The service must operate with a minimum of two educators at all times while providing education and care. 
  3. The Approved Provider must notify all families of children enrolled at the service of the directions in this notice and its implications for service operations. The Approved Provider must provide the ESB with a copy of the communication and evidence that it has been distributed to all enrolled families.
  4. The service must ensure that a documented procedure is developed and implemented for the arrival of children transported to the service by bus, in accordance with the requirements under Regulation 102F. This procedure must clearly outline: 
    a) How children are supervised while disembarking the bus.
    b) How the service confirms each child’s arrival.
    c) How the service confirms no children remain within the bus.
    d) How the children are transitioned safely into the OSHC environment.
    e) How the records of the above are maintained.
    f) The roles and responsibilities of the service staff during this process.
  5. Provide evidence that the Medical Conditions policy is implemented. Evidence must include records demonstrating that, for every child diagnosed with a medical condition: 
    a) A current medical management plan is available.
    b) Prescribed medication is available in its original packaging, correctly labelled and within its expiry date.
    c) Risk minimisation and communication plans are available.

Edge Early Learning Elizabeth Park SE-00017121

Address: 53 Ifould Road, Elizabeth Park, SA 5113
Approved Provider: Edge Early Learning South Australia Pty Ltd PR-40027595

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that pursuant to Section 73 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue. 

Action Taken: 
Accordingly, under section 73 of the National Law, Edge is hereby on notice that the service approval for Edge Early Learning Elizabeth Park (SE-00017121) is suspended for a period of 30 days commencing from 6:30am ACST on Monday 17 August 2026 until 6:30am ACST on Wednesday 16 September 2026.

The Ranges Early Learning and Care Centre – Stirling (SE-00011046)

Address: 137 Mount Barker Road
Approved Provider: RANGES ELC PTY LTD (PR- 40037090)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 269E - Approved provider must give information to the National Authority for the National Early Childhood Worker Register Regulation 
  • 84C(1) – Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 97(2) – Emergency and evacuation procedures
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 170 - Policies and procedures to be followed 

Action Taken: 
Issue of a Compliance Notice (Section 177 of the National Law) on 11 August 2025 requiring the Approved Provider to complete the following actions by a specific date.

  1. Update the service’s NQA ITS records to ensure all Nominated Supervisor information is current and accurate.
  2. Review and update the service’s sleep and rest risk assessment to ensure it is specific to the service and meets the requirements of regulation 84C of the National Regulations.
  3. Conduct and document a risk assessment identifying the potential emergencies relevant to the service and its location and ensure the service's emergency and evacuation policies and procedures are informed by the identified risks.
  4. Undertake a comprehensive clean of the service premises, furniture and equipment, including the identified mould, cobwebs and spider activity, walls, café blinds, furniture, surfaces and outdoor resources containing stagnant water, leaf litter and debris.
  5. Rectify the identified hazards within the service premises and outdoor play spaces by:
    a. securing the lower-level storage area to prevent access by children;
    b. rectifying the deteriorated timber surrounding the footholds of the rock-climbing structure;
    c. removing the exposed metal edging around the garden bed;
    d. rectifying the staff-room door to eliminate the finger-entrapment hazard while preventing unauthorised access by children; and
    e. preventing children's access to the restricted area between the building and water tank.
  6. Repair the heaters servicing the Kindy outdoor room and ensure the room is maintained at a temperature suitable for children before it is used as a permanent Kindy room. Provide evidence demonstrating completion.
  7. Replenish the sand within the sandpit and soft fall within the outdoor play area to ensure adequate and even depths are maintained across each play surface to minimise the risk of injury to children.
  8. Undertake an audit of all medication held at the service and:
    a. remove all expired, leaking or otherwise unsuitable medication;
    b. ensure medication required for children is current, appropriately stored and maintained; and
    c. implement a process for routinely monitoring medication expiry dates and condition.

Barossa Recreation & Fitness Centre Vacation Care (SE-00010162) 

Service Address: Magnolia Road, TANUNDA, SA, 5352
Approved Provider: BELGRAVIA HEALTH & LEISURE GROUP PTY LTD ATF BELGRAVIA LEISURE UNIT TRUST (PR-00002210)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165 - Offence to inadequately supervise children
  • Section 167 - Offence relating to protection of children from harm and hazards 
  • Regulation 84C - Risk assessment for sleep and rest
  • Regulation 92 - Medication record 
  • Regulation 95 - Procedure for administration of medication
  • Regulation 97 - Emergency and evacuation procedures (multiple)
  • Regulation 101 - Conduct of risk assessment for excursion
  • Regulation 102 Authorisation for excursions
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 117A - Placing a person in day-to-day charge
  • Regulation 118 - Educational leader
  • Regulation 168 - Policies and Procedures (multiple)
  • Regulation 170 - Policies and procedures to be followed
  • Regulation 173 - Prescribed information to be displayed—education and care service other than a family day care service

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 11 August 2026, requiring the following by a specific date: 

  1. Provide a statement regarding current plans on how the service will manage children using public toilets and ensuring they are adequately supervised at all times. 
  2. Develop risk assessments on the contextual service risk and the subsequent effective risk mitigation strategies. 
  3. Provide an updated and strengthened regular outing risk assessment for the “Rex Pool”.
  4. Develop a regular outing risk assessment for the local primary school outdoor space. 
  5. Provide updated authorisations for both regular outings and the services excursions and a statement on how authorisations will be gained ongoing. 
  6. Provide a statement on how educators will manage medication going forward to ensure children are attending with the medication that has been prescribed by a registered medical practitioner, from its original container, bearing the original label with the name of the child to whom the medication is to be administered, and before the expiry or use by date, with an in-date medical management plan, risk minimisation plan, communication plan and medication record.
  7. Implement an audit to ensure all medical management plan, risk minimisation plan, communication plan and medication record is in place for all children with medical conditions at the service and a plan in place ongoing.  
  8. Develop a potential emergency risk assessment that is contextual to the service 
  9. Complete an evacuation and invacuation rehearsal. 
  10. Provide a map of all spaces used by the service and the designated exits used by the service.
  11. Develop a sleep and rest risk assessment. 
  12. Develop a 12-month schedule to ensure emergency procedures are rehearsed within a 3-month period
  13. Develop an excursion policy 
  14. Update the delivery and collection policy and sleep and rest policy. 
  15. Provide the educational leader designation in writing
  16. Provide responsible person consent forms for all responsible people. 
  17. Display all required prescribed information. 
  18. Provide a statement on how the service will ensure the premises used by children is clean, safe and well maintained ongoing.

Little Learners Early Education and Care (SE-00010529)

Address: 17 Freeman Avenue, Port Lincoln 

Approved Provider: Bree-Bee's Early Learning Services PTY LTD (PR-40022738)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair.
  • Section 167 (1) – Offence relating to protection of children from harm and hazards

Action Taken: 
Issue of a Emergency Action Notice (Section 179 of the National Law) on 20 August 2026 requiring the Approved Provider to complete the following actions by a specific date.

  1. Effective 6:30AM ACTS Friday 21 August 2026 until 6:30PM ACST Thursday 3 September 2026, the service must cease providing education and care.
  2. By 9:00AM ACST on Friday 21 August 2026 must write to the families of all children enrolled at the service advising the contents of this notice including the directions and provide evidence to the ESB. 
  3. By 6:30AM ACST on Friday 28 August 2026 you must provide the ESB a comprehensive rectification plan that:
    a) Addresses each issue identified in the building inspection report.
    b) Outlines the specific works proposed to rectify each identified issue.
    c) Includes evidence of engagement with appropriately qualified contractors and specialists to undertake the required investigation, repair and remediation works.
    d) Includes the outcomes of further investigation of the roof and ceiling spaces, including the extent of any concealed water or structural damage.
    e) Includes a mould assessment report and details of any remediation required as a result of that assessment.
    f) Specifies timeframes for the commencement and completion of all repair and remediation works.

Rainbow Childcare Centre (SE-00010828) 

Address: Suite 302, Level 3, The Office Tower, 297 Diagonal Road, OAKLANDS PARK SA 5046 
Approved Provider: Joyful Rainbow Pty Ltd (PR-00006159) 

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) - Offence relating to protection of children from harm and hazard. 
  • Regulation 97 – Emergency and evacuation procedures
  • Regulation 103 – Premises, furniture and equipment not maintained in a safe and clean condition, posing risks to children’s health and safety.

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on, requiring the following by a specified time: 

  1. The Approved Provider must immediately remove all toys, resources, furniture and equipment that are stacked in an unstable manner or otherwise create climbing, falling, crush or entrapment hazards accessible to children and ensure they remain inaccessible to children until they can be safely stored.
  2. The Approved Provider must immediately cease children's access to the rooftop outdoor play environment until:
    a. the lattice screening attached to the rooftop perimeter fence has been removed to eliminate footholds that enable children to climb the perimeter fence; and
    b. the rooftop outdoor play environment has been inspected for any additional climbing, fall or entrapment hazards, and any identified hazards have been rectified.
  3. The Approved Provider must immediately ensure that an educator is positioned within the cot room at all times while children are sleeping or resting until the appropriate cot sheets are in place and the cot room is provided with sufficient lighting to enable educators to readily observe sleeping children and effectively monitor their safety, health and wellbeing.
  4. The Approved Provider must develop and implement documented emergency and evacuation procedures that address emergencies reasonably foreseeable to the service's location and conduct a documented emergency evacuation rehearsal demonstrating the safe evacuation and relocation of all children, educators and staff from the service. Following the rehearsal, the Approved Provider must undertake and document a reflective review of the effectiveness of the emergency and evacuation procedures, identify any deficiencies, and implement any improvements necessary to ensure the safe evacuation and relocation of children during an emergency and provide this evidence to the ESB.

Little Learners Early Education and Care (SE-00010529)

Address: 17 Freeman Avenue PORT LINCOLN SA 5606
Approved Provider: Bree-Bee's Early Learning Services PTY LTD (PR-40022738)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) – Offence to protect children from harm and hazards  
  • Regulation 103(1) – Premises, furniture and equipment to be safe, clean and in good repair. 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 21 July 2026, requiring the following by a specified time: 

  1. Review all allergy management plans, risk minimisation plans and communication plans, and remove records relating to children who no longer attend the service.
  2. Repair the damaged drain cover in the Seahorse Yard and ensure it is securely fitted and safe.
  3. Fill the holes and rectify the uneven ground surface in the Dolphin Yard to ensure the area is level and free from trip hazards.
  4. Repair the significant gap adjacent to the steps in the Penguin Yard to eliminate the risk of trips, slips and foot entrapment.
  5. Cover the former trampoline pit in the Penguin Yard to ensure the surface is level and safe for use.
  6. Replace the damaged window tint in the Nemo Room and ensure all window film is securely adhered to the glass.
  7. Secure the plastic storage container near the staff information board in the Nemo Room or relocate it to eliminate the risk of a falling object.
  8. Remove or replace the soiled couches to ensure furniture is maintained in a hygienic condition.
  9. Replace the damaged activity table in the Dolphin Room to ensure surfaces are safe, clean and in good repair.
  10. Remove the damaged trampoline from the Seahorse Yard.
  11. Replace the damaged soft‑fall mats in the Dolphin Yard.
  12. Remove the deteriorated outdoor table in the Penguin Yard.
  13. Replace worn sections of astro turf in the Dolphin Yard and ensure all joins are secure, level and free from gaps that may create trip hazards.
  14. Remove the deteriorated cubby house from the Penguin Yard.
  15. Repair all holes, dents and damaged wall surfaces in the Penguin Room and restore the walls to a safe and suitable condition.
  16. Replace damaged and deteriorated books in the Penguin Room to ensure resources are safe, appropriate and maintained in good condition for children's use.
     

Edge Early Learning Munno Para West (SE-40021098)

Address: Lot 110 Andrews Rd. Munno Para West

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
The Education Standards Board (ESB) is imposing conditions on the service commencing 6:30am 20 July 2026 

Action Taken: 
Pursuant to section 55 of the National Law, the following conditions have been imposed and take effect from 6:30am on 20 July 2026:

  1. Until a date determined by the Regulatory Authority, the Service must not provide education and care to more than 20 children at any one time.
  2. Until a date determined by the Regulatory Authority, the Service's Director and Assistant Director must operate in a non-contact capacity and must not be counted in educator-to-child ratios.
  3. Until a date determined by the Regulatory Authority, the Service must only provide education and care to children within their allocated, age-appropriate room.

Edge Early Learning Gawler East (SE-40021094)

Address: Lot 2048 Hartley Walk Gawler East SA 5118

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
The Education Standards Board (ESB) is satisfied that pursuant to Section 73 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue. 

Action Taken: 
In accordance with section 73 of the National Law, the service approval for Edge Early Learning Gawler East (SE-0021094) was suspended for a period of six months commencing from 6:30am on Monday 20 July 2026 until 6:30am ACST on Wednesday 20 January 2027.

Little Learners Early Education and Care (SE-00010529)

Address: 17 Freeman Avenue, Port Lincoln 
Approved Provider: Bree-Bee's Early Learning Services PTY LTD (PR-40022738)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 (1) – Offence relating to protection of children from harm and hazards
  • Regulation 103 - Premises, furniture and equipment to be safe, clean and in good repair. 

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 17 July 2026 requiring the following by a specified time:

  1. Remove all LED lighting and associated cabling to ensure it does not present a hazard or obstruct emergency exits and evacuation pathways.
  2. Repair the laundry door closure mechanism and ensure laundry area remains inaccessible to children.
  3. Relocate all monitor cords and electrical cords to ensure they are inaccessible to children and do not present an entanglement or falling-object risk.
  4. Secure all sheds and storage areas to prevent children's access and remove clutter to ensure the areas are safe and orderly.
  5. Immediately cease use of the sandpits in the Seahorse and Dolphin yard until sand levels have been restored to a safe level.
  6. Remove all damaged play equipment and ensure each outdoor equipment is safe, well maintained and free from protruding nails, sharp edges and structural defects.
  7. Remove the sign attached to the rear fence in the Penguin Yard to eliminate sharp edges and laceration hazards.
  8. Reposition the mud kitchen in the Penguin Yard away from the fence and remove any climbing aids that may enable children to egress.
  9. Remove all materials stored on top of cupboards and ensure resources and equipment are stored safely.
  10. Ensure all chemicals and hazardous substances are stored in an appropriate location, secured and maintained in a manner that is not accessible to children.
  11. Engage a suitably qualified contractor to:
    a. conduct a deep clean of the entire service, including all approved indoor and outdoor areas, resources and storage areas. 
    b.  the service is required to clean and remove mould from affected areas, address the cause of the mould, and provide evidence that the environment is safe, clean and maintained.
    c. undertake a comprehensive clean of the service on minimum weekly basis to ensure all areas are maintained in a clean and hygienic condition.
    d. repair the fence between the Dolphin and Penguin yards to ensure it does not present an entrapment hazard to children.
    e. replace the exhaust fan in the Nemo bathroom and ensure all fixtures and fittings are securely installed and in good repair.
    f. conduct comprehensive maintenance of all outdoor areas, including weed removal and clearing excess leaves and vegetation, to ensure environments remain safe and suitable for education and care. 
  12. Repair the toilet door, replace the broken toilet seat, and repair the damaged toilet partition brackets in the Penguin bathroom to ensure all bathroom fixtures are safe, secure and in good repair.
  13. Provide evidence that you have engaged a suitably qualified building contractor to undertake a comprehensive inspection of the service premises and provide a report identifying any maintenance, repair or safety issues.

Edge Early Learning Munno Para West (SE-40021098)

Address: 1181 Andrews Rd Munno Para West 5115

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that pursuant to Section 70 of the National Law, it would not be in the best interests of children being educated and cared for by the service for the service to continue.

Action Taken: 
Pursuant to Section 72(b)(i) and Section 74(2) of the National Law,  the service’s approval was suspended from 6:30PM ACST on Monday 20 April 2026 until 6:30AM ACST on Monday 20 July 2026.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard, Virginia SA

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board, that the service has not adequately addressed the factors that posed, or are likely to pose, a risk to the safety, health or wellbeing of children in its care. Accordingly, The service’s approval for Edge Early Learning Virginia has been amended for pursuant to section 55 of the National Law.

Action Taken: 
The following conditions are imposed, effective from Friday 29 May 2026:

  • Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in a non-contact capacity and cannot be included in educator-to-child ratios. 
  • Until a date determined by the Regulatory Authority, the Nominated Supervisor or Responsible Person must review and sign off on a daily summary of all Special Dietary Meal Check Forms to ensure compliance with allergen management requirements. In addition, the Responsible Person must conduct, document, and sign off on a weekly medication audit to verify that medication stock and associated documentation are current and accurately maintained in accordance with service policies. 

Blueskies Early Learning Centre (SE-00010181)

Address: 17 Famechon Crescent MODBURY NORTH SA 5092

Approved Provider: Smartcare Solutions Pty. Ltd. (PR-400366356)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 177(3) – Compliance notices

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 28 May 2026 requiring the following by a specified time: 

  1. The service is not to accept any new enrollments.
  2. The service must not provide education and care to any more than 27 children at one time.
  3. Provide communication to the families of all children enrolled at the service of the observations and actions outlined in this notice and provide evidence to the ESB.
  4. Engage a licensed contractor to develop a project schedule, implementing each of the recommendations in the mould and moisture report with a works completion date of no later than 31 July 2026. The works must include:
    - an assessment of external drainage, roof, surface grading, slab edge detailing, and overall site moisture management adjacent to the affected elevations. 
    - assessment of the slab edge and lower wall moisture pathways, including pathway falls, junction sealing at gates and transitions, and the condition of any damp-proof course or slab edge protection. 
    - rectification of all identified contributing factors (drainage, grading, junction detailing) before, or in conjunction with, any internal remedial works. 
    - installation of a strip drain.

Edge Early Learning Flagstaff Hill (SE-00017219)

Address: 66-68 Bolton Court, FLAGSTAFF HILL, 5159

Approved Provider:  Edge Early Learning South Australia Pty Ltd (PR-40027595)

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 12 August 2026: 

  • The Approved Provider must ensure that no more than 59 children are educated and cared for at the service at any one time. 
  • The Director and Assistant Director must operate in a non-contact capacity and must not be included in educator-to-child ratios. 

Westcare Early Learning Centre Pty Ltd

Approved Provider: Westcare Early Learning Centre Pty Ltd (PR-40030595) 

Approved Provider Address: 381 Anzac Highway, CAMDEN PARK SA 5038 

Date of agreed Undertaking: 
18 May 2026

Details of Enforceable Undertaking: 
Westcare offers these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. Further to that, Westcare undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. by 30 June 2026, Westcare will engage an external consultant to undertake the following:
    a. review and provide updated policies and procedures on recruitment, induction and ongoing professional development.
    b. develop and implement a monthly compliance self-assessment for the following areas:
    - Medication audits
    - Sleep check audits
    - Headcounts and ratio management
    - Incident, injury, trauma and illness reporting
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
    c. develop and implement a serious incident reporting protocol and provide training to all staff
    d. complete a review of Serious Incident reporting with a focus on 
    - strengthening initial response protocols
    - improving the identification and specification of risk mitigants
    - streamlining communication process between Service Leaders, Educators and Families
  2. by 30 June 2026, Westcare will provide a monthly training schedule for in-person professional development training to be delivered to all staff.
  3. by 17 July 2026, Westcare will restructure leadership and governance arrangements by:
    a. appointing two suitably qualified Nominated Supervisors (one per service)
    b. transitioning the Approved Provider from a service-level operational role to a strategic oversight and governance role, with accountability for system oversight, compliance monitoring, and leadership support across both services.
  4. by 31 July 2026, Westcare will complete professional development for the Approved Provider and Service Leaders in the following areas:
    - leadership and governance
    - accountability and performance management
  5. by 31 August 2026, Westcare undertakes to ensure that a designated additional support person, independent of onsite Service Leaders and Nominated Supervisors is appointed and readily accessible to all staff across both services during operating hours. The designated support person may perform other duties but must have sufficient capacity and availability to be accessible to staff as required, for the purpose of:
    a. providing authoritative advice and guidance on compliance obligations under the National Law and National Regulations
    b. supporting the timely identification, escalation, and reporting of incidents, injuries, child safety concerns, and complaints.
  6. by 31 August 2026 Westcare undertakes that CCTV footage will be retained and readily available for a minimum period of four (4) weeks.
  7. by 31 August 2026, review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  8. notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Westcare is not able to comply with any condition of the undertaking.
  9. not apply to open or transfer services in South Australia for the duration of the undertaking.
  10. meet with the Regulatory Authority on the following months, or at any time the Regulatory Authority requests to discuss performance against the undertaking:
    a. July 2026
    b. August 2026
    c. September 2026
    d. November 2026
    e. January 2027
    f. March 2027
    g. May 2027

Steps taken: 
To support Westcare’s ongoing compliance with the National Law and Regulations, the Regulatory Authority has accepted a written undertaking voluntarily provided by Westcare in line with the terms above and will monitor compliance with this undertaking over its duration. 
Failure to comply with the undertaking may result in the Regulatory Authority pursuing further enforcement action, including prosecution.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard Virginia SA

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened one of the conditions imposed.

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 13 May 2026 requiring the following by a specified time: 

  1. The service must not accept any new enrolments. 
  2. All staff, including the Chef, Nominated Supervisor and Responsible Persons, must complete targeted training in: 
    a. allergen management 
    b. food safety and preparation controls 
    c. verification and real-time sign-off procedures 
  3. The service must operate with an additional that is not included in educator-to-child ratios to supervise daily operations within each room. The educator must be responsible for the following tasks: .
    a. Observing mealtimes and ensuring the Special Dietary Meal Check Form is completed 
    b. Perform and record daily medication audits 
  4. The Nominated Supervisor and Assistant Director are excluded from educator-to-child ratios and must operate in a non-contact capacity. 

Edge Early Learning Strathalbyn, Braemar Drive (SE-00017362)

Address: 18-16 Braemar Drive, Strathalbyn, SA 5255 

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Action Taken: 
Pursuant to Section 55 (2) of the National Law, the following conditions have been imposed and take effect from 6:30AM ACST on Monday 20 April 2026: 

  1. Until a date determined by the Regulatory Authority, the Approved Provider must ensure that no more than 83 children are educated and cared for at the service at any one time.
  2. Until a date determined by the Regulatory Authority, the Service Director and Assistant Director must operate in non-contact capacity and may not be included in child-to-educator ratios at any time.
  3. Until a date determined by the Regulatory Authority, the service must operate with an educator not included within ratio to supervise daily operations within each room. The educator will be responsible for the following tasks:
    - Conducting and digitally recording headcounts every 15 minutes. 
    - Conducting and recording 10-minute sleep checks.

Edge Early Learning Elizabeth Park (SE-00017121) 

Address:  39-41 Yorktown Road, Elizabeth Park SA 5113

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595) 

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazard
  • Section 179 – Emergency action notices 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 7 April 2026: 

  1. The service must not accept any new enrolments, other than for children with siblings already enrolled at the service. 
  2. The service must conduct and record headcounts in each room at intervals not exceeding 15 minutes while children are present at the service. Records must be signed off by the Nominated Supervisor or Responsible Person each day. 
  3. The Service Director and Assistant Director must operate in non-contact capacity and may not be included in child to educator ratios at any time
  4. The service must operate with an additional educator who is not counted within the required educator-to-child ratios to supervise daily operations within each room. The educator appointed under this condition must be responsible for observing, recording, and signing off on the following matters:
    - Conducting and digitally recording headcounts every 15 minutes; and 
    - Conducting and digitally recording headcounts during room or space transitions; and
    - Conducting and recording sleep checks at 10-minute intervals. 

Edge Early Learning Plympton (SE-40017544)

Approved Provider: Edge Early Learning South Australia Pty Ltd PR-40027595

Address: 208-212 Anzac Highway PLYMPTON SA 5038 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 12 August 2026: 

  • The Approved Provider must ensure that no more than 35 children are educated and cared for at the service at any one time. 
  • The service must ensure CCTV is operational in all rooms and outdoor play spaces. CCTV recordings must be retained for a minimum of 40 days and made available at the request of the Education Standards Board. 
  • The Director and Assistant Director must operate in a non-contact capacity and must not be included in educator-to-child ratios. Each must be allocated responsibility for a designated floor of the service and provide active supervision, monitoring of practice and leadership oversight across all rooms on that floor. 

EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Approved Provider: EDGE EARLY LEARNING SOUTH AUSTRALIA PTY LTD (PR-40027595)

Address: 70 Cordelia St SOUTH BRISBANE QLD 4101

Action Taken: 
Pursuant to Section 23(1) of the National Law, the following conditions were imposed on to the Provider’s Approval from 9 March 2026 

  • The provider must implement and maintain an organisational structure in which no fewer than one (1) Area Manager is responsible for no more than five (5) education and care services.
  • The provider must require each Area Manager to conduct an in-person visit to every service under their oversight at least once per fortnight and must retain records of each visit.
  • The provider must hold quarterly, all-staff meetings for South Australian services, led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, to present key themes of non-compliance and required actions for improvement, and must retain agendas and attendance records. 
  • The provider must, on the final business day of each month, provide the Regulatory Authority with evidence of induction and ongoing professional development undertaken by all staff employed at South Australian services.
  • The provider must implement and maintain a reduced ratio of one educator to nine children (1:9) for all children aged 36 months up to and including preschool age at all South Australian services
  • The provider must ensure that, where a child has a known allergen, the Nominated Supervisor or Responsible Person personally observes and signs off in real time that the correct food has been provided. Records of each observation and sign-off must be kept and made available to the Regulatory Authority upon request.

Edge Early Learning Royal Park (SE-40016293)

Address: 162-168 Tapleys Hill Road, ROYAL PARK SA 5014  

Approved Provider: Edge Early Learning South Australia (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to the protection of children from harm and hazards 

Action Taken: 
Amendment of service approval by the regulatory authority on 9 February 2026. The following conditions are imposed. 

  1. This approval is granted subject to the conditions as set out in Section 51 of Schedule 1 of the Education and Early Childhood Services (Registration and Standards) Act 2011 and any conditions prescribed in the Education and Care Services National Regulations and Education and Early Childhood Services (Registration and Standards) Regulations 2011. 
  2. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must not provide education and care to more than 80 children at a time. 
  3. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must operate with one (1) additional educator above minimum requirements in rooms with children aged 24 months and older, at all times. 
  4. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service must conduct and record headcounts every 30 minutes in all rooms at the service. 
  5. From 6:30AM on Monday 9 February 2026 until a date determined by the Regulatory Authority, the service’s Nominated Supervisor and Assistant Director are excluded from ratio calculations and must operate in a non-contact capacity. 

Happy Haven OSHC 

Compliance Type: Enforceable Undertaking         

Approved Provider: Happy Haven OSHC Pty Ltd (PR-40001361)

Approved Provider Address: 434 Montague Road, Modbury North, SA 5092

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Happy Haven OSHC Pty Ltd has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking:
From 7 November 2025 until 30 November 2026, Happy Haven OSHC undertakes to address the following key areas:

  • Organisational Strategy 
  • Administration Support and Oversight 
  • Workforce and Performance 
  • Governance and Reporting 

Happy Haven offer these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. 
Further to that, Happy Haven undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. Establish and maintain a structured plan that embeds consistent engagement of Educational Leaders across all services, including service visit requirements, while implementing strategies that support career progression and strengthen pathways into educational leadership roles.
  2. Complete a review of Serious Incident reporting.
  3. Develop and implement a risk-informed allocation plan for Relationship Managers and Professional Development Advisors to ensure robust, ongoing oversight across services that includes monthly service visits, where the following key activities are undertaken and recorded:
    - Medication audits
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
  4. Review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  5. Undertake a review of services operating with a sole educator and with low utilisation, provide a report with recommendations on service viability and how to manage the risks posed by these services to the ESB.
  6. Ensure information required under Regulation 168 is published online and publicly accessible.  
  7. Conduct a staff survey and a parent engagement survey, provide results to the ESB. 
  8. Conduct a review of waiver usage across all services and develop site-specific waiver exit plans, outlining clear timelines and strategies for reducing reliance on waivers.
  9. Develop and introduce a monthly case study process that reviews incident reports, examines actions taken by Happy Haven, the ESB, and explores underlying causes to enhance transparency, build understanding among onsite teams, and demystify decision-making and outcomes. 
  10. Agree not to apply for service approval, or transfer of service approval for new services in South Australia.
  11. Happy Haven OSHC is to provide the ESB with a detailed register of all educators employed by Happy Haven OSHC. 
  12. Meet with the ESB monthly, to discuss performance against the undertaking. 
  13. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Happy Haven is not able to comply with any condition of the undertaking. 
  14. Understand that the ESB reserves the right to conduct inspections at any Happy Haven service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented. 

Steps taken: 
To support Happy Haven OSHC ongoing compliance with the National Law and Regulations, the ESB has accepted a written undertaking voluntarily provided by Happy Haven OSHC in line with the terms above and will monitor compliance with this undertaking over the duration. 
Failure to comply with the undertaking may result in the ESB pursuing further enforcement action, including prosecution.