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Statutory compliance actions issue by type and year 

Type 2025-26 (FYTD) 2024-25 2023-24 2022-23
Emergency action notice 30 20 7 14
Compliance notice 25 20 21 12
Direction to exclude inappropriate persons 1 0 0 1
Prohibition notice 2 5 3 7
Condition imposed 58 57 70 42
Enforceable undertaking 6 10 2 9
Total 122 112 103 85

Table last updated: 26 November 2025

In this list, the National Law SA (below) means the Education and Care Services National Law (South Australia). National Regulations means the Education and Care Services National Regulations 2011.

Precious Cargo Lockleys (SE-00012231)

Address: 390 Henley Beach Road, Lockleys, SA 5032

Approved Provider: Mayfield Childcare Limited (PR-40007227)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Protection of children from harm and hazards
  • Regulation 84B(e)(ii) – Sleep and rest policies and procedures 
  • Regulation 84C (2)(e)(i) – Risk assessment for purposes of sleep and rest policies and procedures
  • Regulation 77 (1) (a) – Health, hygiene and safe food practices 
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 1 December 2025, requiring the following by a specified time: 

  1. Provide evidence that the yucca plant in the outdoor nursery area has been removed.
  2. Provide evidence that risk assessment for cots in the sleep room has been undertaken in accordance with Regulation 84C (2)(e)(i), and that all cots are accessible without obstruction.  
  3. Provide evidence that in-person training has been provided to all staff regarding the process for sleep checks. 
  4. Provide evidence that the rusty tap in the rear outdoor nursery area has been replaced. 
  5. Provide evidence that bark chips have been removed from the rear outdoor nursery area, and detail preventative strategies implemented to avoid future overspill.
  6. Provide evidence that trees aligned along the northern boundary fence line have been trimmed sufficiently to remove egress risks to neighbouring property.
  7. Provide evidence that trees aligned along the southern boundary fence line have been trimmed sufficiently to remove egress risks.
  8. Provide evidence that bins previously stored on the nursery room and pre-kindergarten change benches have been removed and an appropriate storage location has been implemented.
  9. Provide evidence a contractor has been engaged to replace the worn nursery room change bench, with a plan for all works to be complete by a specified time. 
  10. Provide evidence that sandpit levels have been topped up in accordance with (Kid Safe SA) guidelines.
  11. Provide evidence of updated yard-check procedures confirming sandpit covers are removed from children’s play areas prior to use
  12. Provide evidence that the damaged door/window in the Early Learning Centre has been repaired. 

Seymour Early Years (SE-00011939) 

Address: 546 Portrush Road, Glen Osmond SA 5064

Approved Provider: Seymour College Inc (PR-00006972)

Details:
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167 – Offence relating to protection of children from harm and hazards 
  • Regulation 170(1) – Policies and procedures to be followed 

Action Taken: 
Issue of an Emergency Action Notice (Section 179) of the National Law on 16 December 2025, directing the Approved Provider to complete the following actions within a specified timeframe: 

  1. Provide evidence that all emergency exit routes are cleared of any obstructions.
  2. Provide evidence that all service-issued iPads have been removed from bathrooms and change areas.
  3. Provide evidence that all service-issued iPads have undergone a factory reset.
  4. Provide evidence communication has been issued to all families of enrolled children outlining the issues and actions outlined in this notice.
  5. Provide evidence that all staff have received in-person training on the National Model Code for Early Children and Care
  6. Submit evidence to the ESB demonstrating that:
    - All service-issued iPads are securely stored when not in use.
    - A review of policies and procedures has been completed, specifically addressing the prohibition of digital device use in bathrooms and change areas.

Margaret Ives Community Children’s Centre - Norwood (SE-00010607)

Address: 19 Edward Street, Norwood, SA 5067

Approved Provider: Margaret Ives Community Children’s Centre Inc (PR-00006975)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Offence relating to protection of children from harm and hazards
  • Regulation 168(1) - Policies and procedures.
  • Regulation 170(1) - Policies and procedures to be followed.

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 15 December 2025, directing the following by a specified time: 
Actions required immediately following the issuance of this notice:

  1. Immediately cease the use of all service-issued iPads until the following actions are complete:
    - Perform a factory reset of all service-issued iPads and provide the ESB with evidence confirming this has been completed.
    - Establish individual iCloud accounts and unique passcodes for each service-issued device and provide evidence to the ESB. 

Actions required by a specified time:

  1. Provide all staff at the service with in-person training on:
    - The National Model Code – Taking images in early childhood education and care 
  2. Provide evidence to the ESB that:
    - Training has been provided to all staff at the service as outlined in action 2 of this notice. 
    - Communication has been provided to all families of the children enrolled at this service outlining the issues listed under the ‘Mobile device management’ heading, in addition to actions 1-3 of this notice. 

Wendy’s Nursery School and ELC (SE-40023925)

Address: 123 Kensington Road, Norwood SA, 5067

Approved Provider: Wendy’s Nursery School and ELC (PR-40012129)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 170(1) - Policies and procedures to be followed

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 15 December 2025, directing the following by a specified time: 
Actions required immediately following the issuance of this notice:

  1. Remove all service-issued iPads from all bathrooms and change areas.
  2. Perform a factory reset all service-issued iPads and provide the ESB with evidence confirming this has been completed by a specified time. 

Actions required by a specified time: 

  1. Provide all staff at the service with in-person training on:
    - The National Model Code for Early Children and Care
     
  2. Provide evidence to the ESB that:
    - Training has been provided to all staff at the service as outlined in action 3 of this notice.
    - Communication has been provided to all families of the children enrolled at this service, outlining the directed actions listed in this notice. 
    - Provide evidence that all service-issued iPads are stored securely when not in use.
    - A policy and procedure review has been undertaken and that the use of digital devices in bathroom and change areas has been specifically addressed. 

Morphett Vale Early Learning Centre (SE-00010666)

Address: 105-107 Flaxmill Road, Morphett Vale SA 5162

Approved Provider: G8 Education Limited (PR-0000898)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 170(1) - Policies and procedures to be followed

Action Taken: 
Issue of an Emergency Action Notice (Section 179 of the National Law) on 12 December 2025, directing the following by a specified time: 
Actions required immediately following the issuance of this notice:

  1. Remove all service-issued iPads from all bathroom and change areas.
  2. Perform a factory reset all service-issued iPads and provide the ESB with evidence confirming this has been completed.

Actions required by a specified time:

  1. Provide all staff at the service with in-person training on:
    - Part 6 – Mobile Phone and Electronic Device Safety of the Approved Provider’s Child Safe Environment Policy
    - Acceptable Usage Policy (Internal Use – Keeping Children, Families, and Team Members Safe)
     
  2. Provide evidence to the ESB that:
    - Training has been provided to all staff at the service as outlined in action 3 of this notice. 
    - Communication has been provided to all families of the children enrolled at this service, outlining the directed actions listed in this notice. 
    - Provide evidence that all service-issued iPads are stored securely when not in use.

O'Halloran Hill Kindergarten Inc. (SE-00010746)

Address: Wren Street, O'Halloran Hill, SA 5158.

Approved Provider: Department for Education (PR-00006069)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) - Offence relating to protection of children from harm and hazard  
  • Section 173(2)(c).  - Offence to fail to notify certain circumstances to Regulatory Authority
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair
  • Regulation 112 – Nappy change facilities

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 November 2025 requiring the following a specified time: 

  1. Provide independent expert advice that includes a comprehensive assessment of the deteriorating retaining walls, considering their impact on safety, stability, and functionality of the remaining yard areas, and outlining any recommendations for remedial action or risk mitigation.
  2. Provide confirmation that a notification has been made to the ESB regarding a change to the physical premises. 
  3. Provide evidence that the premises and equipment are safe, clean and in good repair, with hazards identified in the notice rectified.
  4. Provide rectification plans and an implementation timeline demonstrating how and when the issues identified in the notice will be fully addressed.

Edge Early Learning Oaklands Park (SE-40015983)

Address: 331 Morphett Road, Oaklands Park SA 5046

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Offence relating to protection of children from harm and hazards
  • Regulation 97(3) – Emergency and evacuation procedures  
  • Regulation 103 - Premises, furniture and equipment to be safe clean, and in good repair 
  • Regulation 170 – Policies and procedures to be followed 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 28 November 2025, requiring the following by a specified time: 

  1. Provide evidence that the premises and equipment are safe, clean and in good repair, with hazards identified in points in the notice rectified. 
  2. Provide evidence that a service wide medication audit has been performed and that all medication records and medical documentation are current. 
  3. Provide evidence of an updated Sleep and Risk assessment. 
  4. Provide evidence that a process has been developed that ensures all storage areas and adult toilets are inaccessible to children and that all staff have been advised of the process.
  5. Provide a copy of the emergency rehearsal schedule for the next 12 months.
  6. Provide evidence that the identified hazards have been communicated to all service staff.
  7. Provide evidence that all service staff have received additional training on the process for and purpose of outdoor and indoor environment checks. 

Brighter Beginnings Early Learning (SE-00010821)

Address: 304 Main North Road , Prospect SA 5082

Approved Provider: Future Stars Early Learning Pty Ltd (PR-00005101)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) – Offence relating to protection of children from harm and hazards
  • Regulation 80 – Weekly menu
  • Regulation 84C – Risk assessment for purposes of sleep and rest policies and procedures 
  • Regulation 103 - Premises, furniture and equipment to be safe, clean, and in good repair 
  • Regulation 168(1) – Education and care service must have policies and procedures                 
  • Regulation 175(2)- Prescribed information to be notified to Regulatory Authority 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 25 November 2025 requiring the following by a specified time: 
Actions required by specified times: 

  1. Provide photographic and/or documentary evidence that the risks outlined in points 1-7 of this notice have been rectified in accordance with Regulation 80, 103 and Section 167(2).
  2. Provide evidence that all required policies, procedures and risk assessments outlined in Regulations 84C, 168(1) have been updated, published and provided to all staff employed by the service. 
  3. Provide evidence that all required information outlined in Regulation 175(2) has been updated on the National Quality Agenda IT System.

Willunga Waldorf School Kindergarten (SE-00015438)

Address: 1 Jay Drive, Willunga SA 5172 

Approved Provider: Willunga Waldorf School and Willunga Waldorf School (PR-00008809)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 95(a)(i)- Procedure for administration of medication  
  • Regulation 95(a)(ii)- Procedure for administration of medication
  • Regulation 170(1)- Policies to be followed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 27 November 2025 requiring the following: 

  1. Evidence that all children with diagnosed asthma or anaphylaxis have medication on site that matches the medication prescribed by their medical practitioner, is labelled with instructions for use as given by the medical practitioner, and the medication is within its use by date.
  2. Evidence that all children with a medical condition and/or health care need have a risk minimisation and communication plan in place.

Precious Cargo Collinswood (SE-40005683)

Address: 91 North East Rd, Collinswood, SA 5081

Approved Provider: Mayfield Childcare Limited (PR-40007227)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(2) - Offence relating to protection of children from harm and hazard. 
  • Regulation 90 – Medications Policy
  • Regulation 103 – Premises, furniture and equipment to be safe, clean and in good repair

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 20 November 2025, requiring the following by a specified time: 

  1. Provide evidence that play equipment including the mud kitchens and cubby houses have been moved away from fences and no longer pose an egress risk.
  2. Provide evidence that the plastic greenhouse tunnel in the Kindy outdoor play area has been removed.
  3. Provide evidence that the hinge on the mud kitchen in the Kindy outdoor play has been replaced and wooden play equipment has been repaired.
  4. Provide evidence the cords hanging in shelves in the ELC and Kindy room have been stored safely.
  5. Provide evidence that maintenance has been performed on the taps in the Wadder room bathrooms and that they are fully functional.
  6. Provide evidence that medication in the baby room is secured in a locked area.
  7. Provide evidence that sandpits have been appropriately replenished in line with Kidsafe SA guidelines. 
  8. Provide evidence of updated yard check procedures showing that sandpit covers are removed from play areas prior to play.

Madison Park Primary School OSHC (SE-00010595)

Address: 19 Lincoln Ave, Salisbury East, SA 5109

Approved Provider: Madison Park School Council Inc (PR-00006203)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 90 - Medical Conditions Policy
  • Regulation 95 - Procedure for administration of medication
  • Regulation 97 - Emergency and evacuation procedures
  • Regulation 102AAB - Safe arrival of children policies and procedures
  • Regulation 102AAC - Risk assessment for the purposes of safe arrival of children policies and procedures
  • Regulation 136 - First aid qualifications
  • Regulation 168 - Education and care service must have policies and procedures
  • Regulation 170 - Policies and procedures to be followed
  • Regulation 173 - Prescribed information to be displayed

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 19 November 2025, requiring the following:

  1. Evidence that communication plans and risk minimisation plans are in place for all children with a diagnosed medical condition.
  2. Evidence that required medication is on site for all children in attendance with a diagnosed medical condition, and that the medication is appropriately labelled and is within its use-by date.
  3. Evidence of a medication policy that meets minimum legislative requirements.
  4. Evidence that signage is displayed to alert children, families, and visitors to the service about children with diagnosed anaphylaxis conditions at the service.
  5. A risk assessment that identifies potential emergencies that are relevant to the service.
  6. A 12-month rehearsal schedule with both evacuation and invacuation rehearsals every 3 months.
  7. Evidence of one completed evacuation and one completed invacuation rehearsal, also showing how rehearsals are documented.
  8. Evidence that each exit has an emergency diagram displayed.
  9. Evidence that all staff are aware of emergency procedures.
  10. A safe arrivals policy, procedure, and risk assessment.

Edge Early Learning Hallett Cove (SE-40014757)

Address: 49-51 Vennachar Drive, Hallett Cove, SA 5158

Approved Provider: Edge Early Learning South Australia Pty Ltd  (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 123(1) – Educator to child ratios
  • Section 165(1) – Offence relating to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazards 
  • Section 167(2) – Offence relating to protection of children from harm and hazards 

Action Taken: 
Issue of Emergency Action Notice (Section 179 of the National Law) on 28 November 2025 requiring: 

  1. The service must cease the operation of all onsite cooking equipment until:
     - Evidence is provided confirming that all smoke and flame detectors are in full working order.
     - Evidence has been provided that an induction on kitchen procedures and safe cooking practices for all staff who may be required to work in the  kitchen at any time has been provided. 
  2. Implement a reduced educator to child ratio of 1:7 in the pre-kindy and preschool rooms.

Edge Early Learning Virginia (SE-40011894)

Address: Lot 4003 Juniper Boulevard, Virginia SA 5120

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened:

  • Section 169 – Offence relating to staffing arrangements
  • Section 174(2) – Offence to fail to notify certain information to the Regulatory Authority
  • Regulation 92 – Medication Record
  • Regulation 155 – Interactions with children 
  • Regulation 170 – Policies and procedures to be followed 

Action Taken: 
The Service Approval has been amended (Section 55(1) of the National Law) on 29 October 2025 to include the following conditions:
Effective from 30 October 2025 until 1 May 2026, the following conditions are imposed on Edge Early Learning Virginia Service Approval:

  1. The Service's Area Manager must conduct daily check-ins with the Nominated Supervisor and document all incidents, near misses, enrolment enquiries, parent complaints, and feedback received from the previous operating day.
  2. The Area Manager must be physically present at the Service for at least one full day per week in a non-contact capacity.
  3. The roles of Service Director and Assistant Director must be classified as non-contact and must not participate in the provision of education and care to children.
  4. The Service must not accept student placements. 

The Hills Christian Early Learning Centre (SE–00011033)

Address: 16 Onkaparinga Rd, Verdun SA 5245

Approved Provider: The Hills Christian Community School Inc. (PR-00006409)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 90(c) – Medical conditions policy 
  • Section 165 – Offence to inadequately supervise children 
  • Section 167(1) and (2) - Offence relating to protection of children from harm and hazard 
  • Section 174(2) – Offence to fail to notify certain information to the Regulatory Authority 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 11 November 2025 requiring the following actions.

Actions required by specified times:  

  1. Ensure that all children with medical conditions have risk management and communication plans.
  2. Provide evidence that the outdoor climbing structure has been removed.
  3. Provide evidence that all doors accessible to children have finger guards installed.
  4. Provide evidence that all items that pose an egress risk against the boundary fence have been removed.

Blue Skies Early Learning Centre (SE–00010181)

Address: 17 Famechon Cres, Modbury North, SA 5092

Approved Provider: Smart Care Solutions Pty. Ltd. (PR–40036635)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 167(1) and (2) - Offence relating to protection of children from harm and hazard 
  • Regulation 77 – Health, hygiene and safe food practices
  • Regulation 104 – Fencing
  • Regulation 105 – Furniture, materials and equipment
  • Regulation 109 – Toilet and hygiene facilities

Action Taken: 
Issue of a Compliance Notice (Section 177 of the National Law) on 7 November 2025 directing the Approved Provider to complete the following actions.

Actions required: 

  1. Immediately cease using the climbing frame in the Kindy outdoor play area. 
  2. Develop a risk mitigation plan for the climbing frame that includes the provision of adequate soft fall and provide a copy to the ESB. 
  3. Provide evidence that staff have re-familiarised themselves with the procedures for locking change table stairs.
  4. Provide evidence that alternate handwashing procedures are being used in the nursery room.
  5. Ensure that all service boundary fences are a minimum of 1.8m high and are compliant with the building code of Australia.
  6. Clean all of the resources in the outdoor play space.

Happy Haven OSHC 

Compliance Type: Enforceable Undertaking         

Approved Provider: Happy Haven OSHC Pty Ltd (PR-40001361)

Approved Provider Address: 434 Montague Road, Modbury North, SA 5092

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Happy Haven OSHC Pty Ltd has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking:
From 7 November 2025 until 30 November 2026, Happy Haven OSHC undertakes to address the following key areas:

  • Organisational Strategy 
  • Administration Support and Oversight 
  • Workforce and Performance 
  • Governance and Reporting 

Happy Haven offer these undertakings as a proactive demonstration of their commitment to continuous improvement and voluntary compliance. 
Further to that, Happy Haven undertakes to provide the Regulatory Authority with evidence of the following undertakings:

  1. Establish and maintain a structured plan that embeds consistent engagement of Educational Leaders across all services, including service visit requirements, while implementing strategies that support career progression and strengthen pathways into educational leadership roles.
  2. Complete a review of Serious Incident reporting.
  3. Develop and implement a risk-informed allocation plan for Relationship Managers and Professional Development Advisors to ensure robust, ongoing oversight across services that includes monthly service visits, where the following key activities are undertaken and recorded:
    - Medication audits
    - Behavioural plan reviews
    - Service Leader professional development sessions
    - Site specific training on supervision practices
  4. Review and update all position descriptions across all roles, providing clarity on key duties as they relate to child safety.
  5. Undertake a review of services operating with a sole educator and with low utilisation, provide a report with recommendations on service viability and how to manage the risks posed by these services to the ESB.
  6. Ensure information required under Regulation 168 is published online and publicly accessible.  
  7. Conduct a staff survey and a parent engagement survey, provide results to the ESB. 
  8. Conduct a review of waiver usage across all services and develop site-specific waiver exit plans, outlining clear timelines and strategies for reducing reliance on waivers.
  9. Develop and introduce a monthly case study process that reviews incident reports, examines actions taken by Happy Haven, the ESB, and explores underlying causes to enhance transparency, build understanding among onsite teams, and demystify decision-making and outcomes. 
  10. Agree not to apply for service approval, or transfer of service approval for new services in South Australia.
  11. Happy Haven OSHC is to provide the ESB with a detailed register of all educators employed by Happy Haven OSHC. 
  12. Meet with the ESB monthly, to discuss performance against the undertaking. 
  13. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Happy Haven is not able to comply with any condition of the undertaking. 
  14. Understand that the ESB reserves the right to conduct inspections at any Happy Haven service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented. 


Steps taken: 
To support Happy Haven OSHC ongoing compliance with the National Law and Regulations, the ESB has accepted a written undertaking voluntarily provided by Happy Haven OSHC in line with the terms above and will monitor compliance with this undertaking over the duration. 
Failure to comply with the undertaking may result in the ESB pursuing further enforcement action, including prosecution.

Our Patch at Paringa Park Primary School OSHC (SE-00010775)

Address: 21 Bowker Street, North Brighton SA 5048 

Approved Provider: Our Patch Education Pty Ltd (PR-40023083)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 95 – Procedure for administration of medication 
  • Regulation 97 – Emergency and evacuation procedures 
  • Regulation 107 – Space requirements – indoor space
  • Regulation 170 – Policies and procedures to be followed 
  • Regulation 171 – Policies and procedures to be kept available 

Action Taken: 
Issue of Compliance Notice (Section 177 of the National Law) on 20 October 2025, requiring the following by a specified time. 

  1. Medication which was expired at the time of the visit has been rectified 
  2. A medication audit has been completed, with evidence that all medications listed on children’s action plans are on site. 
  3. Action taken to ensure that all staff members can locate service policies and procedures.
  4. That the service has exclusive access to the gym during service operating hours.
  5. Records of emergency rehearsals conducted in the last six months. 
  6. Risk assessment which identifies potential emergencies relevant to the service.
  7. Medical conditions policy, interactions with children policy and delivery and collection of children policies.

Edge Early Learning – Royal Park (SE-40016293) 

Address: 162-168 Tapleys Hill Rd, Royal Park SA 5014

Approved Provider: Edge Early Learning South Australia Pty Ltd (PR-40027595)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Section 165(1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to the protection of children from harm and hazards 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 29 September 2025:

  1. The service must not provide education and care to more than 70 children at a time.
  2. The service may not accept any new enrolments, other than for children with siblings already enrolled at the service.
  3. The service must operate with one (1) additional educator above minimum requirements in all rooms, at all times.
  4. The service must conduct and record attendance headcounts every 15 minutes in all rooms at the service.

East Adelaide Primary School OSHC (SE-00010301)

Address: 57-59 Second Avenue, St Peters SA 5069

Approved Provider: East Adelaide Primary School Council Inc (PR-00006078)

Details: 
A Delegate of the Education Standards Board (ESB) is satisfied that the Approved Provider has contravened: 

  • Regulation 170 – Policies and procedures to be followed 
  • Section 165 (1) – Offence to inadequately supervise children 
  • Section 167(1) – Offence relating to protection of children from harm and hazard 

Action Taken: 
Pursuant to Section 55 of the National Law, the following conditions were imposed on to the Service’s Approval from 20 August 2025 until 28 November 2025: 

  1. The service must operate with two (2) additional staff members above minimum ratio requirements, and; 
  2. The service must conduct, and record head counts every thirty (30) minutes while the service is in operation. 

Edge Early Learning South Australia 

Compliance Type: Enforceable Undertaking                                                                                         

Approved Provider: Edge Early Learning South Australia Pty Ltd

Approved Provider Address: 70 Cordelia Street, South Brisbane QLD 4101

Reason for Enforceable Undertaking: 
The Regulatory Authority alleges that Edge Early Learning has failed to comply with section 19(2) of the National Law, which makes it a condition of a provider approval that the approved provider must comply with the law.

Date of agreed Undertaking: 
28 August 2025 

Details of Enforceable Undertaking: 
For a period of 12 months, through to 28 August 2026, Edge Early Learning undertakes to address the following key areas:

  • Approved Provider Leadership and Oversight
  • Staff Recruitment, Induction and Ongoing Professional Development
  • Educator Conduct and Children’s Safety
  • Edge Early Learning Service and Undertaking Governance

Edge Early Learning undertakes to: 

  1. Implement an organisational structure to have one (1) Area Manager to five (5) services.
  2. Require Area Managers to undertake a visit to each service they are responsible for at least once per fortnight. 
  3. Hold quarterly all-staff meetings, either in person or virtually, to provide a comprehensive overview of operational compliance. These sessions are to be led by the Chief Executive Officer or Head of Quality, Safety and Wellbeing, who outline key themes of non-compliance and present actions for improvement across South Australian services. 
  4. Within six weeks of the undertaking commencing, Edge is to engage an external organisational psychologist to undertake a staff engagement survey, focusing what staff believe they need in order to deliver quality and safe education and care. 
  5. Within twelve weeks of the undertaking commencing, Edge is to provide the ESB with a copy of the organisational psychologist’s report and staff engagement survey results, as well as an action plan to deliver against. 
  6. Within four weeks of the undertaking commencing, Edge is to engage an external consultant to review and within twelve weeks of the undertaking commencing, provide updated policies and procedures on recruitment, induction and ongoing professional development. 
  7. Edge is to provide the ESB with a monthly register of all staff employed by Edge at services in South Australia. 
  8. Commencing four weeks after the Undertaking commencing, on a quarterly basis Edge is to provide evidence to the ESB of induction and ongoing professional development training provided to staff.
  9. Implement a reduced ratio of 1:9 children for children aged 36-months up to and including preschool age. 
  10. Within two weeks of the undertaking commencing, the Head of Quality, Safety and Wellbeing will complete a review and update of the policy and procedure on supervision and head counts. This will be implemented within six weeks of the policy and procedure being finalised. 
  11. Within four weeks of the undertaking commencing, Edge is to ensure induction of new staff includes food safety training as well as a bi-annual refresher. Evidence of implementation is to be provided to the ESB.
  12. Ensure that where a child has a known allergen, the Nominated Supervisor or Responsible Person observes and signs off on the child being provided with the correct food, with monthly reporting provided to the ESB. 
  13. Not apply to open or transfer services in South Australia for the duration of the undertaking (Twelve Months). 
  14. Meet with the ESB monthly, to discuss performance against the undertaking. 
  15. Notify the ESB in writing, within 48 hours, if it becomes aware of any matter which will have the effect that Edge is not able to comply with any condition of the undertaking. 
  16. Understand that the ESB reserves the right to conduct inspections at any Edge service during the Term of the undertaking in accordance with the National Law and National Regulations and take action proportionate to the risk presented.


Steps taken: 
To support Edge Early Learning’s ongoing compliance with the National Law and Regulations, the Regulatory Authority has accepted a written undertaking voluntarily provided by Edge Early Learning in line with the terms above and will monitor compliance with this undertaking over its 12-month duration. 

Failure to comply with the undertaking may result in the Regulatory Authority pursuing further enforcement action, including prosecution.