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Guidelines on policies and procedures

3 August 2021

Approved providers must ensure their education and care services have policies and procedures covering areas set out in regulations 168 and 169 of the National Regulations.

ACECQA has released guidelines on its website to step providers and services through what to consider. These are a starting point. They will help you develop policies and procedures that are comprehensive, current and suited to your service.

The guidelines are for use Australia-wide. Services will also need to consider state or territory requirements when drafting policies and procedures.