The National Quality Framework incorporates an assessment and rating process to promote continuous quality improvement.
Education and Care Services are assessed and rated by authorised officers of the Board against seven quality areas in the National Quality Standard.
National Quality Standard
The National Quality Standard sets a national benchmark for the quality of children’s education and care services and gives services and families a better understanding of a quality service.
The National Quality Standards comprise seven quality areas that include:
Quality Area 1 – Educational program and practice
Quality Area 2 – Children’s health and safety
Quality Area 3 – Physical environment
Quality Area 4 – Staffing arrangements
Quality Area 5 – Relationships with children
Quality Area 6 – Collaborative partnerships with families and communities
Quality Area 7 – Leadership and service management.
The National Quality Standard contains up to two or three different standards in each of the seven quality areas. These standards are high-level outcome statements. Each standard contains a number of elements that describe the outcomes that contribute to the standard being achieved. There are 58 elements in total.
The National Regulations prescribe five rating levels within the assessment and rating process. These are:
Exceeding National Quality Standard
Meeting National Quality Standard
Working Towards National Quality Standard
Significant Improvement Required
For further information see: http://www.acecqa.gov.au/national-quality-framework/the-national-quality-standard.
Assessment and rating process
The National Quality Standard is accompanied by a national quality rating and assessment process providing a national approach to the assessment and reporting of the quality of early childhood education and care services across the variety of service settings.
Quality assessment and rating is an opportunity for your service to gain valuable feedback and ensure families have access to comparative information about their children’s education and care. The process of assessment and rating includes:
- an initial notification that your service is in the assessment and rating cycle
- submission of your quality improvement plan
- assessment and rating visit
- receipt of draft report
- opportunity for providing feedback
- opportunity to request an internal review.
For further information regarding the assessment and rating process see our assessment and rating process fact sheet. For information regarding providing feedback on the draft assessment and rating report see the following fact sheets: Providing feedback on the draft assessment and rating report and NQA ITS Assessment and Rating Provider Feedback Guide.
ACECQA publishes quarterly NQF Snapshots that provide information about assessment and rating progress.
Service quality ratings are published in the register of approved providers, services and certified supervisors for all services that have been assessed and rated and received a final rating report. The link to the register is available on our Register page.